Panel /Frame Wrap (Pack) (Current Employee) – Sacramento, CA – December 20, 2017
Working at hunter Douglas has been a leveling experience for me as far as pay but I on the contrary I have not been compensated for my work performance in comparison with my co workers some managers show favoritism to other employees but I guess that’s how it is in some work places
Customer Service Representative (Former Employee) – Sacramento, CA – August 29, 2017
I'm sure if you are trained correctly, you can succeed. Unfortunately, that wasn't the case in many of the new hires scenario. There is so much to remember, the system used to look up info is not a good one, there are some who think because they hold an certain position, they can treat you bad. The managers were decent, I liked most, they were fair. I wouldn't have applied, and turned down as many offers as I did, trying to get this job, if I knew then, what I learned. The company is great. If they do something about the training and different ways of structure, this could be an amazing place for employees.
A lot of extras for employees, good company
Worst training imaginable, a lot to remember, pay not worth the work
Customer Support Representative (Former Employee) – Cumberland, MD – June 8, 2017
Very stressful and no room for advancement, even if qualified. Management has their favorites and makes accommodations for them and not for the people that deserve it. Management is very un-organized and is not an advocate for the employee.
Machinery Finishing Product (Former Employee) – West Sacramento, CA – May 15, 2017
While working at Hunter Douglas, I felt that everyone was very helpful and friendly. I worked in the finishing product side. The only thing about working there is that your hands will get really dried up.
Customer Service Manager (Former Employee) – Poway, CA – October 12, 2016
Learned a plethura of Skills at HDSW then company consolidated and began moving and reorganization. Managed CS for SW part of United States. Also helped with computer conversions and design of configuration.
Parker (Current Employee) – Cumberland, MD – June 9, 2016
The management is so pathetic you can work your butt off every day don't expect to get a review or a raise there Half the supervisors that work there unfortunately are alcoholics and are very uneducated would not recommend this job to anyone also you pay for benefits but when you need them they are very poor if there's anything else in Cumberland definitely do that before this job this is a very very poor job lot of labor nothing really good about it all also don't expect the other employees to help you out and believe me it's everyone for themselves there no one is really willing to help you out please do yourself a favor and STAY AWAY
Credit Supervisor (Current Employee) – W Sacramento, CA – April 5, 2016
I started Hunter Douglas as a customer service rep, I entered new orders and helped customers with questions re: installation of window coverings, product information and even some psychology here and there. I attended premiers which showcased new products to our dealers. I learned patience, and a great work ethic. When I moved into collections, I worked in not just collecting but helping dealers who might have gotten into a tough spot and needed a little help. My goal was not to send to immediate collection, but to help dealers to continue doing business so they grow, which most of the time paid off in the long run. Hardest part of the job is change and the most enjoyable is knowing that you made a dealer happy just by listening, understanding a situation they may be in financially and helping them succeed.