I worked for the company for almost 8 months before they fired me for my compliance and quality(time on the phone and how I handled the call)... I worked from home and loved it at first but then going to work became a chore and miserable. The entire Christmas season was miserable and non stop back to back calls, most of which were rude customers calling to yell and tell you how useless you were.. it is a very hard company to work for.. The pay was oaky, I started out at 12$ with no previous call center experience. The health insurance wad expensive and not really worth it, and sometimes the discount was not worth it either. As an employee you can't use coupons or things like that either. They started micromanging every little thing they could and it got to be annoying more than anything.