Pros: Having all the tools required and having management support to do your job
Cons: Not having enough time in the day to get it all done
A typical day was coming in the office in the morning and listening to voicemail messages and reading emails. Afterwards, I would return calls and respond to email. This however could be interrupted with urgent requests coming in and this is when you have to make adjustments and handle the urgent ones. It's a very fast paced environment where adapt to change and making adjustments is a must. The biggest part of my job was putting together the perfect solution for the client's needs. To a customer, price is really important but I had to educate them on a total solution. I had to review the client's inventory and make sure there's no coverage gaps so they would get the support they were intended on getting. At times, you must get creative to meet the customer somewhere near their price point. I had to be able to explain to the customer exactly what they will receive for their money.
At IBM, I learned what it takes to become a top Sales Rep. They provided all the education and training required to be successful.
I had some of the best coworkers I could have asked for. I have developed friendships for life.
Management at IBM is the best. Every manager I had exercised an open door policy. I could always get up and go into my manager's office to discuss sales opportunities or just to update them on anything that's going on.
The hardest part of the job is the super fast pace environment. However, this was required to be successful. The environment is constantly changing and you must remain up to date.
The most enjoyable part of the job was the feeling of self gratification from closing a big deal that I worked so hard on for so many months.