Pros: free phones, great co-workers
Cons: long work hours, unrealistic schedules, email all night
Technical Operations Manager
Technical champion tasked to drive various roadmap platform discussions with respective VzW experts. Topics included VoLTE, EPS 2.0, RAN Enablers, ePDG, 3rd Party IPSec clients, B4/B2 expansion, Carrier Aggregation, eMBMS, and Video Adaptation. Synergistic vendor discussions helped drive successful troubleshooting efforts during various technical trials:
o Led On-Board Diagnostics trials (Ascom & Accuver), Battery Optimization trial (Planar Energy), Wireless Charging trials (Witricity) and ePDG/Wi-Fi Handover FOA (Inside Secure & QCOM).
o Worked extensively with Verizon’s CCF (chipset certification) team leads and was able to save HTC roughly $1Million during our 9615 (Fusion3) development (Droid DNA).
o Supported weekly VoLTE calls and helped facilitate lab testing (Waltham) utilizing HTC core products. Successfully completed the 1st ever live VoLTE call using two HTC Rezounds.
Senior Technical Account Manager
Led a team of Technical Account Managers tasked to submit all HTC products successfully into the VzW test process. TAM Team was responsible for launching numerous iconic devices including the Droid Incredible 2, Droid DNA, Droid Incredible 4G, and the Windows Phone 8X.
o Launched the first 4G LTE handset on the VzW network (HTC Thunderbolt - Mar’11).
o Launched the first Windows Phone 7 with global capabilities (HTC Trophy – May’11).
o Launched the HTC Rezound (Nov’11) which has been integral in VzW VoLTE development.
o Along with other OEM, helped launch the first WP8 device (HTC Windows Phone 8X – Nov’12)