Pros: flexible schedule, work/life balance, good benefits for ft, the best training team bar none.
Cons: highly cliquish culture in every department outside of sales/service, virtually impossible to advance or move out of sales, supervisors are hit/miss -you might get a complete sociopath
It's a good place to work if you like dealing with customers and don't mind selling the same things on a 45-60 day rotation. The customers are usually great 10 months out of the year - during the holidays....not so much, but if you can deal with that stress, it's a breeze.
Lots of change constantly going on in some area to keep pace with customer expectations. HSN really does try to be an innovator.
As with any company, there are good things, and bad things, and at HSN, the good definately outweigh the bad.