Care Coordinator (Current Employee) – Fairfax, VA – February 2, 2017
As Care Coordinator for HAH SNP program, I would provide telephonic case management services. Management showed disorganization and overall low morale. Pros: Great benefits, tuition reimbursement, and working from home.
Health Care Coordinator (Current Employee) – Saint Petersburg, FL – February 2, 2017
The Humana company is a great place to work with great people who make you feel supported and understood. Even though I worked telephonically with my members and virtually with my co-workers and supervisor, they made it fun and easy to communicate with use of phones, chat rooms, IM system and even face to face gatherings with each other.
knowledgeable supervisors, great positions, great pay, generous PTO allowance, and 6% 401 K match, they provide adoption assistance and family leave for the birth/adoption of child.
sitting at a desk for 8 hours, not being face to face daily with co-workers, changes in policy and procedures frequently
American Red Cross Volunteer (Former Employee) – Fort Polk, LA – February 2, 2017
Wonderful group of people to work with. Being a volunteer at BJACH was a constant learning experience. Staff would always strive to please the active duty member and their family members 100%. Very personable and manager/supervisors were top notch.
Cares Manager (Current Employee) – St Petersburg Beach, FL – January 27, 2017
This position allow nurses to practice education while learning to be self-driven and motivated. Most of all, it allows nurses to establish relationships with patients and Humana offers many opportunities for wellness.
Customer Care Service (Current Employee) – Tampa, FL – January 24, 2017
A typical day at Humana Insurnace company is really like learning somethng new every day. Its also gives you the opportunity to meet the members face to face and watch the expressions of anger and sadness turn to excitement. Management at Humana are fair but can sometimes be right to the point which can make them standoffish but they are just trying to get the job done the best they can. The hardest part of the job is not knowing what happens to the member once that call ends .
The most enjoyable part of my job is when i get to go out in the field and meet the members face to face. It gives me a better understanding and empathy for the member when I do have to take a call.