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HSN
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140 reviews

HSN Employer Reviews

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Good company to work for.
Sales - Work At Home Call Center Sales (Former Employee), Saint Petersburg, FLOctober 4, 2013
Management and co-worker are eager to help you maximize your true potential.
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Swanky Girly Culture
EVP Assistant (Former Employee), Saint Petersburg, FLOctober 1, 2013
Pros: on-site cafe called 'the hub'
Cons: not all ea's are valued equally
Driven, talented women dominate this workforce. But with that you have your typical cattiness. Open for creativity, although due to the size of the organization, its difficult and slow to implement change. Overall great place to work!
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Worked from home
Sales Associate (Former Employee), Saint Petersburg, FLSeptember 16, 2013
Was able to help out customers with there purchases. Also, upsold products.
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Great Workplace
Customer Service (Former Employee), Roanoke, VirginiaSeptember 13, 2013
Pros: everything
Cons: nothing
This job was amazing!!! I miss the fast pace of the call center environment. There was lots of support in both knowledge and background of the products.
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Fun place to work if you have or can make friends easily who work there. Very much a clique environment.
Associate Live Show Director (Former Employee), St PetersburgSeptember 7, 2013
Pros: great benefits, decent location/easy to get to, fairly tight-knight crew
Cons: management passive aggressive and cliqued, promotions take considerable time and effort
A typical day involved prepping for live shows and gathering all the information you can. Once on your show, it was pretty regular as far as duties performed. I spent a lot of time as a Vacation Relief tech and that meant a lot of time at each individual station. Post show recaps and meetings follow each shift in which problems are identified and kudos – more... are handed out. The work was fun, but always seemed as though the upper management either had no idea what they were actually doing or they were quick to attack the crew for any (imagined) slight. Having a good group of friends or friendly people there makes a world of difference. – less
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HSN
Assistant Producer (Former Employee), St. Petersburg, FLSeptember 7, 2013
Pros: cafeteria on site
Cons: lots of turnover
HSN has a diverse workplace with many different industries under one roof - it is a great place to learn new skills and make new connections.
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nice break room
Processor/ Rreturns (Former Employee), Roanoke, VASeptember 3, 2013
Pros: learning to perform different tasks and work in different departments
Cons: very hot in the summer.
great supervisor, friendly atmosphere where co-workers work together
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Great environment, Tough customers
Senior Account Supervisor (Former Employee), Saint Petersburg, FLSeptember 2, 2013
Pros: location, on site dining facilities, exercise classes, pond w/ dock, learning facilities, meeting celebrities
Cons: unreasonable customers, very steady call volume
HSN is a great place to work, good benefits, competitive pay, well kept campus/facilities, and a reasonable amount of sick leave/pto per year, the most difficult part of working here is the customers that you deal with on a daily basis. My job is to assist customers and resolve their issues, but the customer base is a combination of elderly, angry and – more... confused, or those who cannot afford to shop at normal outlets so they come to us for flexible payments then are angry at us when they cannot manage to hash those payments out on time. You will spend the majority of your time coddling what can only be described as unreasonable dullards, but once you realize that you are only speaking to a small fraction of the customer base and you have paid your dues on the phones, there is a lot of opportunity for advancement. – less
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Awesome company that really cares about the employees and customers
Home Customer Service Rep (Former Employee), Saint Petersburg, FLAugust 21, 2013
Pros: 30% discount on most of the products that i ordered myself
Cons: i wanted to buy everything!
I answered incoming calls from my home and assist customers with billing questions, information on the product they would like to purchase, placed orders, verify shipping dates, quoted amounts that would be charged to a customer's credit card, provided answers to customers about our products. Handled all calls with a professional & friendly voice.
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Awesome!
Production Assistant (Former Employee), Saint Petersburg, FLAugust 19, 2013
HSN is a great company to work for. This company truly cares about it's empolyees and advocates growth within the company.
