Great company that always gets employees involved either with improving day to day operations, or volunteering.
Pros: excellent company for getting employees involved
Cons: due to budget constraints, currently reducing workforce.
Humana has been an excellent company to work for. Training is always done to stay ahead of the many insurance changes. Dealing with member questions on a daily basis, trying to help them understand their medical benefits or spending account has allowed me to understand the importance of training, research and understanding since my information directly affects their lives. Hardest part of the job was receiving upset member phone calls which had nothing to do with my performance. Most enjoyable part of the job is the same reason, turning around their attitude and providing them with options.