ICON Clinical Research, Inc. Employer Reviews

This company is not well managed and has a high turnover rate.

I was with ICON for over 11 years. The experience was highly motivating. My reason for leaving was due to the closing of west coast operations.

I was hired as a temp to assist with on one study. Within that time the study I was assigned was put into close out phase and I was hired as a full time employee. I have learned so much in that time because the nature of project's focus changed drastically. I have since been put onto multiple studies where I'm learning many new things in the world of – more... clinical research. My managers are both in the office and out of state, communication is an essential part of is position. I enjoy how we are given responsbility to assist with projects. I enjoy the independence and the flexible work schedule. Hardest part of the job is learning about a new studies via the Standard Operating Proedures. – less

The company is certainly a great place to work with.
Great team members.
The job is a little challenging as most of the subordinates are fairly new to the company.
It is certainly very rewarding for me to work with people from different region.

I learned alot during my time at ICON.
I learned the basics of monitoring clinical trials, managing sites and teams and the improtance of team work.
My co-workers were great and most of the teams and managers I worked with were very supportive.

Company is limited by its cumbersome HR. Agility and talent are lost by assigning top positions to 'time in' versus merit. This company will continue to take a hit until the get rid of the dead weight from management and hire some innovation.

Great Company and work environment
Great Benefits
Wonderful People - co-workers are the best
Long hours
Management needs more one on one contact with employees
Cross training
Need a bonus plan

Generate TLGs , Review specs and mock. Check clinical CRF and data base.

Work culture is good
Had opportunity to work in different studies and different platforms
Management is good
Co-workers are friendly and helpful
Deadlines are short at times to meet

A typical day at work is going about your duties as usual. It is an open environment so collaboration with co-workers is open and encouraged. Management is not inherent in most individuals and what I learned was if putting someone in management, be sure they have the training and abilities needed before giving the title of manager. Otherwise, it can – more... become very awkward and difficult in the workplace for so-called managers who can't manage their way out of a paper bag. Upper management is no better in that they only look at the side of the manager with no consideration for the plight of the workers. Hardest part was the awful daily commute...most enjoyable was the convenience of being near Arundel Mills mall. – less

Icon's corporate philosopy does not match they're actual reality. Staff is over worked/underpaid, CRF file rooms are in disarray, which should be ready for audit at any time. Management ignores lower titled employees and doesnt seem to take any ownership.

Overall seems like a good place to work, meaning you're not micro-managed. Management is hit or miss depending on who you report too. There are some great mangers who really know how to communicate and help you understand processes. Then there are some less tactful Managers who aren't interested in the well-being of there group and clearly there to – more... collect a check.

The workload in all honesty is not terrible, it's hit or miss as well. There are peak times and then times were your not as busy but have a steady workload.

Advancement is ALL about "who" you know, so unfortunate for the company.

Vacation, benefits are really great!!! PAY sucks for the amount of work; the Managers get bonuses instead of the "real" workers. That's unfair because managers already make great money, reach out to "common" folks for extra money. – less

A large level of autonomy is given when working towards completing tasks. Team leaders provide ample guidance and assistance when needed. If not careful, the workload can get overwhelming.

Icon Clinical Research is a great company but they treat their employees terrible. I would never work for them again in a million years.

Very good organization for job as they offer excellent other job benefits. They are employee focused.

Excellent benefits, work/life balance okay. Many positions require travel.

Your work schedule is so crazy, you don't get your schedule until it's time to work it. If you have kids you don't need to work for Icon. The pay is awful, you hardly ever get Lunches.

productive and fun .. great product and clients
learning a lot

This is a newer company that does not focus on the longevity of an employee for retirement. They have no plans on retiring employees, they would rather seem them leave first. They are always buying companies to meld those new employees into that companies value system.

good excellent good culture good environment good recognition.......................................................................................................................................................etc