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5,697 reviews

IBM United States Employee Reviews

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Was a great company
Senior Managing Consultant (Former Employee), Chicago, ILApril 26, 2015
Pros: Large global company with oppportunity to grow
Cons: Staff are just numbers
I worked for IBM for 16 years. Was a great company for most of those years. Toward the end we the employees became numbers. No longer a great company to work for as a consultant.
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Lots of potential but still a lot of organization needed
Software Product Designer (Current Employee), Austin, TXApril 24, 2015
Pros: Great people, can leave at 5
Cons: Lack of direction
Great work-life balance, but unfortunately there is little to no leadership and structure. Will be a great job in a few years, but right now, they just aren't quite ready for change.
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Superior training, very professional environment.
Account Customer Engineer (Former Employee), Orlando, FLApril 24, 2015
Pros: Superior training.
Cons: Overwork their employees.
Great place to work if you are in a profitable arena. Culture becomes hostile in a heartbeat when profit pressure increases. Overwork their employees.
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Excellent Company
Practice Leader, Senior Managing Consultant (Former Employee), RemoteApril 24, 2015
Pros: Everything
Cons: None
Best company for which to work. Benefits and compensation are the best. IBM is well respected. I loved my co-workers. Excellent opportunities for women. Perfect work/life balance. I would love to work at IBM again.
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SUPER PLACE TO WORK
Manager (Former Employee), Hopewell Junction, NYApril 24, 2015
MEETING WITH MY CO- MANAGERS THEN MEETING WITH MY TECHS,CHECKING THE DAILEY SHEDULES AND DO MY WALK THRU TO SAY HELLO TO MY EMPLOYEES ALSO TO ASK THEM IF THERE IS ANYTHING I COULD DO TO MAKE THEIR ASSIGNMENTS BETTER OR JUST TO SEE HOW THEY ARE DOING.SOMETIME SCHEDULES ARE HARD TOMEET BUT WE DID 85% OF THE TIME AND THE GOOD PART IS MAKING THOSE SCHEDULES AND REWARDING THE EMPLOYEES WHEN APPROPRIATE.
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Productive work environment and flexible schedule
Software Consultant (Former Employee), Austin, TXApril 24, 2015
Enjoyed working with a friendly team and got to work with latest software. When team grew larger offshore and diminished in size in Austin it became challenging. Flexible work environment but missed the face-time when working from home.
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Production was fun and valuable client research
Production Manager (Former Employee), Atlanta, GAApril 24, 2015
Pros: Travel, Promotes Entrepreneur Work Environment
Cons: immediate Management not very supportive.
Looked forward to engaging other departments (technical writers, developers, and graphics team) to provide user-friendly products for our IBM Small Business clients. I was given the honor to learn how the entire product development process works from an idea to design, to creation, manufacturing, storage, shelf stock criteria and final release for sale. As in any business where there is a political structure, it becomes a challenge to get your job done unless one understands how to work the system. This becomes the hardest part of the job. Seeing the final results and customer satisfaction was my most enjoyable part of the job.
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Good place to start career but no opportunity to specialize in an area
Senior Interactive Experience Consultant (Current Employee), New York, NYApril 24, 2015
Compensation is high for more junior consultants but management and culture is lacking. Typical 80% travel. Management is more worried about your utilization and making sure you're billing a client rather than focusing on what your career goals are.
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Good Experience
AIX/UNIX Administrator (Former Employee), Chicago, ILApril 23, 2015
Its been awesome working in this company . friendly environment,great management,Friendly Co-workers.nice working hours.
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Customer Engineer / System Services Representative
Customer Engineer / System Services Representative (Former Employee), West Chester, PAApril 23, 2015
Duties include troubleshooting hardware and software, system, printer, and monitor repairs, network trouble shooting. Hardware and Software help for customers. Other duties include customer relations, shipping and receiving
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It a fun place to work at
Staff Engineer, System Test (Former Employee), Santa Clara, CAApril 22, 2015
Pros: Technology and training
Cons: Management did not execute well on the roadmap
Leading technology at the time (Voicemail and Digital PBX). Superb training programs. Good vacation packages. Good healthcare plan.
Management showed good leadership.
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Nice company but feels quite old and unhip
Software Engineer (Former Employee), Cambridge, MAApril 21, 2015
Pros: Hands off approach by the managers
Cons: No free coffee
The company is solid and it will continue flowering for many years, but, since it is so old, it is falling out of times. Many of projects are using obsolete technology. There is no push to adopt something more hip such as Python.
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Great place to make a living while your there.
Parts Distribution Operator / Production Operator (Former Employee), Austin, TXApril 21, 2015
Pros: Great job if you can get it.
Cons: No future at IBM, the market dictates your life.
This is the old Manufacturing Line where the Domain Shopping Mall is now. There were things I loved about the place, however it was short lived. We all made good money, you could work all you wanted. It doesn't matter because it's all gone now.
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Flexible work environment
Firmware Test Engineer (Former Employee), Research Triangle Park, NCApril 20, 2015
It was easy to set up project deadlines and work with project leads and managers towards finishing project in the timeline and with the quality required
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Excellent company to work with always.
SAP SD - OTC Consultant (Current Employee), Houston, TXApril 20, 2015
Employee friendly company.
 Resolving SD,tsw related tickets within given SLA. The release is on Rhine daily Cabs and for Iberia, ANZ it is through the Monthly Bundles. Some of the issues were subsequent documents not getting generated.
 Issue based interaction with Users and fix the trouble when it comes up.
 Configuring Order types including standard sales, cash sales, rush order, invoice correction request and consignment sales for Key accounts
 Configuration for Air BP process and Interface testing with Batch job set up procedures.
 Priority based Sales Contract Selection in Delivery confirmation process.
 Configuration of item proposals, consignment sales and credit memos.
 Configuration of Free goods determination.
 Inter and Intra company set up testing for additional plants – Change management.
 This included MM setting.
 Configuration task on a CR for Third party scenarios for add on BP customers with Back to Back process.
 Good knowledge in maintaining key data as Bulk shipment types, mode of transport, vehicle numbers etc. specific to TSW relevant documents.
 In-depth knowledge in creating nominations and actualization of loading and discharge tickets.
 Created new material master data and value mapping for is oil.
 Worked on interface issue related to QCI and on interface between SAP R/3 to third party system through XI.
 Co-ordinate with technical team and identifying the ABAP/4 developments required and translating them into functional specifications.
 Batch job monitoring and rescheduling in case of failures.
 Handling the service request for Connection points, Routes & Custom table maintenance requirements
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Technical Support personnel
Software Engineer/Tech Support (Former Employee), Rochester, MNApril 20, 2015
A typical day started with logging into the system and checking any open tickets in your queue to see if there were any outstanding items needing my immediate attention. If there were not any, I would make myself available to receive incoming phone calls. Working in technical support, I learned how to provide professional customer support to people of different backgrounds. Some of the people who called in for support were not the IT specialists which required dealing with them differently. Management was very hands on and my co-workers were always available to assist with any calls that required additional attention. Everyone on the team supported each other. The hardest part of the job was dealing with clients who did not want to hear that the support they expected required signing a different contract. The most enjoyable part of the job was working as a team to provide the best tech support possible.
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Political, Unorganized and Shriveling from Divestitures into an Abyss of Rotational Apathy... Caution
Technical Solutions Manager (Former Employee), Research Triangle Park, NCApril 20, 2015
Pros: Possibly the brand name for now.
Cons: Please read the above.
Divestiture of divisions and products with a rotational management team to avoid ownership of issues.

