Pros: Great Managment, great co-workers
Cons: Better health insurance options for employees
At Humana you provide general information about health insurance products, value and rates to prospective customers over the telephone ,Use the appropriate interpersonal style and communication methods to gain acceptance of a product, service or idea from prospects, Humana encourages others to learn, keep closely attuned to the needs of customers and use this insight for the benefit of the client .I learned to assess clients needs and then build a comprehensive solution. use sales and relationship building skills as well as product expertise to guide the consumer in making an informed decision ,the quality assurance and compliance of humana was wonderfull they went out of the was to provide the best up to date Product Knowledge education CMS regulations,theymake sure agents are provided with great training . in the Miramar florida location .Hardest part was relocation out of state no call center in houston Tx . The florida Humana DMS was like family and help was always on hand .