ISC Companies (Industrial Supply Company) has been a leading distributor and manufacturer of industrial machine components for 74 years. We are unique in offering the combined capabilities and expertise from our three product groups: Bearings & Power Transmission products, Machining & Fabrication and Sensors & Controls. ISC Companies serves a wide range of needs for OEM and MRO customers that build or maintain machinery. ISC distributes components from the world’s leading manufacturers, provides in-house design and engineering services, and manufactures turnkey solutions.
ISC Companies is seeking an Inside Sales Representative at our Plymouth, Minnesota headquarters. This position will promote the products and services of our three divisions, with an emphasis on power transmission products. This position will work cooperatively with outside sales and other members of the team to create new customers and manage and grow existing accounts.
Primary Job Responsibilities:
- Provide product and technical information to customers in a timely manner over the phone and at the counter.
- Determine customer requirements and expectations in order to recommend specific products and solutions.
- Recommend alternate products based on cost, availability or specifications.
- Present price, credit and terms in accordance with standard procedures and customers' profitability profile.
- Accurately process customer transactions such as orders, quotes or returns.
- Provide accurate information regarding availability of in-stock items.
- Obtain accurate information from vendors regarding shipment and delivery dates.
- Proactively recommend items needed by the customer to increase customer satisfactions and improve transaction profitability.
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
- Work closely with other members of the distribution team to meet the customers’ needs.
- Three years of power transmission Inside Sales experience.
- Mechanical and electrical aptitude.
- Excellent phone, interpersonal and time management skills.
ISC Companies offers a competitive compensation, a comprehensive benefits package, and 401k benefits with company match. Visit us at: www.ISCCompanies.com
If you don't have a resume, we can send you an application. Please call us at 763-559-0033.