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ICON Clinical Research, Inc.
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47 reviews

ICON Clinical Research, Inc. Employer Reviews

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Great Company and work environment good people
Executive Management Assistant (Former Employee), North Wales, PADecember 26, 2012
Great Company and work environment
Great Benefits
Wonderful People - co-workers are the best
Long hours
Management needs more one on one contact with employees
Cross training
Need a bonus plan
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Good company for balancing job and life
SAS Programmer Analyst II (Current Employee), Warrington , PANovember 8, 2012
Generate TLGs , Review specs and mock. Check clinical CRF and data base.
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Too Political....
Regulatory Department Administrator (Former Employee), Hanover, MDSeptember 25, 2012
Pros: beautiful location and workplace
Cons: too political and weakness in good management
A typical day at work is going about your duties as usual. It is an open environment so collaboration with co-workers is open and encouraged. Management is not inherent in most individuals and what I learned was if putting someone in management, be sure they have the training and abilities needed before giving the title of manager. Otherwise, it can – more... become very awkward and difficult in the workplace for so-called managers who can't manage their way out of a paper bag. Upper management is no better in that they only look at the side of the manager with no consideration for the plight of the workers. Hardest part was the awful daily commute...most enjoyable was the convenience of being near Arundel Mills mall. – less
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Incongruent processes, unorganized and stressful
Clinical File Specialist (Former Employee), North Wales, PAAugust 27, 2012
Icon's corporate philosopy does not match they're actual reality. Staff is over worked/underpaid, CRF file rooms are in disarray, which should be ready for audit at any time. Management ignores lower titled employees and doesnt seem to take any ownership.
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Not sure how to feel ={
SSU Associate (Current Employee), Nashville, TNJuly 12, 2012
Pros: vacation, relaxed environment, benefits
Cons: some employees have no personality; complaining ee's; not enough functions
Overall seems like a good place to work, meaning you're not micro-managed. Management is hit or miss depending on who you report too. There are some great mangers who really know how to communicate and help you understand processes. Then there are some less tactful Managers who aren't interested in the well-being of there group and clearly there to – more... collect a check.

The workload in all honesty is not terrible, it's hit or miss as well. There are peak times and then times were your not as busy but have a steady workload.

Advancement is ALL about "who" you know, so unfortunate for the company.

