ICON plc Employee Reviews

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Its a good place to work
Senior Software Programmer (Former Employee) –  Sugar Land, TXApril 17, 2017
I had a good work life balance. It all depends on the manager you work for, I had a good one. I learnt a lot of new skills. The management can for sure do better.
Pros
Paid time off, Medical insurance
Cons
Constantly changing priorities
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Work/Life Balance
Director (Current Employee) –  North Wales, PAApril 13, 2017
You are expected to work, there is no doubt. Communication within the organization can be lacking at times but similar to other organizations in the development industry
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Snooze
Clinical Research Assistant (Current Employee) –  San Antonio, TXApril 11, 2017
Great people to work with and great pay with benefits. However, ICON is not the place to work if you need to be busy at work. There is a lot of down time which requires you to be creative in passing the time.
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Management is supportive
Senior Clinical Research Associate (Former Employee) –  North Wales, PAMarch 2, 2017
ICON is a great company to grow with. Management is supportive and available to assist with any needs. IT support is available and helpful
Pros
Unable to think of any
Cons
Benifits are good
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Great Company
PROJECT DIRECTOR (Former Employee) –  Warrington, PAMarch 1, 2017
ICON is one of the largest global CRO's with lots of opportunities for employee growth. Work life balance can be a challenge depending upon department and line management but mostly manageable and typical of the clinical trial/pharma industry. Managers are paid well which included a generous annual bonus.
Pros
good benefits
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A nice place to work in clinical research
Study Start-Up Associate (Former Employee) –  Brentwood, TNFebruary 24, 2017
The work was pretty straightforward and the training was sufficient for the position. The schedule and time off was amazing and the people were nice.
Pros
Schedule, Time off, Benefits
Cons
Culture
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Nice employees directors and management not nice
Scientist I (Former Employee) –  New York Mills, NYJanuary 30, 2017
Delt with essential documents with little computer programs that were essential to the job so that added 2 hours a day to your work. Work harder and faster with less. Trained by someone who was there only 3months before me. High turnover for employees. No advancement.
Pros
Benefits
Cons
No management, people above you have no degrees
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Great Benefits - work was not appreciated
Validation Analyst II (Former Employee) –  Sugar Land, TXJanuary 26, 2017
It was great at first. But as time went on, the Project Managers were putting a lot of pressure with un-realistic time lines. Seldom had enough resources to get the project completed on time.
Pros
Great Benefits
Cons
No advancement
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Need's Change
Clinical Data Programmer (Current Employee) –  North Wales, PAJanuary 16, 2017
Purely focuses on bottom line. Doesn't really seem to care about employees. Very high turnover rate and yet nothing really has changed yet. Hopefully new CEO that starts this year will fix things.
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This is great company
Sr. Programmer Analyst (Current Employee) –  Sugar Land, TXDecember 21, 2016
I have a very high regard for ICON because the work they do save life and make all the Pharma out there have a better way to develop Clinical Trial Drug to treat ill patients. Great ICON
Pros
Benefit
Cons
Nothing to say about
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Well established company; a good place to work
Senior Drug Safety Manager (Former Employee) –  North Wales, PADecember 14, 2016
Full service CRO with a global footprint and continuing to grow. Advancement depends on the area you work and the needs of the business. My co-workers were the best and most enjoyable part of my job.
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Departmental Decline
Administrative Assistant (Former Employee) –  Sugar Land, TXNovember 1, 2016
Went from a high performing, family environment to back biting, competitive, unmotivating environment. Millions spent on vendor for process improvements. Very few stuck. Upper management left and middle management were incompetent and dishonest. Many employees and clients lost faith.
Pros
Health Benefits
Cons
Management with no ethics, dishonest, cliques.
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Decent company but not much movement
Clinical Trial Assistant (Current Employee) –  Durham, NCOctober 4, 2016
Typical CRO environment and structure. The management team is nice and encouraging but unfortunately can only do so much to help you advance. This was a great place to start a career in clinical research however it gets stagnant quickly. There are fewer internal promotions than most would like to see but the opportunities will come up if you're willing to wait a while.
Pros
work life balance, benefits
Cons
room for promotion, compensation
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Innovative and goal oriented.
Document Management Assistant (Former Employee) –  North Wales, PAAugust 3, 2016
Overall ICON was a great place to work. They are one of the leaders in clinical research, and are very goal driven. They have a very fast paced goal for document management, including cutting down processing times by half. Its very demanding and competitive.
Pros
results based
Cons
limited job growth
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Very Disappointed with ICON
Senior Project Manager (Current Employee) –  Sugar Land, TXJuly 2, 2016
This is not the quality organization that I was expecting. Training is non-existent and resources just are not available to run a study.
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N/a
Clinical Trials Assistant (Current Employee) –  North Wales, PAApril 1, 2016
My typical day at work is assisting Project Managers and Clinical Trial Managers. I have learned a great deal int the 8 years I have been with the company, from how to do the incoming mail and shipment to updating our CTMS. I love my co-workers. ICON has a lot of employees so you get to meet a lot of different people, which is an added perk to the job. The hardest part about my job is doing meeting minutes! The most enjoyable part of my job is learning new things that expand my experience.
Pros
Pto
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ICON puts profits over people
Senior Manager (Former Employee) –  Philadelphia, PAFebruary 18, 2016
ICON Clinical Research is led by an accountant that puts profits over people. Morale is on the decline as he keeps on cutting budgets while asking his employees to do more and more with less and less.
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Great people, poor management
Manager (Former Employee) –  San Antonio, TXFebruary 12, 2016
Staff very collaborative and friendly. Management micromanaged and very critical. Money minded approached. Over work the salaried staff and not hire additional staff to save money. No incentives to work harder or longer.
Pros
Great employees
Cons
Management.
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A great place to work...
DOCS Contractor (Current Employee) –  Home BasedFebruary 11, 2016
A truly great place to work, they have worked very hard to ensure that each individual has the tools they need to do their job function efficiently. Have a huge amount of training for upcoming managers.
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Lack of support from management
Clinical Research Associate II (Current Employee) –  New York, NYDecember 18, 2015
Lack of support from management, has a negative reflection of the company. I would not recommend for those who are interested in furthering their career path.
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Overall rating

3.6
Based on 206 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.6
Job Security/Advancement
3.2
Management
3.1
Culture
3.4