Data Specialist (Former Employee) – IN – February 17, 2017
IBM is such a company which gives everyone the opportunity to earn. Having worked for IBM for two years, I have gained considerable understanding of the working of the IT industry and have also technical skills.
Working for Seterus which is a company within IBM that handles fannie mae loans with my position i had to bring delinquent accounts current and handle information as far as escrow accounts and so forth. The training was okay but really learned more when i got on the floor and spoke with customers and actually went through the accounts with them. The working environment was okay i just didnt like the moral standers of the company but i do now understand that it was due to trying to keep there account all current.
Excellent company to work for however I had a hard time balancing job work/life balance
Assoc Sfw Developer, Senior Associate Developer (Former Employee) – Research Triangle Park, NC – February 16, 2017
Read software specifications, attend meetings with fellow developers of same functions to make sure we were all on track. Attend meetings with other developers from other functions to make sure we were on track. Unit, Function, System testing. Roll out product. Process change requests.
Project Manager (Former Employee) – Dubuque, IA – February 16, 2017
Would analyze a customers request. Set up a job team. Set up the estimated time for tasks required. Put together a plan. Review the plan and expectations with the customer. Get approval from the customer to start work. Review progress on tasks with the team. Weekly meet with customer to update progress made. (Note - if anything noteworthy was going wrong with the plan, meet with customer immediately.) Send out written progress reports to management and customers.
Network Lab Support (Former Employee) – Beaverton, OR – February 15, 2017
I learned Redhat Linux.Culture was good.The job was enjoyable. The most enjoyable was I worked independent. The hardest part of the job was supporting individuals from other countries due to different time zones.
Receive Call/Call Handle (Dispatch) (Former Employee) – Boulder, CO – February 15, 2017
It was always busy, never a dull moment. This was my first call center job. I learned how to manage calls and dispatch techs Management was always positive Taking calls from international customers, sometimes a language barrier I liked being busy
I worked remote for over a decade, working long hours and strange hours, managing world wide teams. I loved it. Times are changing. Most US employees are being asked to move to centralized locations in 6 cities in the US. Location is more important than skill set or experience. Great talent is being lost.. but it is an opportunity for others. I see both sides.. it is just a different company than it was.
Customer Support Representative (Former Employee) – Oakbrook, IL – February 13, 2017
IBM was overall a good place to work but there was not much opportunity for advancement. The managers were above-average and they offered quite a few small perks that helped to encourage us to meet our monthly goals.