Vacation, benefits are really great!!! PAY sucks for the amount of work; the Managers get bonuses instead of the "real" workers. That's unfair because managers already make great money, reach out to "common" folks for extra money. – less
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Productive and relaxed work environment
Study Start Up Associate (Current Employee), New York, NYJune 17, 2012
A large level of autonomy is given when working towards completing tasks. Team leaders provide ample guidance and assistance when needed. If not careful, the workload can get overwhelming.
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Worst Place to Work
Clinical Studies Associate II (Former Employee), North Wales, PAMay 14, 2012
Pros: great benefits, annual bonus
Cons: terrible management, work plantation, mean to employees, employees not able to complete 2 weeks resigning
Icon Clinical Research is a great company but they treat their employees terrible. I would never work for them again in a million years.
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Flexible and family like environment
Accounts Payable Clerk/Auditor (Former Employee), North Wales, PAMay 13, 2012
Pros: they provide lots of free items like jacket, t-shirt, coffee mug etc. every year.
Cons: vacation, health insurance, flex. spending money & other perks are good, too.
Very good organization for job as they offer excellent other job benefits. They are employee focused.
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Excellent
Project Planning Analyst (Current Employee), Nashville, TNMarch 14, 2012
Excellent benefits, work/life balance okay. Many positions require travel.
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If you can work a scheduled shift, and the pay was better it might be a good place to work.
Phlebotomist/Research Clinician (Former Employee), Omaha, NEMarch 12, 2012
Pros: good medical benefits
Cons: you are just a number at icon.
Your work schedule is so crazy, you don't get your schedule until it's time to work it. If you have kids you don't need to work for Icon. The pay is awful, you hardly ever get Lunches.
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productive
validation / change control analyst (Current Employee), houstonMarch 4, 2012
productive and fun .. great product and clients
learning a lot
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You must by young and fit in- not retiring from here
Trainer (Former Employee), North Wales, PAJuly 4, 2011
This is a newer company that does not focus on the longevity of an employee for retirement. They have no plans on retiring employees, they would rather seem them leave first. They are always buying companies to meld those new employees into that companies value system.
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Balance Work life and personal life
Medical Administrator (Current Employee), SingaporeJuly 21, 2014
Pros: good working atmosphere
Cons: salary and career growth
I learnt to work on many softwares. The working atmosphere is very good. The people in the company are very friendly and helping. I am able to balance my work and personal life. I enjoyed my work. But not able to learn many things. There is no career progress.
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Productive and Fun Workplace
Team Lead (Former Employee), Chennai, TNApril 23, 2014
Pros: friendly env
Cons: growth & salary
Good place to work. Very flexible and friendly atmosphere.
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Good company, bad management
Current employee (Current Employee), Dublin IrelandMarch 25, 2014
Pros: holidays
Cons: lots of stress
Terrible management, lots of stressed employees. All about who you know and how friendly you to management.
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Good place to work
Project Manager (Former Employee), DublinFebruary 8, 2014
Pros: flexible working hours
Cons: the senior management should, take a bit of care about good and loyal employees of the company, and do not act by emotional feelings etc..
ICON is good company to work for. I worked over 13 years and I made a lot of very good friends. Learned a lot.
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Good Place to settle down
SAS Lead I (Current Employee), Chennai, TNOctober 21, 2013
Pros: work environment
Cons: long work hours, appraisal policies
It is a nice experience working with icon. Management is good. The work environment is an anomalous. Sometimes you will get a lot of work otherwise less work. Cant learn much. You have to do the same work repeatedly even if it is boring.
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Salary/Benefits seem excellent from the outside but not once you are in the meat grinder
Clinical Trial Assistant (Former Employee), Montreal, QcAugust 28, 2013
Pros: good benefits
Cons: long hours without compensation
At first glance this may seem like the dream job but after several months you will soon find out the scope of how you are to be used in their organization. Management truly believes they are on your side and have your best interest at heart but you are just a number in this organization. There are many good people working for this company but they are – more... also stuck in the machine with you and you will begin to see how it affects everyone over time. In the job description it mentions you may be required to work additional hours on occasion to meet important task/deadlines and such but in reality they expect you to work 20+ hours extra on a regular basis without compensation or acknowledgement of your extra time. If you are single and have no social life then this may be a perfect fit for you but if you have a family or outside obligations they will take the toll for your long hours in the office.

To describe a typical day is not easy but in essence you start the day dreading how much work will be piled onto the mountain and end the day knowing you have only made a small dent in the workload and will never be capable of finishing it all unless you do put in double the hours. Work is routinely brought home or continued remotely through the on-line company links to your system, but as there is no visible log associated to your timesheet it is never recognized as being done.

In short, great pay/benefits if you are willing to give over your life/free time to the company. Not a work environment for family oriented/active people as most positions require long hours without compensation. – less
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A place to work
Drug Safety Associate (Current Employee), Chennai, IndiaJune 28, 2013
Working at ICON has been really good for me, especially when you have a upporting manager nad of course not to forget , the lovavle colleagues who are there to help you out in thick and thin. I have learned a lot at ICON.
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fun workplace
sas programmer (Former Employee), chennaiApril 10, 2013
Pros: free lunches
Cons: long hours
good excellent good culture good environment good recognition.......................................................................................................................................................etc

About ICON Clinical Research, Inc.

Contract research organization (CRO) ICON is not iconic yet, but it would like to be. By the time a new drug hits the market, – Read more