ICF Employee Reviews

Found 226 reviews matching the search
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Not a great place to work.
Research Technician (Former Employee) –  Martinsville, VAJune 10, 2016
Reading other reviews of this company indicate to me that it depends on what part of the country you work in as to whether it's a good place to work. In Martinsville, VA it was a rotten place to work. Management treated employees with very little respect, there were few advancement opportunities, and pay raises depended on who you knew and not what you knew. (it took me 4 1/2 years to get a pay raise of $1.00).You had to constantly be worried about being fired for insignificant reasons. It was a stressful place to work.

There was a different set of rules and regulations for the Martinsville call center compared to the rest of the company. We got no holiday pay and only 1.54 hours of PTO time per month. Your schedule could be changed without notification or concern for how it might affect you. The work enviroment was decidedly hostile. Leaving this company was the best thing that could have happened to me.
Pros
Free coffee
Cons
Management was hostile and did unethical things, few opportunites to advance and having senority or a degee meant nothing.
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Easy job with horrible management
Research Technician (Former Employee) –  Martinsville, VASeptember 19, 2016
I worked full time hours for several months and was never offered full time benefits such as health insurance. There is a huge lack of communication between management and employees. I witnessed managers and supervisors disrespect and talk down to their employees and nothing was done about it.
Pros
Pay is a little more than minimum wage
Cons
Very slim chance of gaining benefits
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Horrible
Customer Service (Current Employee) –  MarylandMay 26, 2016
The worst place to work for. They do not value there employees at all. The pay is horrible. The do not offer pay raises but give you new titles and expect for you to be content and do it for the low pay. The supervisors are horrible!! There was only one decent sup in there. They don't know what they are doing. When you ask questions they make stuff up and when you show them they are wrong they still expect you to listen and do what they say. They contradict there selves a lot. Very hostile work environment. No benefits of perks of working with them. They constantly put you down. You can be an excellent performer and they will look you in your face and say. Now you need to perform higher. They recently had / training classes of 12 ppl and out of those two training classes there is probably 4 ppl still employed. I've never worked in a office were everyone hates the job and the managers. They don't allow u to speak to fellow colleagues. If they see you are getting close they separate you. You are not allowed to talk. I honestly could keep going on but I would be here for days.
Pros
None
Cons
Everything
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Diverse and exceptional
Research Technician (Current Employee) –  San Diego, CASeptember 18, 2016
ICF is an industry leader in consulting. ICF provides excellent employee benefits and exciting job opportunities. With offices all over the world, ICF positions itself to be a global leader in consulting.
Pros
great work environment, great pay, awesome benefits
Cons
on-call positions not eligible for benefits, large corporate structure can be overwhelming for some employees.
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You'll be underpaid and undervalued
Analyst (Former Employee) –  Fairfax, VAApril 12, 2016
Have you seen Office Space? It's kind of like that. You better get your billable hours in, but not too many to the same charge code, or you'll be hearing from someone... During the 2013 Government Shutdown, they made their employees use vacation and unpaid leave if they couldn't find work (which was most of us). Pretty much sums it up. Basically, all they care about is how billable you are, so there's absolutely zero office culture (until happy hour when people would bond over how awful it was), and their year-end raises were laughable. DO NOT WORK HERE if you can help it.
Pros
free coffee, not long hours
Cons
low pay, no advancement, zero culture
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Good work and life balance
Quality Assurance Analyst (Current Employee) –  Rockville, MDSeptember 22, 2016
-Provide good training
-Nice Supervisors
-Nice work environment
-Work load balance is good
-Not enough salary
-You can ask for work from home after you complete one year at ICF but you cannot ask for Monday and Friday
-No more opportunities to move ahead
Pros
Good to start up
Cons
You won' get telework on Monday and Fridat
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Sky's the Limit
Vice President (Former Employee) –  Fairfax, VAJanuary 26, 2016
I spent 15 years at ICF in total. I left and came back...and left again. If you are willing to work hard, you produce great results, and you're willing to take some chances, you can go far here. I and many, many people I worked with, built careers here with a lot of advancement over time. I could name 20 people who started out near the bottom and worked their way up to VP. ICF is known for having really smart people, so there is stiff competition to get choice assignments and stand out in the crowd. Salary increases are not always large, but if you stay the course and continue to deliver, you'll get promoted and the money will eventually follow. Plus, there are several focus areas and a ton of projects, so if you don't ask permission too much and just take on as much as you can handle, you can learn a whole lot about your favorite subject and management in general.
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Interesting work but Energy Advisory Solutions should invest in employee growth
Associate, Energy Advisory & Solutions (Current Employee) –  Fairfax, VAJuly 17, 2016
1. Great coworkers
2. Demanding schedule
3. Managers need to be sensitive to employee needs
4. Lack of guidance
5. Poor communication from managers
Cons
Transit benefits
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Great Place to Work
Deputy Project Director/Manager (Current Employee) –  Rockville, MDJune 7, 2016
Great place to work with good culture, smart people, strong passion. They also allow me to work from home. Unfortunately, they are too business-oriented and do not adequately support their staff with good benefits and salary increases.
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Great place to work
Sr Disaster Case Manager (Current Employee) –  New York, NYJune 6, 2016
Senior management attention and leadership is outstanding. Great benefits, co-workers, working environment. Terrific opportunities to work on variety of projects and locations.
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Run for the hills
Specialist (Current Employee) –  Fairfax, VADecember 30, 2015
Working in the accounting department of ICF has been insanely awful. Management seemingly has no idea what they want and care very little for employees under Director level. They continue to lie and let employees go saying that they need to downsize for financial reasons and yet will create new Director positions shortly afterwards. There is no advancement at all. They would rather hire outside the company than promote the people within. Raises are horrible. Fear and intimidation are used to "encourage" employees to do their jobs and more by my current manager. Despite eight people leaving because of her, they continue to keep a no nothing manager on board who has no government contracting experience who has managed to overwhelm and anger everyone she encounters.
Pros
Pay isn't bad
Cons
Management, benefits, no advancements, job security, work life, co-workers
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Employees Expendable, Top Heavy, Bad Managers
Senior Marketing Communications Specialist (Current Employee) –  Fairfax, VAMarch 28, 2016
Very low annual pay increases (on average 1.5%). Autonomous work culture. Only great situation if you are at Principal or VP level...everyone else do not get pay raises.
Pros
Great telecommuting tossibilities (depending on work group)
Cons
Low Pay, Extremely Low Raises, Very Rare Low Bonus Structure, Slow Promotion, Poor, expensive healthcare plans
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Worst Place I Have Ever Worked
CSR (Former Employee) –  OwingsmillsJune 9, 2016
This is by far the worst job I have ever had. Training is very poor and when they put you on the phone they change their mind about what you can and can't say every 10 minutes. There is absolutely no consistency and management refuses to help you. One manager spends her time taking personal calls while the other one guesses at the answers. None of the phone numbers they provide as resources work and they are always asking you to do more with no additional benefits. There are no other job titles which means no where to move up . Supervisors refuse to take escalated calls and gossip about employees to other employees. They can't even provide a clear answer about included benefits due to being over budget,most likely from the ridiculous turn over rate. No training class makes it more than a few days,and new class is taught weekly and each time only 2 out of 12 makes it for more than a week. Worst of all management stifles your personality, They claim it's too "flamboyant". They don't want you to know your fellow coworkers but expect you to tell them all of your business. You can't even use your cell phone in the break room. They make up reasons to fire people and never provide a legitimate reason. They even broke contract with the temp company that recruited for them without letting them know.Their goal for employees : have no personality and take as many calls as possible without offering real assistance to customers.
DON'T WASTE YOUR TIME!
Pros
None
Cons
Everything
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Nepotism Infused Work Place
Team Lead (Former Employee) –  Martinsville, VASeptember 13, 2016
Working for this company one may feel like they are not part of the machine that keeps this company going. The culture within the company is "do as you're told and do not go against the grain." Entering work on a daily basis becomes a chore - basically coming to work to earn a paycheck and nothing more. Upper management consist of people who previously served in the military together and their attitude is to say "yes" to the site manager no matter what. Even though there is constant descension from the management team the workers on the floor make things better. There is no growth opportunity beyond team lead and unfortunately the pay has been cut drastically for any person the management team selects. If you are not a person to go with the flow and give a constant yes your time will be limited.
Pros
Locality, Decent hours, Decent Pay
Cons
Petty coaching tactics, Snitch culture, Management Team with NO experience in the field they work in
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ICF offers career advancement and growth
Senior Manager (Current Employee) –  Fairfax, VAJuly 12, 2016
I began my career at ICF 5 years ago and was an employee referral. The company has grown by about 1500 employees since I began and has still maintained a strong culture.

