Direct Medicare sales Agent (Current Employee) – San Antonio, TX – December 8, 2015
A typical day goes for 8 hours. unless in the annual enrollment period. Great opportunities and challenges are everywhere. Management is friendly and co workers are supportive. Its good work if you can manage it. A good attitude and strong work ethic will take you far.
Customer Service Analyst (Former Employee) – Louisville, KY – December 7, 2015
I enjoyed working at Humana. I answered incoming calls assisting members and providers with benefit and claim inquiries. The environment was fast paced and pleasant. I enjoy helping others and look loved going to work.
Claims Adjuster (Current Employee) – Louisville, KY – December 6, 2015
A typical day consists of me Working any where from 60-100 claims in my region. I also have to complete travel and lodge requests no more than 48 hours after receiving them. I have learned what feels like every angle of the health care industry.
unpleasant workplace culture with inconsistent management
Work Content Specialist (Current Employee) – Louisville, KY – November 30, 2015
Management quality varies dependent upon the supervisor and the department. I have learned quite a significant amount of information regarding the healthcare industry with this company; however, there is little room for career advancement without the appropriate connections.
8 hours annual paid volunteer time, vacation accurals, tuition assistance
inconsistent management, high deductible health plans, poor workplace culture
Business Consultant (Former Employee) – Louisville, KY – November 30, 2015
Humana provides great benefits and competitive salaries, and promotes an inclusive culture. Internal educational opportunities for self-directed learners are vast, and the company encourages employees to further their education with tuition assistance programs.
Company is committed to mission and value proposition.
The job was fine. The dilemma that most employees and I alike felt that the skills that we were trained in deserved an increase in pay. Every time we were cross-trained the workload was heavier and the pay was the same. The bonus structure changed so many times in one year. As far as the rewarding side of working for them is the satisfaction of relieving stress and resolving issues for the member. I enjoyed my team and we were like family. Our team was the most popular in the building and everyone wanted to be a part of "Team No Excuses". Management was here and there. I learned a lot about insurance and medications and medical claims. Overall, the job was typical for a call center. You have have great customers who made your shift easier then there are the ones that you just want to yell at over the phone, but you can't. You have to keep it classy.
Paid Holidays (National), good coworkers, sometimes free lunch
Pay was not great, not able to move up unless you are a favorite
PROVIDER REPRESENTATIVE (Former Employee) – Chicago, IL – November 23, 2015
I enjoyed working for Humana. The diversity and management teams were helpful and great to work with. With the programs and working with providers, customers, members you were helping people live better and assisting them with their issues on a day to day basis. You always made some great connections and put a smile on not only their faces but your own.
BILLING AND ENROLLMENT SPECIALIST (Former Employee) – Louisville, KY – November 23, 2015
Employer has a high turn over rate. The company has a poor hiring system. Training was excellent while employer doesn't offer any guarantee any permanent position. Managers are team leads who may not be good team leaders.
Large Group and Ancillary Contracting Executive (Current Employee) – Cincinnati, OH – November 20, 2015
Good experience learning about contracting, provider relations and network management in my current position. Leaders care about managers they hire to ensure they are a good fit with for the team, as well as knowledgable and easy to work with.
Clinical Guidance Care Manager (Current Employee) – West Palm Beach, FL – November 12, 2015
Fast paced environment which requires close attention to detail. It's an environment where the employees stick together and help each other. The most enjoyable part of the job is dealing with my elder clients; helping to incorporate the most effective and appropriate plan of care helping them to properly age in place.