Afraid to take risks or engage in creative problem solving
Server (Current Employee) – Louisville, KY – October 26, 2017
Unfortunately, it is a stuffy place, with lifers that want nothing more than to keep shoveling coal, instead of trying to innovate. The highest echelons of leadership make an unhealthy percentage more financially than the rest of management; making arbitrary decisions around bonuses, that leads to resentment and lack of productivity. So many decisions are arbitrary, and poorly communicated, that there is always a sense of an ax ready to fall. It's a shame that so much emphasis is put on the fake aspects of the company culture, while the reasons for employee dissatisfaction are ignored. Leadership is solely motivated by their own gain, and so the opportunity to truly, positively affect Member lives and the National discourse on healthcare is squandered by greed. I had high hopes that have sadly dimmed in this daily grind; the only real positive I can find right now is that my own Manager is a decent boss.