Sales Associate; Lead Sales Associate (Current Employee) – West Hollywood, CA – November 13, 2015
Working here is always fun and the people are great. It is a very organized and well run company that is close knit and easy to communicate with all other employees. It is in a nice location and the customer base is more high-end and come in to really have an experience. Working here has allowed me to hone my customer service skills and made me a better thinker and leader. It allows you to learn how to react around people and really listen to them and their needs.
Discounts, always fun, great managers
Late hours, not a lot of pay, not a lot of advancement
Sales Associate (Current Employee) – Bakersfield, CA – August 22, 2016
My regular work day is pretty steady, management is great, they actually communicate with the staff, and work well with schedules,even thought we don't make commission the sales are really important, our numbers show who is improving in sales, and some that might need help. I enjoy my job, just wish it was more full time.
sales associate (Former Employee) – New Orleans, LA – January 20, 2016
I loved working for this company. Every day was exciting. I learned a lot about different companies and met people from all over the world. My coworkers were very friendly and fun. The job wasn't very hard for me at all. The most enjoyable part was giving great customer service and knowing my customers always left satisfied.
n/a (Former Employee) – Cincinnati, OH – January 5, 2016
Typical day at hustler, you have your creeps, you have those who are embarrassed to shop and then you have very few favorite customers who are open to shopping and discussing the content of the store. I learned that working here you have to be able to communicate effectively and no one here was good at that. I was trained for 2 to 3 weeks and then told i'm not doing my job correctly. Well when 4 people show you 4 different methods how can anyone do their job effectively here? Sales associate? Yes, part-time is better. Management sucks at communicating. I'd like to work as an associate before i'll work as a manager. Most enjoyable part of the job? Mmmm can't say I had one.
Fun place to work, no doubt about it. You get to play with adult toys all day long and learn too much about people you'll never see again. You have to learn about all the different types of lingerie and what looks good with what body frame, but that comes with trying to add on things to peoples purchases. Things get a little awkward, borderline creepy, when people just hang about in certain areas in or around the store but that just comes with selling adult movies. Then there the classic perverts that just want to hit on you with whatever intimate prop they can reach because you're conveniently located in a very suggestive workplace. The stories never get old though, and you always have opportunities to climb up the corporate ladder if you work hard enough.
Sales Associate (Former Employee) – Berkeley, MO – August 24, 2015
Starting off, the job is very laid back and comfortable. Management seems cool. Once staff gets comfortable, they tend to get lazy. Management also. Management picks favorites when it comes to promotions.
Sales Associate (Former Employee) – Tacoma Wa – April 28, 2014
Resetting the manequins on the floor, with new outfits. Sorting videos, making sure its in the right catergory. Organize the clothing section of the store. Run cash register, as well as dressing rooms. I learned alot about the adult film industry as well as the retail industry. My co-workers were all around the same age as me so it made for a fun environment with people who could related to you. Hardest part of the job was getting off at 3am. I enjoyed being able to have first pick of the new clothing line, also liked resetting the floor.
Sales Associate (Former Employee) – San Diego, CA – June 25, 2013
This is probably one of the worst places i've worked. The upper management is terrible, and some stuck up. Not very friendly - neither we're my coworkers. A day of work for me was: going in, and being told every five minutes to "help a customer", and "why don't you check how they're doing". Very repetitive, and don't really give you the chance to excel on your own. Don't work here...save yourself the time. Plus you'll be spending more money on parking Downtown than you'll make!!!
Assistant Store Manager (Former Employee) – San Diego, CA – June 18, 2013
A typical day for me at work would include me zoning in with management, checking emails from corporate and getting myself on the sales floor to promote sales. I enjoy working along side my team and encouraging others. I've learned that customer service is used in every type of business and that it's important to treat each customer as their own individual with their own special needs. The hardest part of my job would include poor upper management. I felt at times I had more of a workload than others.
Inventory Control Supervisor (Former Employee) – West Hollywood, CA – September 12, 2014
Responsible for making sure all shipments are received and processed into the inventory database, delegating tasks to employees. Placed orders with vendors, communicated with management about sales and inventory. Worked with buyers for new products and ways to improve sales. Overall was a great job, great product and fun coworkers.
