Pros: discounts on the cafeteria food for breakfasts and lunches, prepaid legal service included in befefits
Cons: older buildings needed updating with paint and new carpet
A typical day for me was calling insurances to status claims. If the insurance company felt there were errors or problems on the claims preventing payment, it was my job to find a resolution to the problems and have them fixed so a claim may be reprocessed. It was my job to ensure prompt claims processing and payments by the insurance companies.
I learned – more... how building relationships with the people I work with was important. Once you established yourself on a regular basis and spoke with these people more and more they would offer more help and ability to get the claims processed in a more timely manor.
My coworkers were always polite, and willing to help out if I needed it. And when they had questions for me they always knew they could come to me for an answer. Together we learned and together we succeeded.
The hardest part of the job was finding an ultimate resolution to some claims processing problems. Sometimes you would find the insurance company would have every excuse not to pay a claim and it was my job to find a reason to validate why payment was still expected. You have to know what you are doing and always finding new resolutions.
The most enjoyable part of the job was finding the resolutions to errors and claims problems. Knowing you found the reason a claim was not processed, getting it fixed, and receiving that payment was like a game of chess, in which the end resolution was check mate and you are the victor. – less