one search. all jobs. Indeed
 
 
 
Find companies:
HSN
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
72 reviews

HSN Employer Reviews

Company Attributes

  • Compensation/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
  • Job Work/Life Balance
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great work place
Returns Processor (Former Employee), Roanoke, Va – May 2, 2013
My day started at 5am and didn't end till 330.We stayed pretty busy,your on production so u have to keep moving.My job wasn't to hard at all it was one of the easiest in the warehouse.The supervisor was a nice laid back person if you were doing your job just like any other manger or supervisor would be.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
call center rep
Phone Sales Representative (Former Employee), Roanoke, VA – April 30, 2013
Pros: incentive pay for upselling items, discount at employee store in va
Cons: minimal pressure to reach sales and call time goals
Placed orders over the phone. Upsold items to add additional sales. Meeting call time and upsell expectations was sometimes challenging. Receiving incentive pay for upsold items added extra income. The call volume was far from overwhelming.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive and professional workplace
online customer service rep (Former Employee), Largo, FL – April 20, 2013
HSN was an enjoyable job for me. I was able to easily advance into higher positions as my phone scores were always in the top 98 percentile. We handled a variety of calls from clients and we did everything in our power to make sure the client was satisfied
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
The customers were a great and the company really cares
Customer Care Representative (Former Employee), Clarksville, TN – April 7, 2013
Pros: worked from home
Cons: short breaks, set schedule, no flexibility.
Assisted customers with whatever they needed. Worked in a timely and efficient manner. Worked from home so no co-worker experience. Hardest part was hearing a problem that was out of HSN's control and could not do anything to fix it. I love getting to talk to such amazing and gracious customers.
Was this review helpful?  Yes (2) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Love the products and co-workers
Jewelry sales (Current Employee), Tampa, FL – April 1, 2013
Pros: great atmosphere to work in
Cons: not enough hours
Store is well maintained and products are generally in stock. Management needs some "Tweeking"
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Not ideal for family focused man or woman
Employee (Current Employee), Warehouse – March 31, 2013
Pros: benefits and some loving christian/islam hardworking employees.
Cons: family neglect top to bottom
I have worked with them for a few years now and you can rest assured from top to bottom or bottom to top, not a family centered company. No consistent schedules if your hourly in a warehouse and very demanding at salary levels (if you want to survive). Work overtime in the start of week (10+hrs) and then lose it by the end (hourly ebb-flow to company – more... benefit). Customer ship rate standard held higher than employee respect rate and pay rate. Employees can often cannibalize each other due to lack of leadership. 90% Managers and Supervisors cannot and would not do the job of those they attempt to lead. Hourly inspired by your bills and need for a paycheck. As management team your driven by not to lose your job or keeping the heat and grief off your soul. Best part some few very caring employees and no greater than 6 work days straight. Worst part 1)micro-management (manager to sup level up) and 2)leads who know the job better than the Sup but have no personal skills and gossip. Job is a job is what HSN is counting on for hourly hires.... and for Management its PC everything...cover your rear and keep the numbers up keep the employees quite...happy is a bonus Not required. If your single or have no kids and don't care what people think and your better at numbers than with people....apply now you can be a hourly up to Manager! great benefits! (The ones who admires Jesus and His Teachings of loving and carrying for all others, will find a ministry here and a paycheck). – less
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fast paced, high energy all around good job
Assistant Buyer (Current Employee), Saint Petersburg, FL – March 20, 2013
Pros: experience with wide range of celebrities
Cons: work life balance, distance from home
While working as HSN I have learned so many things not only about retail television but myself in the process. No two days were alike and I learned to adapt to the fast pace quickly. My co workers have been supportive and would give praise. The hardest part about the job was the stress of a 24/7 environment with a reasonable work life balance. The most – more... enjoyable part of the job was working with very talented people in the merchandising field and learning from them to further my career. – less
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Creative Suffication
Creative (Former Employee), Florida – March 18, 2013
Pros: some really good people working there.
Cons: no creative license. no wok/life balance. sad executive body.
Wrong people deciding on final creative. Leave the creative work and process to those with the education, knowledge and experience.

Not a creative environment at all.
Was this review helpful?  Yes (2) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Pleasant Environment!
Customer Service Representative (Former Employee), Roanoke, VA – March 14, 2013
I loved my manager. The money was decent but not enough for a single mother of two.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
very good
Sales Associate (Former Employee), Tampa, FL – March 6, 2013
Pros: good team
Cons: hard to communicate with managers
Very resonable. Very good on hours. Co-workers were very supportive and worked well in team
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Very Horrible place
picker (Former Employee), fontana ca – February 28, 2013
Pros: discounts
Cons: management
I don't even know where to begin this place is horrible your worst nightmare horrible Managment especially this one supervisor and one peer they are great friends they tag team together and literally put this one employee in to tears EVERYDAY EVERY HOUR they are seriously gonna gave this employee a heart attack it's not fair. Something seriously needs – more... to be the managemment are phony whats sad is the operation manager should hear what the supervisor's say behind there back.... Something needs to be done Im really thinking about reporting them to the media!!!! – less
Was this review helpful?  Yes (3) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Almost no work life balance. Will work you to the bone and no appreciation whatsoever.
Manager of Television Stylists and Models (Former Employee), St. Petersburg – February 22, 2013
Pros: opportunity to work on celebrity endorsed projects. meet some nice co-workers.
Cons: everything else!!!! the management, the workload, the pay for the amount of work, no work life balance, poor appreciation of employees, seriously bad high school drama, dishonesty
Working at HSN will provide you with the opportunity to wear many hats simultaneously. You will be asked to do several tasks outside your job description frequently and be expected to continue to raise the bar whether this was your area of expertise or not.

