ICMA-RC Employee Reviews

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stay away from their call center
Investor service Specialist- Service (Former Employee) –  Washington, DCNovember 23, 2015
The company itself offers a lot of potential as long as you do NOT begin in "investor services" ie the call center. It's a dead end in that department. You get trained in a whole lot of unmarketable skills that end the end you are left drained and pretty much your morale down the toilet. Turnover is unbelievable and management offfers no real encouragement to move on with any career. The problems seem to stem from a self absorbed barely leadership material director who does nothing but make employees feel like they're slaves and that their well being depends on her. Like a previous reviewer stated it's is a very toxic environment and after a few years your entire spirit can be killed. Nobody cares about their job and really when you are slowly going nowhere why should you . HR doesn't care either yet this is the face of the company.

After a couple yrs Pple simply just leave the dept for the sake of leaving. Not even with a plan. Awful department to work bottom line.

Unprofessional Micro management, poor training, overworked. Don't be fooled by titles here.
Pros
No weeknd hours
Cons
Employee disrespect, no advancement, nepotism, unprofessional
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Productive work environment not much balance
Investor Services Associate (Former Employee) –  Washington, DCAugust 11, 2015
Very productive work environment but didn't leave much room for a work life balance. Breaks were very short. There was a lot of micro management
Pros
free lunch during mandatory overtime
Cons
mandatory overtime every week
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good
Application Programmer/Analyst III (Current Employee) –  Washington, DCJuly 16, 2015
Nice people and work environment. I miss this company. Helpful co-workers and lot to learn. Manager and technical manager are great human beings and are so courteous.
Pros
nice
Cons
nice
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great workplace with a lot of fun people
Accounts Payable Associate (Former Employee) –  Washington, DCJuly 1, 2015
the lifestyle at this establishment was amazing. they had tons of ways to keep you excited while at work and everyone was on the same page of working together to get the job done. i would recommend this company to anyone
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Very positive culture, great training and developement, great opportunity for advancement.
Client Solutions Associate II (Current Employee) –  Washington, DCJune 18, 2015
I manage my own queue.
Very supportive for advance certification and education.
Management is flexible.
My co-worker are typical. You'll find the same personalities anywhere you go.
Hardest part of my day is learning new information on issues that don't happen frequently.
I enjoy my management and benefits. Great opportunities for career advancement.
Pros
Great Benefits
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Good Company to work for to learn about retirement industry
Client Services Operations Supervisor (Current Employee) –  Washington, DCApril 2, 2015
Great benefits, family oriented environment, learning environment, there is long tenaure at the company which speaks volume. The culture is uniformed throughout he organization
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Excellent place to work
Executive Assistant/ Investment Data Analyst I (Current Employee) –  Washington, DCMarch 29, 2015
ICMA-RC is a wonderful organization. There are many long tenured employees and there mission is truly an active function of their work environment.
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Productive and fun work environment
Investment Services Specialist I (Current Employee) –  Washington, DCMarch 23, 2015
Overall great Company people are pretty easy to get along with needs to work on internal culture but overall great company!
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Good secure company with great benefits
Investor Services Specialist II (Current Employee) –  Washington, DCDecember 3, 2014
Overall the company is a great company to work for with great job security.
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Very toxic work environment
Specialist (Former Employee) –  Washington, DCJune 4, 2014
Great benefits but to much politics... There is no work life balance. Majority of management truly lack knowledge in most areas and it shows... The whole place including HR are filled with aggressive personalities that are hard to work with. If you arent in the right click or butt kiss its hard to get far with this company..Its simply not worth the hassles.
Pros
benefits
Cons
environment very catty
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Great Place to work
Business Analyst (Current Employee) –  Washington, DCJune 3, 2014
The building is really clean and professional. The staff is friendly and the workload is heavy!
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productive work environment
Business Analyst (Current Employee) –  Washington, DCMay 21, 2014
I think this company exudes excellence. It also creates a positive work environment for all team members
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Great place to work
Sr. Risk Manager and Treasury Analyst (Current Employee) –  Washington, DCApril 25, 2013
ICMA-RC is the most diverse company I have ever worked for, from management to employees. Employees are valued, rewarded and treated fairly. The pay is very good relative to Baltimore, but adequate for DC and N. VA. Continuing education is highly encouraged. Co-workers are friendly and hard working for the most part. There seems to be very limited office politics or back stabbing. The hardest part of the job is the commute from Baltimore, but ICMA-RC has an initiative to encourage working from home where possible. ICMA-RC provides free (good) coffee, breaks, bonuses 2x per year. Annual merit increases are minimal, but they do give them annually. The company is very stable and growing.
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ICMA-RC, a good company with a lot to offer
Senior Project Manager (Current Employee) –  Washington, DCMarch 25, 2013
ICMA-RC is one of those companies that will surprise people. We are a not-for-profit in the financial services industry specializing in the retirement services industry. We build retirement security for over 1 million public sector employees across the United State with over $44 Billion...yes, billion in assets. The company is starting to really come into a realm of business that could extend its steady growth model. Like a lot of business within this industry there are very focused and smart individuals with a lot of industry knowledge.
Pros
employees are tenured and secured, the company has a very nice benefits package.
Cons
need with narrowly focus decision making, need to ramp up its technology.
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Overall rating

4.0
Based on 15 reviews
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