Wonderful atmosphere to work in
Sales Representative (Current Employee) – Saint Petersburg, FL – May 1, 2017
Home Shopping Network is a wonderful environment to be in. The supervisors are top notch. I clock in, and assist customers with their purchases and/or inquiries. I have learned to handle each customer differently as everyone has a different attitude. Some are friendly, some are frustrated but I handle them all professionally and with respect. I have maintained a good customer to seller relationship. Management at HSN is awesome. They want you to succeed and they are always there to help when called upon. The hardest part about the job in my opinion is trying to keep the customer from going off topic. As in they want to purchase a certain product, but they want to chat about other things. As a business we must find a balance between listening to the customer, comforting them, but do it in a timely fashion. The most enjoyable part of the job is when a customer says something to me like " Thank you John, you were very helpful" or "Thank you John, you are very professional" That lets me know I have done my job and satisfied the customer. That brings me happiness.
Supervisors are very helpful
the position is part time.