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Humana
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913 reviews

Humana Employee Reviews

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High volume
Medical Review Analyst (Former Employee), Phoenix, AZMarch 7, 2015
Overall I really enjoyed working for the health insurance company Humana. I started off working in the Humana office, traveling to various provider sights, and eventually transitioning to work at home. Management was always understanding, but the communication was difficult to interrupt from management. I made life long friends within the company. The best part was working from home normal business hours. The hardest part was the late night 12 hour days during deadlines.
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n/a
Customer Care Representative (Current Employee), killeen,txMarch 6, 2015
Everyone was very friendly, I learned a lot of skills on how too communicate with customers from working for the Humana campaign.
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horrible dysfunctional office
office manager (Former Employee), nycMarch 6, 2015
While humana is a great company to work for...its subsidiary senior bridge is a disaster and a horrible place to work. The staff is incompetent at best. There are no processes in place for employee who are not performing their duties. Being a manager at this toxic place is basically being a warden at s prison. The regional director is a bleeding heart social worker who wants to "change everyone'. You are expected to work 24/7 with a BlackBerry that needs to be on all the time. A dysfunctional group of people.
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Schedule can be unpredictable but income can be excellent
SENIOR INBOUND SALES REPRESTATIVE (Current Employee), Phoenix AZMarch 5, 2015
Pros: great co-workers, nice work enviroment, excellent 401k benefit
Cons: schedule can flex due to cms enrollment cycles
Your co-workers will become your life long friends. Humana has a knack for hiring associates that blend well together. There is no age discrimination and they do not hesitate to hire "senior workers".

My experience is in the Direct Marketing Services department; sales for Medicare and Health Care Reform plans. During enrollment periods expect to work a lot of overtime and do not plan to take any time off. Stress is high but commission is generous.

Humana has a great 401K benefit, most insurance plans include a high deductible, lots of employee extra programs if you choose to participate.

Overall: A great company to work for
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Overall Good Company
Rightsource Call Center (Current Employee), Cincinnati,OHMarch 2, 2015
Pros: great company, tons of room for growth
Cons: no sick time
Pros
Good people
Great Benefits
Good pay
Paid Time off/ Vacation
Tons of Opportunity to grow and develop if you bring the right skills to the table.
Awesome Retirement plan 401k

Cons
Work life balance can sometimes be difficult depending upon your department needs. ( Mandatory OT)
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Always striving for improvement
RN (Current Employee), Overland Park, KSMarch 1, 2015
Pros: flexibility
A typical day at work starts with a morning touch base meeting with management staff. We go through all the stats and any important updates and then take a few minutes to just visit with each other on a personal level. My co-workers are people that I have become good friends with. The hardest part of the job is having to coach staff. The most enjoyable part of the job is helping my staff to become successful.
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Great place to work
Clinical Innovations Project Analyst (Current Employee), Tampa, FLFebruary 28, 2015
Pros: providing members with the best possible resources
Cons: sometimes its hard to move into different areas of humana
I still currently at Humana it is a great place to work with the opportunity for advancement. I definitely would recommend people to work here and network with as many departments as possible.
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Wonderful Company
Initial Claims Specialist (Current Employee), LouisvilleFebruary 26, 2015
Pros: innovative
Cons: healthcare benefits
Humana is a very innovative company to work for. The only downside would be the benefits. Also it is hard to break away from certain job title once you are ready to further your career.
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Great people made a great work environment..
Work Content Specialist (Current Employee), Tampa, FLFebruary 25, 2015
Been with the company for over 6 years, in this time I was able to create longlasting relationship. I was able to excel within the company. I've been awarded for my hard work and dedication.A good place to work.
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Resuts oriented with Well-Being incorporated into each day
Frontline Leader - Enrollment Services (Former Employee), Louisville, KYFebruary 24, 2015
Pros: cafe' on-site, many work-at-home positions
Cons: so many different systems.
Humana is concerned not only with the Wellness/Well-Being of the consumers, but of the employees as well.

If the associates of any company is healthy, physically, mentally, spiritually, financially and feel secure in their lives then there is more productivity and less loss of unscheduled time off. This is a win/win for all involved.
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Great atmosphere
Group Medicare Enrollment Specialist (Former Employee), Louisville, KYFebruary 24, 2015
Pros: daily challenge
Cons: uncertainty and insability of positon
operated multiple computer programs at once
management was helpful and supportive
team members were always uplifting
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A typical workday for me
Customer Care Represenative (Current Employee), Tempe, AZFebruary 24, 2015
Pros: speaking with a large demographic of members
Cons: boiler room office atmosphere
A typical day at work consisted of incoming calls from members enrolled in the Medicare part D plan, or Medicare replacement plan. Responsible for the processing of member refill request, ensuring accurate demographic information was obtained from member, also ensuring to advised member of any open balances as well as the copay for the current orders placed.
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Great place to work .
Referral Coordinator (Former Employee), Lombard, ILFebruary 24, 2015
Pros: holidays and reqeusted time off was never a hassle.
Cons: organization relocating to plano tx.
Nothing negative to say. Good place to work. Team- members were very helpful. Needed a day off or time off it was never a hassle with advanced notice. Negative part is that we are losing our jobs.
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Good Place to wrok
SQL Server DBA (Current Employee), KYFebruary 19, 2015
Its a good place to work, Clients are very good co-operative. Work Culture is not balancing with personal life style. Good leaning experience, scope of learning is very good.
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Good Place to wrok
SQL Server DBA (Current Employee), KYFebruary 19, 2015
Its a good place to work, Clients are very good co-operative. Work Culture is not balancing with personal life style. Good leaning experience, scope of learning is very good.
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Great Place to work
Case Coordinator (Former Employee), Louisville, KYFebruary 18, 2015
Pros: employees
Cons: downtown
Great place to work. The atmosphere was wonderful. The benefits were great. Great people and I learned so much. The knowledge from the managers were off the charts.
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Stressful environment and lots of micro-managing
RightSource Customer Care Specialist (Current Employee), Las Colinas, TXFebruary 18, 2015
Pros: provide quailty member service
Cons: poor training classes
Micro-managing the staff started at the supervisor level and went up from there. A typical day at work would be to login to the system and pray that the system would stay online. Supervisors don't know how to properly communicate with the associates when a problem arises. Supervisors were not making themselves available when a member requested to speak with one of them. The hardest part of the jobs is as follows: consistent system issues, micro-managing, and poor communication.
The most enjoyable part of this job is providing quailty member service.
Most of the co-workers are frustrated, rude to the members, and unprofessional.
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great people
Direct Marketing Telesales (Current Employee), Tampa FLFebruary 18, 2015
The most enjoyable part of my job is education consumers regarding available options in their area. Once I meet the consumer needs based on their response it makes me feel very productive.
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Is very employee based
Medicare Enrollment LTE/VSP Specialist (Former Employee), Louisville, KYFebruary 18, 2015
The other employees and upper management are very caring for each other and provides the safe and caring work environment.
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Run from this company as fast as you can
RN Case Manager (Former Employee), Dallas TX functioning under Senior BridgeFebruary 18, 2015
Pros: excellant scheduler
Cons: too many to list
Poor management, poor compensation. Hostile work environment due to no understanding of what is involved in development of Oasis as related to time in and completion.
Incompetent DON who functions in name only.

About Humana

Humana Inc. (Humana) is a full-service benefits solutions company, offering an array of health and supplemental benefit plans – Read more

Humana Salaries

Customer Service Representative
$30,000 per year
$14.50 per hour
Lawn Care Specialist
$34,000 per year
Enrollment Specialist
$30,000 per year
$14.56 per hour