ICON plc Employee Reviews

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Great People, Decent work environment
Clinical Data Coordinator (Former Employee) –  North Wales, PAOctober 19, 2017
ICON was great, management was very interested in helping progress your career. There were a lot of opportunities to lead and grow professionally. Salary was competitive and benefits were average- bonus structure was lacking.
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Possibly good for entry level CRAs
Clinical Research Associate II (Former Employee) –  Home BasedOctober 18, 2017
There was a lot of miscommunication between various levels of management resulting in a lack of consistency in various processes. Resourcing was poorly managed.

CRAs given very little autonomy and heavily micromanaged. This may be helpful for entry level CRAs but as a Sr. CRA it was insulting to not be treated like a professional.
Pros
Good benefits, line managers were supportive
Cons
Poor resourcing, inconsistant processes, managers did not know how to do most processes so could not provide support or training.
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ICON works you hard, but pays welll
Statistical Programmer (Former Employee) –  North Wales, PAOctober 3, 2017
Why do you need all of this information for a job walking dogs? I think the information you would need should be what is needed to fill the position.
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if there was a worst places to work list, this joint would be on the bottom.
Programmer Analyst II (Former Employee) –  Sugar Land, TXOctober 2, 2017
a horrid place to work filled with thin-skinned snowflake analysts and vindictive know-nothing managers. respect, advancement, and raises were non-existent. by no means should anyone except your worst enemies work here.
Pros
lack of communication, meant not having to translate, the average analyst's, thickly-accented hilariously-ungrammatical English.
Cons
vindictive managers, thin-skinned peers, questions were regarded as personal attacks, corporate culture based on punishment
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Worked here for almost 18 years
Work_From_Home_Application Analyst Support (Current Employee) –  North Wales, PASeptember 20, 2017
I was associated with almost every department and enjoyed every position and all the people I worked with including management

Worked from home and worked basically my own schedule as long as my work was always completed.
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Experience
Principal Clinical Research Associate (Former Employee) –  Austin, TXSeptember 18, 2017
Excellent choice for CRA's searching for experience and working home-based. Must be a self-motivator and willing to travel. Projects can change quickly.
Pros
Managerial support
Cons
long evenings due to travel
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Nice place to work
Clinical Research Associate II (Former Employee) –  North Wales, PASeptember 18, 2017
I was not granted to be home based until late going into my 5th year. I had a long commute and asked numerous times. I was finally granted but I had no time to move to home based. I was going into the office on weekends to print documents. Otherwise, it was a nice place to work.
Pros
balanced
Cons
not home based
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n/a
Clinical Data Programming Lead (Current Employee) –  North Wales, PASeptember 6, 2017
Nice offices. Claim work/home life balance but never happens. Pays too low compared to other companies Good management in CDS. Try to make it a community.
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Great Company to work for
Clinical Studies Assistant (Former Employee) –  Lansdale, PAAugust 20, 2017
Icon is a wonderful place to work. I loved working there. The management is wonderful and they treat you like you matter and not just a number. Great benefits !
Pros
Wonderful benefits
Cons
Location for me was far away
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Great Place with Great People
Project Coordinator (Current Employee) –  Yardley, PAJuly 6, 2017
Enjoyed working here and really got a chance to grow professionally here. The overall environment is great and still keep in touch with the people. Would recommend working here.
Pros
Supportive Management
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Fair and Rewarding place of employment
Senior Clinical Research Associate (Current Employee) –  Home BasedJune 26, 2017
I have worked at ICON Clinical Research for 5 years and have enjoyed the work-life balance, as well as the bonuses.

A typical day of work is the same as other CROs for the CRA position. The hardest part of my position is travelling and the most enjoyable part of the job is the acknowledgement and recognition you receive.
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flexible schedule
Associate Outcomes Researcher (Former Employee) –  Bethesda, MDJune 20, 2017
Good place to work at. Flexible schedule. Nice people, pleasant to work with.

Managers are nice and work closely with associates to make sure they're not overwhelmed.
Pros
flexible hours
Cons
Little time for training
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Hard to move up
Clinical Research Associate (Current Employee) –  PennsylvaniaMay 18, 2017
ICON only cares about covering their own backs. Hard to move up as a lot of politics keeps many great employees down. Many passionate and driven individuals are not given the chance to move up and prove themselves.
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Horrible work life
Operations Support Analyst I (Current Employee) –  Sugar Land, TXMay 18, 2017
Management looks down on young workers in the office. You have to work from 12-8:30 everyday. In the office you can not talk to the other co-workers, If you do you will get in trouble.
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It's a job
Senior Accounts Receivable Associate - Finance (Current Employee) –  North Wales, PAApril 30, 2017
It's a job but not a place to have a successful career. People are always worried about losing their job. They've moved a lot of jobs to India and more are going to India. This company is 100% about profit; not about the people.
Pros
Annual Bonus
Cons
Job Security
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CTA experience
CTA (Former Employee) –  Durham NCApril 20, 2017
ICON has strong benefits (inc. vacation and sick time); the pay for a CTA is below average. The CTAs are not yet a valued commodity but there have been improvements. Like any other company, your experience is based mostly on your line management. Politics abound. If you sit in the main office in PA your golden.
Pros
benefits, work/life balance
Cons
pay, no career path for CTAs
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Its a good place to work
Senior Software Programmer (Former Employee) –  Sugar Land, TXApril 17, 2017
I had a good work life balance. It all depends on the manager you work for, I had a good one. I learnt a lot of new skills. The management can for sure do better.
Pros
Paid time off, Medical insurance
Cons
Constantly changing priorities
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Director (Current Employee) –  North Wales, PAApril 13, 2017
You are expected to work, there is no doubt. Communication within the organization can be lacking at times but similar to other organizations in the development industry
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Snooze
Clinical Research Assistant (Current Employee) –  San Antonio, TXApril 11, 2017
Great people to work with and great pay with benefits. However, ICON is not the place to work if you need to be busy at work. There is a lot of down time which requires you to be creative in passing the time.
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Management is supportive
Senior Clinical Research Associate (Former Employee) –  North Wales, PAMarch 2, 2017
ICON is a great company to grow with. Management is supportive and available to assist with any needs. IT support is available and helpful
Pros
Unable to think of any
Cons
Benifits are good
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Overall rating

3.6
Based on 198 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.6
Job Security/Advancement
3.1
Management
3.1
Culture
3.4