Extraordinary long hours were required to meet deadlines. High turnover seemed to be the norm with many employees very unhappy.
Pros: casual work environment
Cons: long hours, no job security, poor health benefits
From the beginning, many long hours were required to correct many problems left behind by previous Controllers. This position had seen rapid turnover. For the first 2 years of my employment, I worked insane hours: practically every weekend, as well as many nights at the office until 1am, 2am and even 3am. Eventually, this subsided as a result of hiring the right team of people and improving processes and procedures.
A typical day was a series of "firedrills", usually as a result of poor branch operations management. I had never worked for a company so disorganized. Decisions were being made that affected accounting operations with insufficient thought to the possible outcomes.
Most of my co-workers were enjoyable to work with, particularly my accounting team. We worked well together, with a positive attitude, to accomplish all that was expected of us and beyond.
The most difficult part of of the job was dealing with numerous errors made by branch employees. Their focus was production (revenue generation), not quality of their work, which resulted in an enormous amount of corrections that had to be made by the accounting department.
The most enjoyable part of the job was realizing how all of our efforts, as a team, improved accounting operations. We went from a 3rd week month end close to a 3rd business day month end close. It took a team of dedicated, motivated people to accomplish this deadline.