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Humana
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913 reviews

Humana Employee Reviews

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FUn environment
Clinical Innovations Specialist (Current Employee), phMarch 25, 2015
Pros: flexible with hours and vacation time
Cons: no room for growth
Ive learned to be patient when it comes to elderly medicare members and non elderly medicare members. They rely on good service due to lack of help from families or they dont have family...could be a very rewarding job
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Productive workplace.
Pharmacy Customer Service Representative (Current Employee), Irving, TXMarch 24, 2015
Typical day was to enroll members prescriptions. Register them with rightsource and if they wanted more information in regards to how the mail order pharmacy works, give members more information.
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Humana - RightSource
RightSource Rx Customer Care Specialist (Current Employee), Cincinnati, OHMarch 24, 2015
Pros: Decent starting pay and okay hours
Cons: Very poor healthcare plans for a healthcare company, poor management
The hours are good. The pay is fine. The guidelines on which you are judged by for your calls are constantly changing, sometimes without rhyme or reason. If you are unaware of the changes you will find yourself in trouble, even for small mistakes and omissions that don't affect customer service. The management seems unable to understand or, at least, be able to explain the changes that occur. Management is largely ineffective and is more concerned with appearances and pretenses than with what is actually happening within the department. Certain supervisors are given free reign to do as they please, with little to no repercussions for their actions. Recourse against these supervisors, to this point, has been futile, even to the call center's overall department head, which only netted an email sent to the location head alerting her to those that had "snitched".
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productive and fun
Rightsource Financial Specialist/Member Services (Current Employee), Glendale, AZMarch 23, 2015
it's a great pleace to work very casual and no managers ove r your neck all time, hardest part of the of the job is management . co workers are great an very friendly
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Good company with solid background
Strategy Consultant, Enterprise Consulting Group (Current Employee), Louisville, KYMarch 23, 2015
Strong corporate culture with opportunities for advancement within a few states or regional areas. Gaining more focus on consumers.
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great company and job
customer service representative (Former Employee), Tampa, FLMarch 23, 2015
Pros: pay benefits
Cons: management but still not bad
just needs over better management but other than that an overall great company to work for just real busy and never really any time you can take off even if you apply 6 months in advance.
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Productive and great place to work
Medicare Enrollment Specialist (Former Employee), Louisville, KYMarch 18, 2015
Great place to work. They seem like they really care for their employees. However, they do not really care about their limited term employees
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pharmacy
Clinical Pharmacist (Current Employee), Louisville, KYMarch 18, 2015
Humana Inc., Louisville, Kentucky Jun 2011-Present
Humana Clinical Pharmacy Review (HCPR)
Clinical Pharmacist
40 hours per week

• Develop and apply clinical protocols and decision-making to utilization management reviews.
• Provide clinical support and guidance to members and providers using compendia, literature and policies when performing prior authorization review.
• Collaborate with other pharmacy departments to implement revisions of policies as needed.
• Ensure that all task are completed with the appropriate turnaround time to ensure Medicare compliance
• Perform Medicare, Commercial and Specialty drug reviews
• Participate in clinical process improvement to ensure improvements in operational processes
• Work with other pharmacists and healthcare professionals in a team environment.
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productive and fun workplace
Sr.Java Developer (Current Employee), Louisville, KYMarch 18, 2015
The Client is Humana company where I was working on a application which is used to Process bills for wrong claims that are sent to
insurance companies. Search remittances and claims on various
parameters like first name, last name, DOB or first name, last name or SSN.
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Active workplace with Gym
Agent Support Specialist (Former Employee), Louisville, KYMarch 16, 2015
Pros: compensation
Cons: contract position
On a typical work day I answered between 20-60 calls per day assisting agents with their needs on assisting Humana's customers for Medicare/Medicaid healthcare plans.
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A Star Service
Limited Term Assignment (Former Employee), Louisville, KY.March 14, 2015
The company is very involved with the community, they take care of their employees and very sincere about the needs of their members.
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Fun place to work
Behavorial Health Welcome Calls (Former Employee), Irving, TXMarch 13, 2015
it's a great pleace to work very casual and no managers ove r your neck all time, hardest part of the of the job is getting the older patients to believe you are calling form Humana, co workers are great an very friendly, managers are always there to listen and always there to help.
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Precarious place to work (unless you're fond of killing patients)
Screening pharmacist (Former Employee), West Chester, OhioMarch 12, 2015
Pros: nice people, beautiful work environment, flexible hours
Cons: high prescriptions quotas (they don't call it that), excessive punishment for not meeting numbers, high risk to patient health
During the 3 years I worked there I saw the prescription load of pharmacist go from 22 an hour to 52 and hour. At that speed you can't check history, handle DURs, correct data entry errors made by technicians. In addition, of the prescriptions that are incomplete or unreadable, only 8% of your day's prescriptions can be sent to have the doctor called, leaving pharmacists to guess what the doctor is writing for. The when the patient receives the wrong drug, they make a major case out of it like you were supposed to stop what you were doing at the time and chase down that one prescriptions.