Customer Service Representative (Former Employee) – tacoma wa – July 16, 2014
long days full of exciting customers. learned about a lot of products I never knew and always new ones coming in! co workers were cool and fun,( you have to be to work here) hardest part was working sometimes till 2 am, but on this shift you would meet different people who were fun.
Growing company with a unique atmosphere and exciting staff
Full Time Assistant Store Manager (Current Employee) – Berkeley, MO 63134 – December 21, 2011
Company is expanding quickly and still growing all together. Each store is completely unique and individual staff has opportunity to have opinions heard and items ordered for that location. Every member of staff I have worked with in this company has been completely individual and overall thrilled to be working for Hustler Hollywood. There is a constant inquiry for positions open in the company from the general public.
this is a job you get excited to go to, staff and customers and extremely friendly, knowledge about products is extensive, there is almost always room for advancement, and head of company is involved with each store
odd work hours, pay is less than expected, insurance is not good, company is constantly changing policies, and there is a constant turnover rate
Co-Store Manager (Former Employee) – West Hollywood, CA – July 25, 2013
• Handled all opening and closing operations by following store procedures which included closing and opening employee’s shifts, completing banking, processing cash deposits and restocking inventory. • Responsible for the hiring, training and management of new staff members which included interviewing potential employees, providing required entry paperwork and explaining all company policies and procedures. • Effectively supervised a multi-talented team of 30 employees by delegating numerous projects for employees’ shifts, encouraging reaching sales goals and giving excellent customer service. • Was instrumental in coordinating weekly staff meetings and scheduling employee shifts. • Actively participated in weekly Manager Meeting presenting ideas to help improve sells and gave suggestions on how to increase customer satisfaction. • Monitored security system to maintain internal/ external security preventing theft resulting in minimal loss prevention. • Sought out potential new products to be sold in-store to increase sales
Assistant Store Manager (Former Employee) – Las Vegas, NV – January 15, 2013
Please don't be deceived by the name and history of this company. It is without a doubt the most hypocritical, racist and sexist company I've worked for. The store manager doesn't seem to grasp the difference in personal and professional. Every decision he makes is completely personal. If he likes you you get all the praise in the world even if you've done nothing. If he dislikes you all you get are snide remarks and rude looks. Of course this is only when he decides to come out of his office. He spends most of his time smoking cigarettes, texting and gossiping with his favorite members of staff. The hours suck, the pay is terrible and they don't have any appreciation for the staff members that actually show up for work. Corporate is unreliable and aren't interested in resolving problems that are reported. They will avoid you as much as they can! You have to press the issue by constantly calling or sending e-mails otherwise they will forget all about you.
met some great people both customers and staff.
store manager, slow and high turnover rate due to unhappy employees.
Store Manager (Former Employee) – New Orleans, La – August 27, 2014
This company will not provide quality training for a new store manager. A total of 4 days is not enough of training when taking over a high volume store. There is no on the floor training and you are not equipped to even open or close the store after training. Depending on your existing staff to train you is sad to say the least. Poor company, no one is on the same page with communication. I have over 15 years of retail experience and have been thrown in many situations in which I have been successful in. The harassment during my training was unprofessional to say the least. The manager in that store is a glorified sales associate who played with the dancers at the club next store the entire time. If he wasn't doing that he was demeaning to his staff, took smoke breaks every 15 minutes, or was having inappropriate conversations. Upon my resignation I made HR aware of what had happened during my training. The manager that trained me is not a good first impression of the company and I almost resigned during the training process. Good luck if you choose to work for this unethical company.
