Poor Management - Poor Culture - Apply at your on risk!
Project Manager II / Financial Analyst (Former Employee) – Springfield, IL – January 12, 2017
Patient Financial Services & Financial Planning Departments.... I should have known something was wrong when they told me my department had went through 5 Directors in under 2 years *RED FLAG* and then I didn't even get interviewed by the newest Director *RED FLAG* -- During every Manager Meeting my group of 10-12 Managers spent most of their time complaining about their employees (their smell, their orientation, their drama, etc) which I was always really uncomfortable doing. The other time was spent complaining about upper-management and how mis-informed everyone was. And last but not least, they were terribly disorganized, with really poor on-boarding/training, and nobody could give me straight answers about anything.... we are talking about BIG Data and $billing, and nothing seemed to add up. Glad to be separated from this employer & even more alarming when your own employees won't even take their loved ones to your own hospitals or clinics!! *TRIPLE RED FLAG*
Basically their policy is if you are a Manager, you can leave 1/2 days whenever, and they have competitive wages
St Elizabeths Hospital (Current Employee) – Illinois – December 18, 2016
My day starts off...by clocking in on time..an making sure I have my scheduled assignment for the day.. I have learned many different skills for example working in the Surgery department an E,R..... which I enjoy the most. An far as the management.. they could do better ..my co workers I truly enjoy working with .. we are always willing to pitch in an help one another...an the hardest thing about my job is starting a assignment an not being able to finish it..an the most enjoyable thing that puts a smile on my face ...Is knowing that the patient/customer is satisfied at the end of the day...
medical personel (Former Employee) – Belleville, IL – February 11, 2016
I wouldn't recommend this company to anyone. The management is a joke. Practice Managers don't know how to do their jobs. Favoritism is the normal. No one follows the rules. Everyone is out for themselves only, forget about the patients, they could care less about their patients. Patient needs are last on their list. They are more concerned about who is bringing in lunch for them that day then the care that is given to the patients. Personal phone calls are more important patient phone calls. Individual homework and party planning are more important patient care.
Constantly changing position which gives a challenge
Manager of Anesthesia Services (Former Employee) – Springfield IL – September 5, 2015
HSHS Medical Group is 5 years old and still has many bugs to work out. The decisions are made on the Finance or accounting side of the business not by the management over the actual working side of the business. This does tend to lead to many changes in direction and inconsistent direction.
Manager (Current Employee) – Springfield, IL – July 29, 2015
HSHS Medical Group is hurting financially and have eliminated several positions in the corporation. Upper senior leadership is a revolving door of individuals trying to "fix" the company and leave after a year or two when they realize they aren't able to fix the situation of the company. Middle upper management is dishonest and does not practice any of the four values stressed by the sisters......Joy, Care, Compassion, and Respect. Middle management does not respond to emails or phone calls, are dishonest with their employees, and do not have the patients as the priority. Unfortunately, I would not recommend this to anyone. Most lower management and floor colleagues are stressed daily due to middle and upper management.
Pre-bill Auditor (Former Employee) – Springfield, IL – July 18, 2015
Outstanding employer. Strong family understanding, good benefits, good pay, great leaders, and positive work environment. This is an amazing company to work for. They stand behind their employees, and go out of their way to make you feel welcome within the company.
Patient Account Representative (Current Employee) – Springfield, IL – May 17, 2015
Supervisors/managers rarely talk to fellow employees unless there is an issue or problem. The main communication is not in person or face to face, it is via email. There is nothing to assist you in the guidance of procedures and how things need to be done. Their excuse is its a new area. It's five years old. Something should be in place by now.
CPC/Auditor, Practice Manager (Former Employee) – Highland, IL – June 2, 2014
Through this job I learned the proper techniques when approaching physicians in regard to education on coding and documentation. My staff that worked with me was top notch, and was always willing to go above and beyond the call of duty. This would be the job that I have enjoyed the most out of my career, and it often saddens me that I left. I spent my days doing daily management activities as well as medical coding auditing of professional fees.
Patient Services Representative (Current Employee) – Decatur, IL – April 28, 2013
Going in to working for HSHS I understood a lot of what i was doing. From answering phones, scheduling appointments, and dealing with patients. I also learned a lot from working there. I have a good understanding now on how to pre-authorize tests with an insurance company, referral process within insurance companies and other doctors offices.
Learning more about the health care field I didn't already know.
If they ever change all of the management, it might be succeful
Medical Assistant (Former Employee) – 1512 N. Green Mt. Rd. – February 5, 2013
I loved the job itself, poor management will continue to be the death of this company. they don't know how to talk to and or treat people. Although there are alot of great people who are in this organization, they will continue to be overridden by the overbearing ignorance that plagues its management team.
work environment was doable with adjustments
too many adjustments, needs better respectful management