Direct management is good. The executive team is out of touch though.
With the merger taking place, there is a lot of unease in the company.
My typical day includes running and updating reports, being a part of conference calls, answering internal and external e-mails
I've learned a lot about the claims process. Including billing, coding, auditing, and contracts.
The hardest part is making your own process flows. There's not a lot of direction after you get past a certain point in the company.
The most enjoyable part of my job is the people. Humana does a good job hiring diverse smart people.
Decent pay considering I don't have a college degree, They stress living a healthy life, Work at home options
Bad insurance, Glass ceiling, No traveling