I was a Sales Associate and Assistant Cafe Manager (Former Employee) – Downtown San Diego, CA – October 7, 2013
I worked here right after I got out of the Navy. I wanted something completely opposite of the Navy. Just a lot of fun. I did have a lot of fun too. The best thing is the employee discount and that you get to meet the "Talent" when they have signings. I liked that the uniforms were basic black bottoms and black shoes of your choice pretty much. When I first started black shorts were not allowed then all of a sudden a girl who was really attractive decided to wear shorts and she was able to wear them. They never really stuck to the rules. I liked Halloween cause you could wear your Adult Costumes, but selling the Adult Costumes were a pain in the butt. You get to rent out some of the videos if you ask ( Well I don't know if they still do that any more), but it helps you sell the videos to people who are looking for a particular type. I have to say the hardest people to sell to are couples that only want movies with 1 male and 1 female, no 3-sums, no funny business we carried very few of them.
My schedule was all sorts of topsy turvy because I was one of the rare sales associates that had a car, so they knew it was easier to have me do all over the place type hours. I also closed a lot since I had a car and I found myself driving a lot of my managers and coworkers home (which no one gave me gas money), so it was a surprise to me that they never promoted me to manager, but promoted coworkers that called out sick every other shift and called me in to cover them ( on my off day). I even sold a Glass toy over $1,000 and I still was not rewarded even though we were running a challengemore... that who ever sold it would receive an awesome prize (and it was awesome), but I never received it and I hardly got a good job for doing it. I also ran the Café when they had it and one thing that I hated was watching the Managers make a Latte and not pay for it, or hook up their buddies and not pay for it. I would mention it and I would get blown off. I took it to the Store Manager and it got blown off.
Ladies, if you work here expect the male customers that come in to think that you are down for anything. They will hit on you, try and touch you, unwanted attention is part of the job, but don't think that you have to stand for it. Also drunk people. When you work closing shift you will be dealing with ALL the drunks. They will get annoying, they will get reckless, and often times they will be a little hostel towards you if they don't get what they want. When its closing time you will have drunks at the locked door promising to buy hundreds of dollars of merchandise to come in because they don't want to go home. you will have drunks using the restroom in the elevator because you don't have a public bathroom. During closing shift you tend to realize how dumb and annoying drunk people are.
Also stealing is a big thing at that store. They don't seem to hire enough staff for peek hours when (you are really busy). The people who steal know that so they come in on the peek hours. So when you are helping customers with merchandise they will use that moment to steel a DVD or rip a sensor out of a shirt . So when you were working hard to get that sale you are then blamed if something is stolen through that time. However if you look around the floor where are the managers? That's right down stairs (in the "Bat Cave"). Not to mention they want you to run and answer the phone in like 2 rings, so you are looking like a maniac running to the phone cause you don't want to get yelled at. You have to ask for people's bags when they come in which makes people feel uncomfortable and its starts unnecessary fights including people trying to get their money back for sale and clearance items when they were told at the time of sale that it is a FINAL SALE.
At the time the "In store politics" was, "If you don't listen to the same music as me, or do the same "recreational activities" as me ( you are not suppose to do that) then you are going to have a hard time". I saw more friends of friends of the managers or store managers get higher pay raises or promotions then myself. I was praised in a letter from Corporate about my professionalism and all I got was a 25 cent raise?! I worked there for 2 years and was making less then someone who just got there and happen to be buds with the managers.
Don't get me wrong I had SO MUCH FUN at this job, but the drama was not worth it. Also if you drive they don't provide assistance with parking and to pay $20 a day to park at a lot or $120 for a monthly pass to a parking structure isn't worth it if you get paid $8.00 or so an hour. After 2 years of working there I was earning $8.25.
I think one thing that they need in the manager department is that the managers need to have ever so many years experience in retail already and college as well as go through a management course cause often times they would just choose friends and you had to deal with power trips from people who have no respect for people who have been in the workforce longer than them or really know how important it is to be a manager. They made a girl a manager and she had no idea how to use a clothes hook, but worked at a retail store before ours ( she should know how to use one) I also think they need mandatory stick to their rules and policies. stop letting things squeak by.less
first to look at movies, fun atmosphere, fun people, education on sex and fetishes, first hand knowledge on new products uniform is simple, great employee discounts
high school bs politics, no parking support, low pay, small chance to advance, revolving door, they don't listen to your suggestions