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5,865 reviews

IBM Employee Reviews

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Excellent company to work with always.
SAP SD - OTC Consultant (Current Employee), Houston, TXApril 20, 2015
Employee friendly company.
 Resolving SD,tsw related tickets within given SLA. The release is on Rhine daily Cabs and for Iberia, ANZ it is through the Monthly Bundles. Some of the issues were subsequent documents not getting generated.
 Issue based interaction with Users and fix the trouble when it comes up.
 Configuring Order types including standard sales, cash sales, rush order, invoice correction request and consignment sales for Key accounts
 Configuration for Air BP process and Interface testing with Batch job set up procedures.
 Priority based Sales Contract Selection in Delivery confirmation process.
 Configuration of item proposals, consignment sales and credit memos.
 Configuration of Free goods determination.
 Inter and Intra company set up testing for additional plants – Change management.
 This included MM setting.
 Configuration task on a CR for Third party scenarios for add on BP customers with Back to Back process.
 Good knowledge in maintaining key data as Bulk shipment types, mode of transport, vehicle numbers etc. specific to TSW relevant documents.
 In-depth knowledge in creating nominations and actualization of loading and discharge tickets.
 Created new material master data and value mapping for is oil.
 Worked on interface issue related to QCI and on interface between SAP R/3 to third party system through XI.
 Co-ordinate with technical team and identifying the ABAP/4 developments required and translating them into functional specifications.
 Batch job monitoring and rescheduling in case of failures.
 Handling the service request for Connection points, Routes & Custom table maintenance requirements
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Technical Support personnel
Software Engineer/Tech Support (Former Employee), Rochester, MNApril 20, 2015
A typical day started with logging into the system and checking any open tickets in your queue to see if there were any outstanding items needing my immediate attention. If there were not any, I would make myself available to receive incoming phone calls. Working in technical support, I learned how to provide professional customer support to people of different backgrounds. Some of the people who called in for support were not the IT specialists which required dealing with them differently. Management was very hands on and my co-workers were always available to assist with any calls that required additional attention. Everyone on the team supported each other. The hardest part of the job was dealing with clients who did not want to hear that the support they expected required signing a different contract. The most enjoyable part of the job was working as a team to provide the best tech support possible.
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Political, Unorganized and Shriveling from Divestitures into an Abyss of Rotational Apathy... Caution
Technical Solutions Manager (Former Employee), Research Triangle Park, NCApril 20, 2015
Pros: Possibly the brand name for now.
Cons: Please read the above.
Divestiture of divisions and products with a rotational management team to avoid ownership of issues.

Plus note that ibm subcontracts its HR, Payroll and many other benefit related tasks which will result in a black hole for resolution if there are any mistakes made by those firms... Example, it took 5 months to resolve my paycheck to the proper amount and my pay grade is still wrong via 1.5 years of their #800 numbers process with altering management to avoid ownership as the process simply restarts again and again and again. If you point any of this out per being broken, no matter the legality consider yourself done.

Being recruited back to ibm was the worst thing to happen to me as I left a great position and company for job that never existed nor the original management team within two weeks of the announced sell-off. The sell-off is blanketed with a five year commitment to ibm employees but the reality is your employment is at will. I've seen our head count drop by over 80% within a year.

Yet, none of that matters as its ibm... Beware and dig in to the remaining politics prior to accepting an offer per those people might not be there nor the product hence the job which you thought you were leaving a good opportunity to pursue.
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A good place to work
Desktop Service Representative, AT&T Account (Former Employee), Southfield, MIApril 18, 2015
Pros: Co-workers, benefits
Cons: Work load, SLA's
Able to learn to use different types of programs to assist in the jobs that were performed. There was plenty of training offered by the company for whatever you wanted to learn. A normal workday was to come in and go through emails and work orders that came in after you had left for the previous day. Contact the clients and schedule the time with them to work on their issues. Make sure that all clients were contacted and scheduled from work orders received. Complete you work that was scheduled for that day before you left at end of day. The people you work with are good about assisting you when you get in a bind and don't have a resolution to a problem that you have. The hardest part of the job was to have enough time in the day to get all the work done from all the work orders received and completed within the SLA's.
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Busy Schedule and Good People
Consultant (Former Employee), Los Angeles, CAApril 17, 2015
Good for those who enjoy travel, helping clients out of difficult situations with changing priorities. Overall performance evaluations are often subjective. Not easy to find good projects. Lotus Notes was a big drawback. Job perks are getting less every year.
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Very Productive Work Enviorment
Logistics Asset Manager (Current Employee), Richmond, VAApril 17, 2015
Job Is very busy and everyday there is something new to accomplish. the management Is fun to work with. What I do like most about this job is the problem solving. You have to think clearly before making the right decision.
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no work life balance
Technical Support Specialist (Current Employee), Dubuque IaApril 16, 2015
IBM needs better management skills, and it needs to appreciated it skilled employee more, management needs better people and soft skills.
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IBM was a growing company.
Computer Parts Coordinator (Former Employee), Houston, TXApril 16, 2015
Pros: Health benefits, working extra hours two saturdays a month
Cons: Rude Computer Engineers
When I first Started working at IBM/Burnham Services I was a Receptionist for the Parts Department that was connected to the main parts warehouse. Not only was it my responsibility to take and route calls for Engineers and Staff, but it was also my job to file and scan weekly sales reports, email other Parts warehouses nationwide and schedule weekly meetings with IBM Personnel. I was Promoted to Parts Coordinator in just over 4 months.
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Good place to work
Test Lead/Test Manager (Current Employee), FraminghamApril 16, 2015
Pros: Nice salary and benefits
Cons: Service based company
Worked at IBM for 5+ years.. Great company to work with.
Being a service based company you get a chance to work with different clients in different domains.
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good place to work
Tape Operator (Former Employee), Research Triangle Park, NCApril 15, 2015
Pros: slow paced, relaxed job
Cons: could fall asleep easy waiting on tape numbers to show on screen, had to drive to work in heavy snow storm.
worked 3rd shift ....worked with cool people ....nice environment