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Dun Place to work
Closed Captionist (Current Employee), Saint Petersburg, FLAugust 12, 2013
Great place to start or finish a career. Faced paced Live TV retail Sales, Communication skill a must. No day is like the last in live Television.
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Horrible place to work for
Customer Service (Former Employee), West ChesterAugust 7, 2013
At just 10 dollar an hour which is the pay rate they offer here which we all know isn't enough to make a living off of, the people are quite rude and unprofessional. The one girl meredith is quite rude and unprofessional, she normally is the one who calls and books the interviews. Normally if you don't get to speak to her indirectly she will leave you – more... an unprofessional voicemail, and then when you call her back she forwards you straight to voicemail and then it's like days later before you hear anything else from her again. And not only that sometimes you are only scheduled in 2 days a week to work, which all of a sudden becomes a part time job instead of a full time job. They say you can earn up to a 3 dollar differential added to your base pay, but that is a complete lie, I found out later on that it normally only happens once you are premoted within the company, and obvioulsy it usually takes a couple of years to be premoted within the company.I'm not trying to deter anyone's attention away from working here, because obviously a pay check is a pay check and with the economy being as bad as it is, a 10 dollar and hour job working only two days a week might not be so bad for some people. But I would definetly take these things into consideration before deciding to work here. – less
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Very diverse place with many opportunities in many fields.
Travel & Expense Specialist (Current Employee), Saint Petersburg, FLAugust 6, 2013
Pros: for me it's the m-f schedule
Cons: the politics
I've been with HSN for 14yrs and my department has always been behind me. My co-workers are more like family.
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Assistant Buyer - Culinary
Assistant Buyer - Culinary (Current Employee), Saint Petersburg, FLAugust 1, 2013
Pros: .
Cons: .
-Support the buying team with Chef Brand Categories
-Managing OTB and inventory levels
-Ensure margin requirements are met and retained throughout the year
-Creative & strategic thinking for fun promotions to help drive sales through internal colloboration with Marketing, TV, and Digital
-Daily intimacy with direct imports; ensuring goods sail on schedule, – more... clear customs, and arrive at our warehouses in time for shows
-Negotiation with partners for mutual benefit – less
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Customer Service based shop from home
Customer Service Representative (Former Employee), St Petersburg, FLJuly 26, 2013
enjoyed the job, but not the hours. management less that stellar
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3 stars...
Ready to Wear , Returns (Former Employee), Roanoke, VAJuly 22, 2013
Pros: the pay was nice.
Cons: no benifits, if you are unable to keep production; you will be fired quickly! only get a six week learning curve.
While employed at HSN I found the money to be a good insensitive for the requirements in which you will have to endure.The work was easy although, the mandatory pace for the production work was crucial. I was happy to be employed by HSN at the time. It has the potential to be a wonderful stepping stone for the right applicants, if you can handle the – more... daily metal detectors, working with seasoned workers, and an extremely fast paced production work. – less
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Data entry
Data Entry Clerk (Former Employee), Largo, FLJuly 21, 2013
Process customer checks and money orders for their purchase.
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A tough act to follow
SVP Merchandising Home/Kitchen/Food (Current Employee), Saint Petersburg, FLJuly 18, 2013
Pros: living in florida
Cons: work life balance
Great learning in a very different type of retail. The ability to change quickly and react is critical to success.
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Challenging and exciting place to work.
Customer Service Representative (Former Employee), Clearwater, FLJuly 12, 2013
Pros: challenges, helping each customer
Cons: politics of the company
8 to 10 hr day. Answering call from customers via phone and computer. The following things were performed: tracking packages, updating accounts, ordering items, solving problems. Each call was a different challenge. Worked as a team with my co-workers.
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It was okay.
Sales/Customer Service Representative (Former Employee), Roanoke, VAJuly 10, 2013
Pros: excellent benifits, and promotions and employee involvement
Cons: call time was more important than quality
I learned the ins and outs of sales and customer service I advanced quickly.

About HSN

HSN is a leading interactive multichannel retailer, offering a curated assortment of exclusive products and top brand names to – Read more