Humana Employer Reviews

Sitting all day on tha phone helping customer make tha right plans

never a dull moment, full of love and laughter, and persistent acknowledgement from parents and clients.

Great work environment with chances of advancement. Plenty of schedule options. Caring management team

I am currently a customer service rep I have been year for 6 years and I am not happy with it at all. The only reason im still here is because i dont want to go to another company and start over.Its hard to grow here.Customers yell at me all day,you have to meet certain stats.

I loved working at Humana with the limited term assignments I've been aside to but as far as me finding a permanent position there its seems in possible to get.

I absolutely loved working at Humana. I was given great work as an intern that constantly made me feel like I was contributing to the team. I was also able to be part of the Actuarial Culture Committee during my summer internship and help coordinate various social activities. My coworkers were very inclusive of the intern class in an effort to make – more... us want to come back full time. – less

Humana and its subsidiary companies are truly prepared for futur growth. The management genuinely cares about its employees and values the well being of not only the employee but their family. I have never felt so valued and so happy! I plan to retire here and that speaks volumes because I am still fairly young.

The ability to advance was not available locally. You must relocate and the culture was changing due to the new healthcare options being introduced

Where can you go and make the kind of money we do with just a HS diploma!
(I recetly obtained my degree)Every place of employment has its challenges. You must decide if you intend to make a career of what you are doing. As you get older retirement and other beneifts become important. Humana provides many avenues for an individual. The company is forward – more... thinking and encorages engagement. Helping the callers is the most rewarding. It is a call center. The employees are wonderful folks to work with. – less

I absolutely loved this job. The co-workers was amazing and even the customers were very sweet. If I didnt have to move I would still be there. We would have littile picnics sometimes and play games in the office and they would have lunch spreads regularly I mean it really was a good place

Wellness and wellbeing is nonexistant. Long hours are expected and managment tends to be out of touch.

Working at Humana has been a challenging experience for me. I've learned many things about the health industry I didn't know. It's a company where we thrieve for perfect service.

Due to the changing of the guard, Humana is moving forward with innovation few companies now enjoy. Humana is the only carrier that literally offers an entire spectrum of health and wellness products without having to utilize services of competitors such as AFLAC. My role as an Enrollment Advisor allows me to frequently interact with brokers, employer – more... groups and employees. The most enjoyable part for me is counseling employer groups. I also train internal partners, brokers, outside - of - Humana Enrollers and sales staff on positioning and enrolling worksite products and benefits. The hardest part of the job is lack of management support. – less

I really enjoy the work that I do at Humana. We are helping others, and I enjoy doing that.

I sorted insurance claims that came in. I was also trained to work in the mail room and filming room. My co-workers were easy to get along with. Management was pretty laid back and easy to work for. I really enjoyed the hands on work.

The atmosphere and fellow associates almost always positive. Great co-workers and mgmt for the most part.

Customer service can be overwhelming at times attempting to assist 40-80 members per day in a timely manner and resolve their issues. Encountering dissatisfied members is a daily occurance. Individuals you are able to help is what sticks and keeps – more... you motivated.

Claims processing is routine clerical/data entry type work. Complex at first, but once you get comfortable you will fall into a routine. – less

There are loads of incentives and fun things to do to promote your overall well-being at Humana.

Good place to work. Culture changed with new health care reform.

This company based in Louisville, KY offers an excellent orientation, and training program for it's employees. When you return to you local market, you completely know the products you are selling. A base salary of $25k is offered plus a fair commision structure. First year income for me was $70k and went up from there. Mandatory work hours are required – more... with a manager watching your every move. – less

Team Members were friendly, and courteous. I learned so much about the operations that go into processing health claims. Was afforded opportunity to work closely with clients as well as their health care providers. The hardest part of the job was assuring accuracy for the clients benefit.