Pros: first to look at movies, fun atmosphere, fun people, education on sex and fetishes, first hand knowledge on new products uniform is simple, great employee discounts
Cons: high school bs politics, no parking support, low pay, small chance to advance, revolving door, they don't listen to your suggestions
I worked here right after I got out of the Navy. I wanted something completely opposite of the Navy. Just a lot of fun. I did have a lot of fun too. The best thing is the employee discount and that you get to meet the "Talent" when they have signings. I liked that the uniforms were basic black bottoms and black shoes of your choice pretty much. When I first started black shorts were not allowed then all of a sudden a girl who was really attractive decided to wear shorts and she was able to wear them. They never really stuck to the rules. I liked Halloween cause you could wear your Adult Costumes, but selling the Adult Costumes were a pain in the butt. You get to rent out some of the videos if you ask ( Well I don't know if they still do that any more), but it helps you sell the videos to people who are looking for a particular type. I have to say the hardest people to sell to are couples that only want movies with 1 male and 1 female, no 3-sums, no funny business we carried very few of them.
My schedule was all sorts of topsy turvy because I was one of the rare sales associates that had a car, so they knew it was easier to have me do all over the place type hours. I also closed a lot since I had a car and I found myself driving a lot of my managers and coworkers home (which no one gave me gas money), so it was a surprise to me that they never promoted me to manager, but promoted coworkers that called out sick every other shift and called me in to cover them ( on my off day). I even sold a Glass toy over $1,000 and I still was not rewarded even though we were running a challenge – more... that who ever sold it would receive an awesome prize (and it was awesome), but I never received it and I hardly got a good job for doing it. I also ran the Café when they had it and one thing that I hated was watching the Managers make a Latte and not pay for it, or hook up their buddies and not pay for it. I would mention it and I would get blown off. I took it to the Store Manager and it got blown off.
Ladies, if you work here expect the male customers that come in to think that you are down for anything. They will hit on you, try and touch you, unwanted attention is part of the job, but don't think that you have to stand for it. Also drunk people. When you work closing shift you will be dealing with ALL the drunks. They will get annoying, they will get reckless, and often times they will be a little hostel towards you if they don't get what they want. When its closing time you will have drunks at the locked door promising to buy hundreds of dollars of merchandise to come in because they don't want to go home. you will have drunks using the restroom in the elevator because you don't have a public bathroom. During closing shift you tend to realize how dumb and annoying drunk people are.
Also stealing is a big thing at that store. They don't seem to hire enough staff for peek hours when (you are really busy). The people who steal know that so they come in on the peek hours. So when you are helping customers with merchandise they will use that moment to steel a DVD or rip a sensor out of a shirt . So when you were working hard to get that sale you are then blamed if something is stolen through that time. However if you look around the floor where are the managers? That's right down stairs (in the "Bat Cave"). Not to mention they want you to run and answer the phone in like 2 rings, so you are looking like a maniac running to the phone cause you don't want to get yelled at. You have to ask for people's bags when they come in which makes people feel uncomfortable and its starts unnecessary fights including people trying to get their money back for sale and clearance items when they were told at the time of sale that it is a FINAL SALE.
At the time the "In store politics" was, "If you don't listen to the same music as me, or do the same "recreational activities" as me ( you are not suppose to do that) then you are going to have a hard time". I saw more friends of friends of the managers or store managers get higher pay raises or promotions then myself. I was praised in a letter from Corporate about my professionalism and all I got was a 25 cent raise?! I worked there for 2 years and was making less then someone who just got there and happen to be buds with the managers.
Don't get me wrong I had SO MUCH FUN at this job, but the drama was not worth it. Also if you drive they don't provide assistance with parking and to pay $20 a day to park at a lot or $120 for a monthly pass to a parking structure isn't worth it if you get paid $8.00 or so an hour. After 2 years of working there I was earning $8.25.
I think one thing that they need in the manager department is that the managers need to have ever so many years experience in retail already and college as well as go through a management course cause often times they would just choose friends and you had to deal with power trips from people who have no respect for people who have been in the workforce longer than them or really know how important it is to be a manager. They made a girl a manager and she had no idea how to use a clothes hook, but worked at a retail store before ours ( she should know how to use one) I also think they need mandatory stick to their rules and policies. stop letting things squeak by. – less