I was hired as a senior individual contributor and have been promoted several times in the last 5 years.
Pros
Work/Life Balance + Socially responsible work
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Weary of management
AIDSinfo Drug Writer/Editor (Former Employee) –  Rockville, MDSeptember 1, 2016
My review is the same as my previous review of the company. Management staff is very non-supportive of lower level employees. There is no room for advancement unless close with upper management (based on friendships).
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Diverse workplace that is expanding into new business ventures
Call Center Manager / Operations Manager (Current Employee) –  Owings Mills, MDSeptember 28, 2016
Established a new satellite office requiring the creation of many new relationships and having to determine what was supported by main office and what needed to be created for the new location. The expectation is you work to get your job done and this may require 60-80 hours or it may require 40. Your success is based on your role, the tasks at hand, and you ability to delegate and or manage the assigned tasks.

ICF is forward thinking and involved in many of societies "Hot Topics" across government and social responsibility.
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great place to work
Research Associate (Former Employee) –  Martinsville, VAAugust 24, 2016
Consistent, easy work for decent pay. Definitely keep to yourself and work hard and you could be promoted once ample time has passed.
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A good company to work for
Senior Associate (Former Employee) –  Alabama and FloridaOctober 17, 2016
A typical day at work involved a good mix of project work and proposal development. I learned a great deal about consulting, project management, and the proposal process.

Co-workers were great.

Hardest part of the job was working remotely.

Most enjoyable part of the job was traveling and working at a work site.
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Excellent Work/Training Environment!
Technical Writer (Former Employee) –  Atlanta, GAJune 14, 2016
ICF International provided an environment that promoted both professional and personal growth. Through ICF's mentor program, I was able to learn skills outside of my scope of work. This program was a major component in developing skills that resulted in promotions and pay increases.
Pros
Excellence training opportunities, career development, personal growth, and lasting professional relationships
Cons
Contract work does not provide job security.
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