Customer care and administration management.
TRANSPLANT DATA COORDINATOR (Former Employee) – Flint, MI – May 1, 2014
I have performed functions dealing with supervision, overseeing programs, and developing work plans, project goals and objectives. I have been responsible for collecting data, and maintaining several data systems detailing services provided to the community. From the data collected, I have generated several quarterly and annually reports that were submitted to program funders. These reports were often used as Quality Assurance tools, which helped in monitoring programs and measuring along with determining opportunities for improvement. In addition, I have been responsible for conducting community needs assessments, and facilitated several client support groups that focus on social support and healthy lifestyle decisions
servicing others and the ability to assist and share.