Find companies:
Humana
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
854 reviews

Humana Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very concerned with employee health and education.
Cares Manager Supervisor / Coach (Former Employee), St. Petersburg, FLFebruary 4, 2015
Very concerned with employee health and education. Expect a heavy metric expectation. Management is concerned about associate 's professional growth.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A good Place to work
Customer Service Specialist (Current Employee), Tampa, FLFebruary 4, 2015
Pros: time off
Humana is a good place to work, but often times you get stuck in the position you started in with little chance for growth. But the company is growing. On a daily basis I make outbound calls to member to discuss their benefits and Health and Wellness resource.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Humana was a wonderful place to be an employee at any level.
Retired (Former Employee), Fort Lauderdale, FLFebruary 2, 2015
Great job teaching people of all ages, races, nationalities how to sell
successfully. Worked daily under a great deal of stress and tried not to pass it down to the salespeople. Helped them plan the work and then work the plan.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Difficult to advance/learn new skills within Company
Nurse Case Manager (Former Employee), Green Bay, WIJanuary 30, 2015
Pros: ability to be flexible for location and work schedule.
Cons: inability to advance or move laterally within company to increase skill sets.
My Work-From-Home position allowed me the flexibility to reside in other areas - which was a very big plus. Despite excelling in my role, it was very difficult to move within the Company to learn more skill sets - which became a source of frustration for me.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and great opportunities
Product Compliance Market Review Analyst (Former Employee), Louisville, KYJanuary 29, 2015
Great place to work, people and management are great. Learned many aspects of the company and enjoyed everyday there. Would of loved to retire from Humana but life happens and opportunities persist.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun place to work
clinical intake specialist (Former Employee), San Antonio, TXJanuary 28, 2015
Great place to work that promotes growth from within very helpful co-workers
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Busy work place with plenty of opportunities
Medicare Specialist (Former Employee), Louisville, KYJanuary 28, 2015
Great place to work with lots of opportunities for overtime and advancement! Fair compensation and amazing benefits program. Considerate management with reasonable expectations of employees. If only they had a gym on-site! Also, did not enjoy the traffic commuting downtown every day
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fortune 100 Company - Intense and competitive work place
Financial Reporting Consultant (Current Employee), Louisville, KYJanuary 26, 2015
Pros: quicky changing business structure in the company
Cons: constant change hampers positive changes to work processes.
Fast changing work processes with growing business structure and stragety. The typical day is packed with projects for new business structures and reporting, changing management and expectations.

