Pros: Occasional company outings, sometimes food was provided
Cons: Management, compensation is low in relation to workload
When I first got to Hub I was very hopeful for my future there but as time went on I realized how I did not fit in or belong there.
The workload was overwhelming at times not because it was challenging (which is another negative of working here, no real opportunity to enhance your skills) or because clients were rude more times than not, but because of the sheer VOLUME. We were understaffed! And some of the people that were there were so incompetent and lazy that it was like I was the only one working at times.
The work itself, though at times it was too much to handle, was not the worst part about working here; it was the people. My manager was the most biased, passive aggressive, inconsiderate person I had ever encountered. And she was trained by people that possessed those qualities. I attempted to relay my grievances to not only her but to upper management as well about the high volume of the workload, coworkers not pulling their weight, coworkers being habitually tardy (and I'm not talking 5-10 minutes on occasion, I'm talking over 30 minutes to several hours late on a daily basis), complaints from clients about coworkers poor customer service, the tolerance of inefficiency, the unwillingness of upper management to get on board with technology to avoid having to do outdated, time consuming and unnecessary paperwork and problems with our operating systems that get in the way of productivity. I was led to believe these issues would be addressed and they never were during my time there and I've learned that they still haven't been.
Best thing about working here – more... was....leaving to go home for the day. You don't have to take your work home with you. That's the only positive thing I can think of.
I'm being completely honest when I say that I have never experienced a more toxic work environment that what I was in at this company and I honestly don't know how this company is still standing when they treat "select" staff so poorly. If you don't fit the "mold" or if you refuse to accommodate and tolerate inefficiency, disrespect, inconsideration from other coworkers/managers, then you're disposable. Take that as you will. Certain people are getting away with a lot of unethical, inappropriate, unprofessional behavior while people that actually do good work, who are punctual and diligent are being let go over petty technicalities that aren't even enforced upon everyone. If you're good at brown-nosing managers to like you, you're pretty much golden and can get away with just about anything.
I truly believe that the management will be the demise of this company because they are going to continue to lose great people. – less