ICON plc Employee Reviews

Found 87 reviews matching the search
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Fair and Rewarding place of employment
Senior Clinical Research Associate (Current Employee) –  Home BasedJune 26, 2017
I have worked at ICON Clinical Research for 5 years and have enjoyed the work-life balance, as well as the bonuses.

A typical day of work is the same as other CROs for the CRA position. The hardest part of my position is travelling and the most enjoyable part of the job is the acknowledgement and recognition you receive.
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flexible schedule
Associate Outcomes Researcher (Former Employee) –  Bethesda, MDJune 20, 2017
Good place to work at. Flexible schedule. Nice people, pleasant to work with.

Managers are nice and work closely with associates to make sure they're not overwhelmed.
Pros
flexible hours
Cons
Little time for training
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Hard to move up
Clinical Research Associate (Current Employee) –  PennsylvaniaMay 18, 2017
ICON only cares about covering their own backs. Hard to move up as a lot of politics keeps many great employees down. Many passionate and driven individuals are not given the chance to move up and prove themselves.
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Horrible work life
Operations Support Analyst I (Current Employee) –  Sugar Land, TXMay 18, 2017
Management looks down on young workers in the office. You have to work from 12-8:30 everyday. In the office you can not talk to the other co-workers, If you do you will get in trouble.
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It's a job
Senior Accounts Receivable Associate - Finance (Current Employee) –  North Wales, PAApril 30, 2017
It's a job but not a place to have a successful career. People are always worried about losing their job. They've moved a lot of jobs to India and more are going to India. This company is 100% about profit; not about the people.
Pros
Annual Bonus
Cons
Job Security
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CTA experience
CTA (Former Employee) –  Durham NCApril 20, 2017
ICON has strong benefits (inc. vacation and sick time); the pay for a CTA is below average. The CTAs are not yet a valued commodity but there have been improvements. Like any other company, your experience is based mostly on your line management. Politics abound. If you sit in the main office in PA your golden.
Pros
benefits, work/life balance
Cons
pay, no career path for CTAs
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Its a good place to work
Senior Software Programmer (Former Employee) –  Sugar Land, TXApril 17, 2017
I had a good work life balance. It all depends on the manager you work for, I had a good one. I learnt a lot of new skills. The management can for sure do better.
Pros
Paid time off, Medical insurance
Cons
Constantly changing priorities
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Director (Current Employee) –  North Wales, PAApril 13, 2017
You are expected to work, there is no doubt. Communication within the organization can be lacking at times but similar to other organizations in the development industry
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Snooze
Clinical Research Assistant (Current Employee) –  San Antonio, TXApril 11, 2017
Great people to work with and great pay with benefits. However, ICON is not the place to work if you need to be busy at work. There is a lot of down time which requires you to be creative in passing the time.
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Management is supportive
Senior Clinical Research Associate (Former Employee) –  North Wales, PAMarch 2, 2017
ICON is a great company to grow with. Management is supportive and available to assist with any needs. IT support is available and helpful
Pros
Unable to think of any
Cons
Benifits are good
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Great Company
PROJECT DIRECTOR (Former Employee) –  Warrington, PAMarch 1, 2017
ICON is one of the largest global CRO's with lots of opportunities for employee growth. Work life balance can be a challenge depending upon department and line management but mostly manageable and typical of the clinical trial/pharma industry. Managers are paid well which included a generous annual bonus.
Pros
good benefits
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A nice place to work in clinical research
Study Start-Up Associate (Former Employee) –  Brentwood, TNFebruary 24, 2017
The work was pretty straightforward and the training was sufficient for the position. The schedule and time off was amazing and the people were nice.
Pros
Schedule, Time off, Benefits
Cons
Culture
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Nice employees directors and management not nice
Scientist I (Former Employee) –  New York Mills, NYJanuary 30, 2017
Delt with essential documents with little computer programs that were essential to the job so that added 2 hours a day to your work. Work harder and faster with less. Trained by someone who was there only 3months before me. High turnover for employees. No advancement.
Pros
Benefits
Cons
No management, people above you have no degrees
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Great Benefits - work was not appreciated
Validation Analyst II (Former Employee) –  Sugar Land, TXJanuary 26, 2017
It was great at first. But as time went on, the Project Managers were putting a lot of pressure with un-realistic time lines. Seldom had enough resources to get the project completed on time.
Pros
Great Benefits
Cons
No advancement
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Need's Change
Clinical Data Programmer (Current Employee) –  North Wales, PAJanuary 16, 2017
Purely focuses on bottom line. Doesn't really seem to care about employees. Very high turnover rate and yet nothing really has changed yet. Hopefully new CEO that starts this year will fix things.
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This is great company
Sr. Programmer Analyst (Current Employee) –  Sugar Land, TXDecember 21, 2016
I have a very high regard for ICON because the work they do save life and make all the Pharma out there have a better way to develop Clinical Trial Drug to treat ill patients. Great ICON
Pros
Benefit
Cons
Nothing to say about
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Well established company; a good place to work
Senior Drug Safety Manager (Former Employee) –  North Wales, PADecember 14, 2016
Full service CRO with a global footprint and continuing to grow. Advancement depends on the area you work and the needs of the business. My co-workers were the best and most enjoyable part of my job.
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Departmental Decline
Administrative Assistant (Former Employee) –  Sugar Land, TXNovember 1, 2016
Went from a high performing, family environment to back biting, competitive, unmotivating environment. Millions spent on vendor for process improvements. Very few stuck. Upper management left and middle management were incompetent and dishonest. Many employees and clients lost faith.
Pros
Health Benefits
Cons
Management with no ethics, dishonest, cliques.
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Decent company but not much movement
Clinical Trial Assistant (Current Employee) –  Durham, NCOctober 4, 2016
Typical CRO environment and structure. The management team is nice and encouraging but unfortunately can only do so much to help you advance. This was a great place to start a career in clinical research however it gets stagnant quickly. There are fewer internal promotions than most would like to see but the opportunities will come up if you're willing to wait a while.
Pros
work life balance, benefits
Cons
room for promotion, compensation
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Innovative and goal oriented.
Document Management Assistant (Former Employee) –  North Wales, PAAugust 3, 2016
Overall ICON was a great place to work. They are one of the leaders in clinical research, and are very goal driven. They have a very fast paced goal for document management, including cutting down processing times by half. Its very demanding and competitive.
Pros
results based
Cons
limited job growth
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Overall rating

3.6
Based on 176 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.5
Job Security/Advancement
3.1
Management
3.0
Culture
3.4