Contract IT Specialist (Former Employee) – Charlotte, NC – April 24, 2016
One of the most gratifying aspects of my job is to meet my customer's requirements and their goals on each and every project. For many projects the end users would meet with me to discuss the pros and cons of the software that we created. And we consistently met and exceeded their expectations resulting in a positive and productive software solution.
- typical day - Checking trouble tickets and reaching out to the clients with resolution of their issues. - what you learned - new issues - management - good did not get on your back about issues. Lots of trust. - co workers - worked independantly - hardest part - on the road a lot - most enjoyable - pay and satifaction of a job well done
Desktop Support Specialist (Former Employee) – Allentown, PA – May 17, 2014
oResponsible for providing technical assistance and support related to IT and communication equipment. Responds to customer requests for service and maintenance calls, runs diagnostic programs, isolates problem and determines and implements solutions a variety of equipment and electronic devices including PCs, laptops, printers, tablets and smartphones.