Pros: ability to relocate, career growth and development, vacation time, free hotel nights
Cons: union agreements, corporate politics, upper management
The Hyatt Hotel Corporation has provided me with many opportunities to advance my career in the hospitality industry.
I started as a Corporate Management Trainee in early 2011. In this position, I learned every aspect of each department within a 500 room hotel. By gaining an understanding of every area, I feel that I am able to understand and empathize
– more... with guests and associates in difficult situations as well as celebrate their successes.
I was quickly promoted to an Assistant Food & Beverage manager with a concentration in the outlets. I managed the 3-meal restaurant, room service, and the bar/lounge. As with other smaller properties, I was also able to assist in C.S. floor, stewarding, culinary, and banquets during peak business needs. Most importantly, working at a medium-sized property, my associates and managers felt like family.
I was promoted to the Assistant Bar Manager and relocated completely. Now working at a large convention hotel with over 2,000 rooms, I was challenged with extreme demand from transient as well as group business in a late-night bar atmosphere. This position was grueling as we would see upwards of 300 guests at a time. I managed 25 associates including servers, bartenders, and bar porters. These associates are represented by a local union organization which posed new challenges. One of the most difficult parts of the job was scheduling and understanding my basic rights as a manager. I really enjoyed listening to their stories, as most of them have been working at this hotel for over 25 years. They are professionals at what they do and really helped me to learn the hotel and the bar very quickly.
I was soon promoted to the Assistant Banquet Manager and am now responsible for managing around 150 associates in 228,000 square feet of meeting space. We provide food and beverage service for meetings and conventions of all sizes. I enjoy Banquets the most out of the 4 positions I have had with the company. I enjoy meeting with clients and facilitating multiple functions at the same time. A few of my biggest strengths are organization and the ability to multi-task. The associates in this department are also represented by the local union which is even more difficult to grasp than the contract with the bar staff. Scheduling is time consuming, but I really enjoy the work.
Hyatt has been a great company to work for including the corporate vision, benefits, and opportunity for growth. – less
NotaHyatt – June 10, 2013
Hyatt is a great company to work with. Employee incentives, Lunches, uniform laundering, 401K, great health benefit packaging, and F&B infrustructuring. This company managing this Hyatt although a great company in its own right with realestate. Their F&B structure is behind the 8 ball as well as their human resource structuring is very grey. Managing with in this system is not worth the pay and heartache. Major changes need to be made in their upper F&B Department to bring them up to speed with hotel/resort management.