Pros: good benefits
Cons: short breaks, vacation limitation req
A typical day, handling incoming calls from member and providers in regards to their dental insurance, as well as claims payments processing.
Incoming calls most of the day, a little part of day , follow up work.
Working from home, so flexible.
Not opportunity for advancement within the company
Enjoyed helping and educating members and help them through – more... their process and helping getting their payments happened.
hardest not having access to all the e proper systems and tolls in order to make one time call resolution as it was expected from management. – less