Bartender (Current Employee), Alexandria, VA – December 18, 2013
Pros: flexible schedule, great managers and co-workers.
Cons: no place to grow between the company.
My typical day at work is to serve and help people with all their needs. I try to make them feel like home even thought they are far away from it. One thing i could say i learned the most is "customer service". The better my customer service is, the most people i get to come back and do business with my and the company. The management is great. They – more... help us in every way possible, they listen to us and try to do everything in their power to make us do our job better. My co-workers are the best. We have been together for over six years. We help each other in every way possible and work always as a team. The hardest part of this job i could say is the schedule, because i start my day early in the afternoon and finish it very late in the morning, but still is fun. The best part of my job is definitely that i am able to meet everyday new people from different parts of the world and i can learn through them different cultures and different personalities, and show give them the greatest customer service in order to make them feel comfortable and happy to stay with us. – less
Challenging expierence that teaches one the culture of different gorups of people.
Guest Service Representative (Current Employee), Chicago, IL – August 31, 2014
Pros: learning different cultures and atending elegant events
Cons: lack of training
A day at the Hyatt Place is always a busy one. Here We do everything from making reservations to reserving a taxi. The most exciting part of the job is meeting people from all over the world. Since the layout of hotels are improving, I learned how to be flexible in completing everyday work tasks. With the help of our lovely management team, I learned – more... how to operate different systems such as Reserve, P.O.S, and Opera. The most difficult part of the job was learning to be patient and understanding that everyone is unique. – less
Office Coordinator (Current Employee), Sacramento, CA – August 28, 2014
When I open at work my duties include data input and email communication in a timely manner. I have learned patience and phone etiquette skills that have made me excel as an employee here. My co-workers are very kind in which some of them have been here for as long as 20 years. There are no hard parts included in this job because i have become so experienced – more... in my routine i can fulfill each assignment better than before. The most enjoyable part is the contest we have in the hub and the discounted rooms at Hyatts all over the world. – less
Very busy work environment, can't be afraid to get your hands dirty.
Assistant General Manager (Current Employee), Schaumburg, IL – August 24, 2014
Typical day of the AGM would usually consist of 10 to 12 hour days. Time management is extremely important in an environment where you do front office duties, pour drinks at the bar, check people in, drive guests in the complimentary shuttle, make lattes and cappucinos from our Starbucks machine, take orders for food as well as prepare those items in – more... the kitchen. After the front office gets situated and no longer needs assistance, I can get to my back office duties such as AP, AR, deposits, answering emails, and scheduling. The most enjoyable part of the job is also the hardest. As stated previously, time management is very important. It's the hardest, and yet most satisfying part of the job when you conquer your day. – less
Housekeeper/Housekeeping (Former Employee), Jacksonville, FL – August 21, 2014
Meeting a lot of great people, learned to be the best you can be, working customer service,Management was very stern,they were always ontop ,when you needed them.working with co-workers was fun. you learned about helping each other as a team. when you think you have eveyrthing ,...you needed to learn, your always learning more.there was never anything – more... hard about a job. you always can make it easy for yourself. the most enjoyable part about my job, was seeing the customers smilen everyday, and all of us workers working as a team.getting the job done. – less
Great work environment that gives exposure to all areas of the hotel
Front Desk Manager (Current Employee), Princeton, NJ – August 14, 2014
I've continue to enjoy my position that has served as a great introduction and transition to hotel management from retail management. On a daily basis, I serve as the manager on duty for the second shift of the day, interacting with guests in various areas of the hotel, ensuring that their stay is seamless and to their satisfaction. Coaching the team – more... on their overall and individual performances is always an ongoing focus that I oversee. Hiring and recruiting top talent is a focus that I also oversee and work closely with the other key players in the hotel to ensure we are adding great additions to our winning team. – less
Gallery Host (Current Employee), Fort Wayne, IN – August 14, 2014
Pros: fast paced, never a dull moment, 401k and health insurance
Cons: lots of hours, no breaks, working alone
A typical day includes checking guests in and out of the hotel, settling payments with guest folios, and resolving guest issues. As a gallery host, we also serve drinks at the bar and we make food from the gallery menu. The hardest part of the job is sometimes you work alone and it can be a little overwhelming when the phone is ringing, there's guests – more... to check in, and guests are also sitting at the bar wanting to order food or drinks. The most enjoyable part of the job is meeting new and interesting people every day. We also form close bonds and friendships with the guests who stay every week. – less
PBX Operator/Reservations (Current Employee), Dallas, TX – August 12, 2014
Pros: free lunches
Cons: work hours and low pay
Responsibilities: Answer incoming telephone calls to the hotel efficiently and courteously. Direct phone calls and messages to appropriate personnel or guest. Assist all guests and employees. Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel. Recording – more... and making Wake up calls. Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio. – less
Can be a great place to work if has good management
Assistant Front Office Manager (Current Employee), San Antonio, TX – August 8, 2014
Working always on the evening shift has taken a toll on my family. Hyatt is a great place but it takes a while to get to the morning shift. Some of the management here is not well played out. Some I have noticed does not hold themselves accountable when something that they did was wrong. The most enjoyable part about working at Hyatt is the associates.