Ibex Global likes to promise chances for advancement, as well as their core values- respect, integrity, excellence, and transparency. They will treat you with none of these things. The starting pay is ok, but chances for promotion come at best once a year and are incredibly cut throat. They make little to no allowances for exceptional circumstances in cases such as sick days or early outs, they will takes months to notify you if your time off requests have gone through, and they will impose mandatory overtime on you despite having contracts saying they can't.
The team managers are often cool, good people, but they have such limited power to help that they are typically useless to you during actual events. The management higher up the chain sees employees, even faithful ones who have worked there for over a year, as expendable.
Last but not least, a constant shifting of policies means that as soon as you get used to one overly complicated sick policy, a new one is implemented.
Cool teammates, good team managers.
stressful job, uncaring mid and high level management, shifting policies, no respect for employees.