Well I didn't play the game, I worked for patient safety. Now I don't work there.

Screen 57 prescriptions an hour, no access to doctors to answer questions, not time to do a thorough DUR. Work here if you have great malpractice insurance because when they get sued and pay the claim, then Humana turns around and sues you to get their money back.
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wonderful place to work for
claims auditor (Former Employee), Louisville, KYMarch 12, 2015
loved working with supervisors as we as fellow associates learned quite a bit about claims processing while there. had very good training while there.
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Overall, good place to work for IT.
IT Operation Manager (Current Employee), Louisville, KYMarch 12, 2015
Typical of large companies, there is lack of ownership in many areas and issues. Overall, management was supportive of staff, and efforts were consistently made to improve work environments and encourage self development.
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Great Company
Process Consultant (Former Employee), Louisville KYMarch 9, 2015
Pros: Great people, team environment
Cons: health coverage HDHP
Company promotes health and well being. Most all leaders push for work life balance. A very collaborative environment which can be a drawback at times.
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Not the best place to work
G&A Specialist (Current Employee), Louisville, KYMarch 9, 2015
Pros: good relationships between employees
Cons: big company issues like time management
Come ready to work in a fast environment. Good benefits and cultural environment. Humana will continue to be one of the leaders in the healthcare Industry so the job security will always be there.
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Work experience at Humana
Repackaging Specialist (Current Employee), Tucson, AZMarch 8, 2015
Pros: easy schedule, overall easy work.
Cons: location from my home, no room for real advancement.
Our work day is pretty routine for the most part at Humana. We will work on a certain product that our managers have written on the board or a product that we were working on from the prior day or days.
It can be a pretty fast paced job and we are constantly on our feet.
It teaches you to work in a certain pattern to get the most out of everyone and keep everything constantly moving.
Our management is pretty nice and very easy to work with and their expectations are very easy to meet. They do not really treat you like just a number but like a person.
The hardest part of our job is being on your feet all day, as well as having to remember the certain amount of paper work that needs to be completed with each product we work on.
The most enjoyable part of our job is the people I work with and just the atmosphere. It is a very welcoming environment.
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Best period of my career
Technology Application Analyst (Former Employee), Louisville, KYMarch 8, 2015
I was lucky to get such opportunity. I really enjoyed working with Humana. I got to learn lot of business knowledge and technology.
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Mainframes professional with 7.4 years of experience in SLDC and Agile life cycles in development and production support
Analyst Programmer (Current Employee), Louisville, KYMarch 7, 2015
Working on the Business requirements with SME.
Drafting initial analysis and understanding document with all the queries
Preparing High and low level designs
Coordinating with the offshore team in various phases of the project
Participate in Coding and testing activities
Reviewing the deliverable before getting the sign offs from SME
Preparing and reviewing the SIT test cases
Handling Incidents, change order and problem tickets
Monitoring Daily batch cycles
Handling abends
Generating reports or data as per the Daily Business requirements
Automating frequent routines
Optimizing code
Preparing the daily/weekly/monthly reports

About Humana

Humana Inc. (Humana) is a full-service benefits solutions company, offering an array of health and supplemental benefit plans – Read more

Humana Salaries

Customer Service Representative
$30,000 per year
$14.50 per hour
Lawn Care Specialist
$34,000 per year
Enrollment Specialist
$31,000 per year
$14.56 per hour