Many who have worked there, including myself, find working there to be nothing less than abusive. – more... The upper executive level management care nothing of the worker bees and those of us managers that did care for our direct reports were often put in compromising positions. You will get exposure to working with some celebrities. Some are nice to work with and some are nightmarish to work with. All in all, I would give HSN a 1 star rating as a place to work. I would not wish the ill treatment given to employees on anyone. Nothing less than oppressive.
As far as co-workers, many are nice, but will often seem stressed and with good reason. The majority of people working there are under constant stress that never seems to lighten up even during less busy times.

The most enjoyable part of working there was meeting some nice and interesting people. The worst part was everything else. Specifically bad was dealing with management that acted very high school and cliquish. Don't expect to get acknowledged for your good hard work. Those working less hard than you, but somehow got buddy buddy with the boss will outshine and out-promote you even if they have no idea of what they are doing.
A typical day will consist of putting out fires that someone else started, but you will for some reason need to give an account for it especially if the one who started the fire is very liked by upper management. They will protect that person regardless of who else will 'innocently' end up taking the blame. There is a lot of dishonesty and back stabbing that goes on there.

For anyone thinking of working there, good luck and pray often. – less
Was this review helpful?  Yes (1) – No – Comment

accountability – February 26, 2013

HSN truly needs to change from the top on down and it starts with the CEO.

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
HSN is not the company people think it is.
Receiving (Current Employee), Fontana, CA – February 14, 2013
Pros: employee sale, good online discounts, fellow coworkers are nice
Cons: revolving door for receiving supervisors and managers
We just lost another receiving manager which makes it 3 in just 2 years and this guy was very good. True professionals dont just quit and leave their job just because. This is another example of Upper Management pushing people out who will truly challenge the status quo and try to make things better for the employees. Now we are left with a Supervisor – more... who still is allowed to talk down to employees and who gossips about them with fellow supervisors in the office instead of being on the floor. HSN cares more about celebrities and the sales they bring rather than their warehouse employees. So many people feel this way but wont say nothing because of retaliation from some Supervisors and Upper Management. – less
Was this review helpful?  Yes (5) – No (4) – Comment

luey – March 31, 2013

it is what it is....hope u find another good one that can bring about the change and respect that is very much needed. Keep praying!

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Nice environment
Picker (Current Employee), Fontana, CA – February 10, 2013
Management is really friendly. They have many events that show employee appreciation
Was this review helpful?  Yes – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Worked from home and found that enjoyable.
Customer Service Representative (Former Employee), Saint Petersburg, FL – February 6, 2013
Pros: worked fom home.
Cons: worked from home.
Worked hard answering customer related questions and resolving issues.
I learned how to effectively diffuse and resolve issues without causing further problems.
Management was as helpful as possible while not being located in the same building.
Built and maintained a relationship with co-workers through instant messages and emails.
The hardest part – more... of the job was dealing with irate customers and knowing that they weren't really mad at you.
I spoke with many different people all over the country. – less
Was this review helpful?  Yes (4) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great place to work.
Product Imaging Stylist (Former Employee), Saint Petersburg, FL – February 1, 2013
Good place to work if you are creative and like the television industry all together. You meet lots of great people. Also, great benefits. This company really knows how to treat their employees. Excellent all around.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great co-workers
Packing and Shipping (Former Employee), Fontana,CA – January 29, 2013
This was a really cool job just for the fact that it was the Home Shopping Network and we got a discount on everything.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Very unprofessional work enviroment
Operations Manager (Former Employee), Fontana, CA – January 28, 2013
Pros: very good compensation for management positions
Cons: high management turnover due to lack of support and respect.
Local management finds it humerous to bully and humiliate sub-ordinates who make mistakes instead of helping them learn constructivey through their mistakes. Constant gossiping with a total lack of respect for confidentiality.
Was this review helpful?  Yes (1) – No – Comment

luey – March 31, 2013

There are some great Sups unfortunately upper Mgr rub off on them, and really great employees....but you have said the rest.

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
ok place of employment. third shift hard for me
Sales Representative/Customer Service (Former Employee), Roanoke, VA – January 22, 2013
Log on system and into the phone for inbound calls. I learned all the products that HSN offered and to work with customers. we had meetings each week with supervisor to discuss and learn things of value while on the phone. This was very helpful.
The most enjoyable part was of course pleasing the customer.
Hardest part for this particular job was 3rd – more... shift and the reason I sought other employment. – less
Was this review helpful?  Yes (4) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good Place to Work
Loader/Unloader (Former Employee), Piney Flats, TN – January 21, 2013
Great managment and they are very much willing to help you with the job that you are doing
Was this review helpful?  Yes – No – Comment

1 2 3 4
Review this company

About HSN

HSN is a leading interactive multichannel retailer, offering a curated assortment of exclusive products and top brand names to – Read more