Plus note that ibm subcontracts its HR, Payroll and many other benefit related tasks which will result in a black hole for resolution if there are any mistakes made by those firms... Example, it took 5 months to resolve my paycheck to the proper amount and my pay grade is still wrong via 1.5 years of their #800 numbers process with altering management to avoid ownership as the process simply restarts again and again and again. If you point any of this out per being broken, no matter the legality consider yourself done.

Being recruited back to ibm was the worst thing to happen to me as I left a great position and company for job that never existed nor the original management team within two weeks of the announced sell-off. The sell-off is blanketed with a five year commitment to ibm employees but the reality is your employment is at will. I've seen our head count drop by over 80% within a year.

Yet, none of that matters as its ibm... Beware and dig in to the remaining politics prior to accepting an offer per those people might not be there nor the product hence the job which you thought you were leaving a good opportunity to pursue.
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A good place to work
Desktop Service Representative, AT&T Account (Former Employee), Southfield, MIApril 18, 2015
Pros: Co-workers, benefits
Cons: Work load, SLA's
Able to learn to use different types of programs to assist in the jobs that were performed. There was plenty of training offered by the company for whatever you wanted to learn. A normal workday was to come in and go through emails and work orders that came in after you had left for the previous day. Contact the clients and schedule the time with them to work on their issues. Make sure that all clients were contacted and scheduled from work orders received. Complete you work that was scheduled for that day before you left at end of day. The people you work with are good about assisting you when you get in a bind and don't have a resolution to a problem that you have. The hardest part of the job was to have enough time in the day to get all the work done from all the work orders received and completed within the SLA's.
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Busy Schedule and Good People
Consultant (Former Employee), Los Angeles, CAApril 17, 2015
Good for those who enjoy travel, helping clients out of difficult situations with changing priorities. Overall performance evaluations are often subjective. Not easy to find good projects. Lotus Notes was a big drawback. Job perks are getting less every year.
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Very Productive Work Enviorment
Logistics Asset Manager (Current Employee), Richmond, VAApril 17, 2015
Job Is very busy and everyday there is something new to accomplish. the management Is fun to work with. What I do like most about this job is the problem solving. You have to think clearly before making the right decision.

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About IBM

International Business Machines Corporation (IBM), is an information technology (IT) company. s major operations include Global – Read more

IBM Salaries

Project Manager
$90,000 per year
Software Engineer
$85,000 per year
Team Leader
$72,000 per year
Customer Service Representative
$42,000 per year
Managing Consultant
$139,000 per year