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31 reviews

HTC Employer Reviews

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Was a toxic environment
Employment Specialist (Former Employee), utica/rome,nyAugust 30, 2014
Supervision here was shaky at best. The environment was not exactly worker friendly.
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Good work experience
HTC Campus Ambassador (Former Employee), Madrid, MDMay 9, 2014
Very interesting program though differents universities.
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Productive, Creative place
Mechanical Engineer Intern (Former Employee), San Francisco, CAApril 7, 2014
Pros: happy hour on friday
It a awesome place. You can work with many talent and creative guys . The only defect is u may have travel to Taiwan frequently.
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Diagnois and repair
Production Assembler (Former Employee), Houston, TXJanuary 22, 2014
checking up on product, repair and test. Fixing the problem when it came up
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challenging
Regional Sales Executive (Former Employee), Knoxville, TNDecember 2, 2013
Pros: travel perks
Cons: territory size and expectations were unreasonable
Huge territories to cover. I liked it.
Drive Drive Drive
Management was good
Co-Workers were great
Traveling
Traveling
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Dyanmic environment with very aggressive schedules
Technical Operations Manager (Former Employee), Bedminster, NJSeptember 19, 2013
Pros: free phones, great co-workers
Cons: long work hours, unrealistic schedules, email all night
Technical Operations Manager

Technical champion tasked to drive various roadmap platform discussions with respective VzW experts. Topics included VoLTE, EPS 2.0, RAN Enablers, ePDG, 3rd Party IPSec clients, B4/B2 expansion, Carrier Aggregation, eMBMS, and Video Adaptation. Synergistic vendor discussions helped drive successful troubleshooting efforts during various technical trials:
o Led On-Board Diagnostics trials (Ascom & Accuver), Battery Optimization trial (Planar Energy), Wireless Charging trials (Witricity) and ePDG/Wi-Fi Handover FOA (Inside Secure & QCOM).
o Worked extensively with Verizon’s CCF (chipset certification) team leads and was able to save HTC roughly $1Million during our 9615 (Fusion3) development (Droid DNA).
o Supported weekly VoLTE calls and helped facilitate lab testing (Waltham) utilizing HTC core products. Successfully completed the 1st ever live VoLTE call using two HTC Rezounds.

Senior Technical Account Manager

Led a team of Technical Account Managers tasked to submit all HTC products successfully into the VzW test process. TAM Team was responsible for launching numerous iconic devices including the Droid Incredible 2, Droid DNA, Droid Incredible 4G, and the Windows Phone 8X.
o Launched the first 4G LTE handset on the VzW network (HTC Thunderbolt - Mar’11).
o Launched the first Windows Phone 7 with global capabilities (HTC Trophy – May’11).
o Launched the HTC Rezound (Nov’11) which has been integral in VzW VoLTE development.
o Along with other OEM, helped launch the first WP8 device (HTC Windows Phone 8X – Nov’12)
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Typical Work Day
Technical Support I (Current Employee), Conway, SCJanuary 24, 2013
Pros: 2 fifteen minute breaks, 1 hour lunch, some idle time, 4 day work week
Cons: pay, advancement chances are poor, poor management, poor company ethics
Typical work day is based on a ten hour shift where most of the day is spent on the phone dealing with residential customers. There are the occasional days where I speak to more business and wifi customers as well. Typical troubleshooting involves being able to verify if the problem is HTC related. I have to use CMD tools and other basic network troubleshooting skills. Problems range from TCP/IP TO Broken drivers.
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Briants Review
work study (Former Employee), Brooklyn Park, MNJuly 7, 2012
I liked the graphics program I really learned the basic of how to keep everything clean and tidy did small project for some of the teachers and got to know therm at first. I liked meeting new people like staff and peers in the program.
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Diagnose, troubleshoot and repair smart phones.
Repair Technician, Diagnostics and Assessment (Former Employee), Houston, TXMay 13, 2012
Pros: fast fun enviroment, pressure with the benefits of salary.
Cons: no one that i remember, great company.
Diagnose and select items according to the failure and problem. Troubleshoot to duplicate the problem and repair it and diagnosed it again until is passed for every test performed.
Write the results in the report and parts replaced indicating the fault found on each part.
Finally, collect all the defective parts and returned to the Parts Department.