Pros: 7 hours of accruing pto per pay period, fantastic 401k, dental plan is one of the best around, rewarded for staying physically active through the use of a pedometor
Cons: poor management, sedentary during your entire office day.
Humana is an amazing company with the best benefits, including 401K I have seen in a long time. Humana thrives on being a Wellness company and wants every employee to be their best mentally and physically while thriving to achieve the success each employee desires.
That philosophy DOES happen within this company, just not in the department I work in – more... due to the manager. I would love to continue to work for this company until retirement, again, just not for this manager. The only joy in this management team is the Front Line Lead that has a heart of gold. Unfortunately, the turn around for this regional department is quite high.
A typical day at work is working 8 hours, reviewing records, averaging 50+ a day is the company requirement. It is a quiet area. Other departments are often heard laughing and eating together, enjoying their coworkers.
I have learned a great deal about HCC coding, use of software such as 3M, Epic, OCW, e-star, e-tool Verisk/Mediconnect systems, through hands-on trial and error mostly.
The hardest part of this job is that there is no manual here for new hires. The guidelines are constantly changing within the department, often without notice for some coding scenarios. There was very little training when hired, which is a negative for people coming in that have little to no experience with HCC coding versus standard medical office coding. Again, this is not the case for entire MRA division, just this specific regional department.
The most enjoyable part of the job, for me, has been, being able to gain confidence in my ICD-9 and ICD-10 knowledge. Watching accuracy rise month to month is a very accomplishing feeling.
In conclusion, Humana, overall, is an amazing company to work for. I truly love what I do and have no complaints about the "actual job" and what is required of me on a daily basis. It, unfortunately, like every organization, has some bad apples in the bunch that ruins it for potentially life-long employees. I just happen to land under a bad tree.
Don't be discouraged from working for this company...just pick a different department to appy to if you are in my geographical area. – less