most enjoyable part of work was laughing and conversating with co-workers when work was slow.
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Interesting work
Manufacturing Line Worker (Former Employee), Essex Junction, VTApril 15, 2015
It was a good job if you like manufacturing work. That was a long time ago and I have know idea what they are like now. Have no reason to believe things have changed.
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Apply Elsewhere
Senior Consultant (Former Employee), Herndon, VAApril 14, 2015
Pros: The name looks good on your resume because of their history
Cons: Everything else from pay to work to management
Not a good place to work. You are a number, compared with every other number at your band level. Your manager will be useless and friends with the right people, so untouchable. Work/Life balance doesn't exist, despite the five million emails they send daily telling you something to the contrary. Half of your time will be spent working with cantankerous, miserable managers and the rest will be spent doing ridiculous IBM admin requirements.
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Great company
Linux/Unix Administrator (Former Employee), Littleton, MAApril 14, 2015
Pros: Good opportunities, good benifits, excellent co workers
Cons: Very large company and easy to get lost in.
Great company but felt insecure kept on consistently laying off all the time.

Being a large technological company, there are lots of opportunity to expand a person experience and skill set.

At times, the corporate direction seems to make little sense for those that are working in the trenches, but over all, a good place to work.
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Great company
Fixed Asset Analyst (Former Employee), tulsa okApril 13, 2015
great company but felt insecure kept on consistently laying off all the time. Too strict but great work life balance benefits not really good
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Individual professionalism and competency fails to deliver results due to Policy Malfuction /Beauracracy
Client Manager - Delivery Executive (Current Employee), Minneapolis, MNApril 12, 2015
Too Big to Compete and Succeed. Some Sr Management is scrap from other companies, extremely slow and shows so sings of improvement after 7 quarters of negative growth
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Outsourcing
Technical Team Lead/Coordinator (Former Employee), Fair Lawn, NJApril 12, 2015
Cons: It is hard to get team support, HR department is a mess even when trying to change your home address, Their time logging system is sometimes complicated.
IBM is not a very stable company to work for as they are farming out most of their jobs to secondary staffing agencies/firms. Not sure how much longer they will be around since their last layoffs just happened this year
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Good
Ariba Consultant (Current Employee), Parsippany, NJApril 9, 2015
Pros: Good
Cons: None
Good Company to work with. Work culture is nice. pay is good
Good Company to work with. Work culture is nice. pay is good
Good Company to work with. Work culture is nice. pay is good
Good Company to work with. Work culture is nice. pay is good
Good Company to work with. Work culture is nice. pay is good
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Good Company
Software Engineer Manager (Current Employee), USAApril 9, 2015
Pros: Good company, reasonable benefits
Cons: Sometimes direction is lacking
Good Company to work for. A lot of opportunity for growth. Benefits are OK. Sometimes not a lot of direction from management which leaves you feeling like you're chasing your tail.
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IT Specialist
IT Specialist (Current Employee), VAApril 9, 2015
 Install different standards of equipment: Lenovo, HP, and Kodak performing the physical connections between the different pieces of equipment and the LAN Network. Troubleshoot issues resulted during the installation and configuration of the new equipment. Also, perform the software configuration based on Win 7 and XP. Reconfigure the LAN printing service network based on IP Protocol. Set up of users' profile and outlook account services. Back up the users' data from the old laptops to the new ones. Remove the old equipment and replace it for the new one. Follow and perform a weekly work order sent from headquarters in Bloomington, IL
 Daily report to IBM and State Farm back office the job results through their SQL data base system and by phone for issues and completion info tracking purposes based on ticketing system. Guide and inform the state farm agent and the office staff along the install service
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Excellent Company
Business Analyst, MarketSource (Current Employee), Research Triangle Park, NCApril 9, 2015
The work was intense, but also rewarding. My team was very diverse and welcoming. I assisted on various in NA Online Commerce over a four year period.

About IBM

International Business Machines Corporation (IBM), is an information technology (IT) company. s major operations include Global – Read more

IBM Salaries

Project Manager
$92,000 per year
Software Engineer
$85,000 per year
Senior Team Lead
$70,000 per year
Customer Service Representative
$43,000 per year
Senior Consultant
$85,000 per year