Humana Employee Reviews

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Treats employees poorly with scam benefits and pay and no life outside of work
Humana Pharmacy Rep (Current Employee) –  Lexington, KYDecember 7, 2017
Starts off at 11 an hour that's it no raises unless you move up to supervisor no matter how long you worked there benefits are overpriced and come out of your check every week, counts going to the bathroom as a break
Pros
You get to sit down
Cons
Scam pay, scam benefits, no career advancement, and going to the bathroom counts as a break
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humana
Customer Care Representative (Former Employee) –  Tucson, AZDecember 6, 2017
a typical day at work would be to take call deal with upset members getting yelled at. when you need help theres no management around, if your not on there team you wont get help. you could by taking a call with someone so rude that is always cussing at you, the job is stressful or makes you stress when you have an older person yelling at you saying if they dint get there meducation they will die or that its our fault. working for humana is stressful and they pay is not worth it
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Productive
Health Care Coordinator (Former Employee) –  Saint Petersburg, FLDecember 6, 2017
Overall good job with plenty opportunities for advancement, good benefits, good pay, but upper management was not honest about job security towards the end.
Pros
Benefits
Cons
Management
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My job
Quality Control Inspector (Current Employee) –  Louisville, KYDecember 6, 2017
I enjoyed my job very much, Pleasant atmosphere not put under stress to do the job. Supervision was easy to work with. Enjoyed working the split shift which made it nice for more days off.
Pros
Had a good job and worked with some nice people
Cons
Facility shut down
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Good Job
G&A Production Lead for New Hires (Current Employee) –  Louisville, KYDecember 5, 2017
Humana is a fine company to work for. The work is competitive , the culture is fast paced. there is room for advancement as long as you prove yourself
Pros
Bennefits
Cons
Breaks
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Terrible company
Field Care Manager (Former Employee) –  Saint Petersburg, FLDecember 5, 2017
This company talks about keeping members healthy. Yet there is nothing being done to help employees stay healthy especially those that have to sit on the phone all day.I do not like anything about my job.
Pros
Salary fair
Cons
short breaks. no time for family
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Overall a great contract job and learning experience
Licensed Sales Agent (Former Employee) –  Blue Bell, PA 19422December 5, 2017
Great place to work. Very flexible hours. Decent compensation. The entire sales team were friendly people. Great support for new comers from staff. Learned a lot about Medicare including parts A-D.
Pros
Flexable hours and good compensation
Cons
Contract Job
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productive
Database Administrator (Former Employee) –  Louisville, KYDecember 5, 2017
job place were good but the company is fully reliable on third parties vendor callled TCS which was did a lot of illegal practice inside the company and many indian manager were involved too.
Pros
no lunch
Cons
had break
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Productive environment. management changes
Pharmacy Clerk (Current Employee) –  Irving, TXDecember 4, 2017
Some work days could be stressful due to system issues, lagging and just everyday system issues. Although, I believe Humana is a great company I would love to advance in other areas
Pros
Great company with health benefits
Cons
system issues lack of training
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too many ineffective programs
Care Manager (Current Employee) –  OklahomaDecember 4, 2017
Many programs are rolled out that are to meet CMS mandates with no thought for the member. The right hand has no idea what the left hand is doing. Salaries are low for work required.
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sounds great but laid off
RN Case Manager (Current Employee) –  Winston-Salem, NCDecember 4, 2017
benefits were good and pay was great but got laid off because they projected way more people electing their insurance and were way wrong. they had to lay off 1300 employees to save 91 million dollars. I got to work there for 4 months
Pros
pay, flex time
Cons
big brother
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Fast paced, and consistency of changes
Customer Service Specialist (Current Employee) –  Madison, MSDecember 4, 2017
flexible hours, hiring process overturn is high, very unprofessional, not organized, your job status change, alot of work need to be processed. If MANAGEMENT AND STRUTURE WAS A LIITLE BIT BETTER, WORK FLOW WOULD BE MORE PRODUCTIVE
Cons
no raises, short breaks
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employee driven
Patient Care Coordinator (Former Employee) –  Cincinnati, OH 45202December 3, 2017
*health vision and 401k benefits
*lots of paid time off
*gym on site and health initiatives
*management is attentive
*plenty of overtime opportunity
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Work life balance has deteriorated
Care Manager - RN (Current Employee) –  Saint Petersburg, FLDecember 3, 2017
Humana was a great place to work, but work-life balance has deteriorated over the past few years. Management lacks communication with employees, and it affects stress levels, especially working in healthcare field
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Not recommended
Personal Health Coach (Former Employee) –  Cincinnati, OHDecember 2, 2017
Not recommended for a career path. The promises of advancement were never met. The job continued to become more sales related and the culture became negative with poor management. Lay off rumors were wide spread prior to waves of lay offs
Pros
work from home
Cons
poor benefits, poor management, negative culture
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Not employee considerate
Quality Management Coordinator (Former Employee) –  San Antonio, TXDecember 1, 2017
There is no real interest in employees even though the company tries to lull it's employees into a false sense of caring. There is no support from upper management and very little opportunity for career advancement.
Pros
Local level of management is decent
Cons
Salary, cost of healthcare, work atmosphere
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Depending on the manager I worked under was either great or bad
Landmark Staffing Temp (Former Employee) –  De Pere, WIDecember 1, 2017
Working with team to get Claims to go through first pass. via Excel Macros to programming changes. Up till the last team I was on the managers were great. the last one was not
Pros
worked with a lot of different people
Cons
some of the management
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Productive fun work place
Field Nurse Practitioner/Geriatric (Current Employee) –  Miami, FLDecember 1, 2017
Productive fun work place. Work during week providing primary care to home bound older adult. Great and rewarding experience helping individuals that otherwise would have a hard time leaving the home in order to receive medical care.
Pros
Flexible schedule
Cons
Laid off due to company downsizing
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Healthcare Insurance
Customer Service Representative Supervisor (Current Employee) –  Cary, NCNovember 30, 2017
A typical day at Humana can be very intense. I am dealing with customer account and life or death when it comes to benefit insurance information. Education the customer to the fullest, advise what is beneficial and recommended.
Pros
Overtime
Cons
Healthcare
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Slow and stressful
Order Entry Clerk (Former Employee) –  Irving, TXNovember 30, 2017
A typical day at work is keying pharmacy information in to the computer
value of pharmacy medicine
no communication about the job
getting off late in to traffic
going home
Pros
learning details about pharmacy technicians
Cons
management
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Overall rating

3.7
Based on 3,217 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.7
Job Security/Advancement
3.2
Management
3.2
Culture
3.5