The hardest part of the job is the constant change from week to week. The company is realining key business functions into new reporting structures.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company - Great People
CMS Processing Unit Specialist (Current Employee), Louisville, KYJanuary 26, 2015
Pros: great management, flexible schedule, excellent compensation
Cons: health insurance benefits aren't up to par.
Humana is a great place to work! The management has been very flexible with my continuing my education, even allowing me to become a Work-At-Home associate to ensure that I was able to pursue my dreams outside of the workplace.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor management and no leadership
Engagement Advisor Consumer Experience Consultant (Former Employee), Phoenix, AZJanuary 24, 2015
Pros: make your own meetings/responsible for your own work
Cons: poor leadership, impossible to get help, rude selfish employees working here.
Changed the job description on me after 2 weeks of being there. Boss was never in the office so never really had leadership/communication on expectations. Not a good environment to work in. People are not friendly in the office and out for their own benefit. Do not work well as a team but rather use you for things they don't want to do. Do not recommend.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Billing Representative
Billing Specialist Commercial/KMG/FIMMAS (Current Employee), Louisville, KYJanuary 22, 2015
Pros: incentive programs for employees
Cons: job security
Take member calls. I learned several computer programs while employed with Humana. Management was always available to staff. Co-workers always helpful. Hardest part of job was trying to get members to understand that there are regulations as to why we could not retro activate their insurance. Best part of my job was working with such a diverse group of co-workers.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Reluctant to improve
Director (Current Employee), Louisville, KYJanuary 21, 2015
Pros: supportive in healthy pursuits
Cons: very entrenched culture. everyone has worked here 20+ years.
The culture is so busy and reliant on OT that there never seems to be time to stop and improve. It's just always more steam, more steam.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Challenging Workplace with Misinformation on a regular basis
Customer Care Representative (Current Employee), Cary, NCJanuary 21, 2015
Pros: i have yet to figure that out.
Cons: breaks are too short, disorganization, no paid sick time, no personal time given, vacation time often denied under unfair circumstances.
Making sure the systems are working is probably the biggest challenge. I learned to be versatile in getting problems solved the best way possible. Management is up and down, because of the constant changes, based upon what is given to them. This leads to customer service woes, per not being able to fully assist the customers. The place has its character clashes, but if one is mentally centralized, he or she can get through the distractions. The hardest part of the job is paying attention, and focusing, per the numerous distractions on the production floor. The most enjoyable part of the job comes with the customer being assisted out of the crisis they are in, especially with the reassurance I am able to give them.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice company to work for.
Hyperion Implementation Consultant (Current Employee), Louisville, KYJanuary 20, 2015
Nice company to work for.Low on compensation but takes good care of employees.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Does humana hire middle aged, white men
production pharmacists (Former Employee), blakenbaker louisvilleJanuary 18, 2015
Worked as a contract pharmacist for about 3 months. The only individuals hired full time were minority females. Creating one injustice in order to get back at another just amounts to 2 injustices.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and intersting place to work.
Clinical Access Nurse. (Former Employee), Miramar, FLJanuary 14, 2015
My department reviewed difficult access cases in any state that Humana services. I worked with Clients from Illinois Wisconsin and Texas.I work with the medical directors to gain approval and decisions on special appeals. I also communicate with the managers of various area clinics to coordinate care for the clients using faxes and e- mails.
Co workers work as a team to get the job done.
Enjoyable- when a difficult case is resolved.
Excessive wait on the telephone.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice office environment
RightSource Customer Care Specialist (Current Employee), CincinnatiJanuary 14, 2015
A typical work day is answering inbound calls from Humana and Medicare members to assist in placing prescription mail orders.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent training, too much free time after end of Medicare Advantage enrollment.
Medicare Specialist (Former Employee), Phoenix, AZJanuary 14, 2015
Pros: good compensation during aep
Cons: supervisors handled their own units very different from each other, . they need a more uniform guideline of expectations, counseling, time off, etc.
It would be wise for them to find better programs to work with on the "off season". Many days after enrollment period ended, would only receive one or two calls a day. Could have continued uptraining such as getting Life license, or work more with dental and vision for the elderly. If not, provide volunteer hours for employees to work with the elderly at care centers, nursing homes, etc. to expose us to the people we worked with every day.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Working
Sr. Developer (Current Employee), Louisville, KYJanuary 13, 2015
Description:

It has a 3-tier database architecture consisting of company,client & users. Many products are available which clients from companies subscribe then users are created by clients after the products are enrolled from (ISF).Now the two products available are ORB(Oil Record Book) & Cadet Selection Test.Online Chat is also available for Clients & users. Company Specific Modules show the contents of their learning modules made available by particular company to their specified users. (D.L.P)Distance Learning Program contains e-learning contents for (ISF) company D.L.P users.

Roles and Responsibilities:

• Design, development/ Coding and testing in C#, ASP.NET.
• Requirements collection and validation with User.
• Developed stored procedures and database tables in T-SQL
• Maintenance and enhancement of the existing software.
• Implemented AJAX and Web 2.0 features for better user experience
• Helping other modules by way of providing technical support.
• Identifying the new areas to be explored.

Environment : C# 3.0, ASP.Net 3.5, AJAX, ADO.NET, VS 2005, Web Services, CSS, JAVASCRIPT, HTML.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor training and unrealistic expectations
Agent Support (Former Employee), louisville kyJanuary 12, 2015
Pros: starting pay
Cons: stressful and toxic enviroment
Was expected to explain entire Medicare program after only 3 weeks training. Constant micromanaging made it impossible to advance. Management only allowed favorites to move forward.

About Humana

Humana Inc. (Humana) is a full-service benefits solutions company, offering an array of health and supplemental benefit plans – Read more

Humana Salaries

Customer Service Representative
$30,000 per year
Enrollment Specialist
$31,000 per year
$14.56 per hour
Lawn Care Specialist
$33,500 per year
Customer Service Representative
$14.95 per hour