ICS Employer Reviews

They have the potential to be a solid company. However, I believe they spread the management too thin for one, the training is not valuable in any aspects, it is done over the phone for 8-10 hrs and we don't even see trainers, there is no visual interaction with mamagers, peers etc.

They will hire anyone interested in being an investigator, therefore – more... non-existent culture. – less

There is no "typical" day, each day brings new challenges requiring mulit diredtional thinking. Hours are required to be extremely flexable due to airline irregular operations. Very challenging job, I still work for the same upper management group as ICS was purchased by Air Serv Facilities who then sold to ABM. I have been with this company for approximately – more... seven years. – less

A typical day at ICSM included qualifying sales leads, making sales calls, scheduling introduction meetings and customer visits, managing/completing actions in a Customer Relationship Management System, performing follow-up and completing next steps, and providing executives with weekly/monthly sales activity reports.

What I learned was that my experience – more... of selling to Managers, Vice Presidents and C-level executives was little assistance selling to line-level and administrative positions.

Although management allowed flexibility in managing my own schedule, they micro-managed activities and were not supportive of considering alternative approaches to customers, nor new service offerings to explore customer ideas.

The most challenging aspect I experienced was combating a prevalent perception that vendors lack ethical conduct, reliability and trustworthiness.

The most enjoyable aspect I experienced was establishing new, and revitalizing past, relationships through sincere efforts to bring improvements in time-in-process and reduce expenses for a seven state territory customer base. – less

Just standard procedures every day. I learned how to communicate with others as well as staff. The hardest part of the job was to stand on my feet all day, but I really liked my team.

Loved the interactions with all sorts of people, busy and productive, on the phone all the time...

It was a awesome place to work and I want to thank them for everything they did

Very nice company to work for over all. I loved working with my fellow co-workers. The management team could use training.

Mostly a reliable job with plenty of learning opportunities.

answer questions from customer on at&t advertising accts
i learned more about collections
management was poor
co workers were wonderful to work with
hardest part was collecting on acct sometimes
i mainly enjoyed the people i worked with

Situation anaylsis starts the process with a review of all operating processes in place. A personnel evualtion is made based on skills and job assignment. Industry bench marketing is made base on the current situation. While reviewing current and past resources for viability and implementation.

The most difficult part is the small independent business – more... owner who has worked to what is preceived to be a level of success that has carried them this far but lacks the vision to move beyond.

The most rewarding is seeing the results come to light in a relative short period of time.

My co-workers are those I network with for the purpose of maintaining my own education and process development

Your always learning something each and every day, this too is exciting and keeps the process alive it makes for those long nights and early get ups a joy, when all is completed you see the differences that have contiributed to new found vision and profitable and at times business sustaining results. The joy of seeing/ leading the difference at times is far more rewarding then the compensation received. – less

I learned new jobs skills while working here, but the management could have been a little more professional.

daily routines, value training and work experiences. hard working condition like working in bad weather specially on call duites.

Never a dull moment teaching young children! The fellow teachers were great women, even the head lady was nice.

enjoy the work, the hours, and the employer.

Great place to learn good independent working skills

A typical day at work starts with briefing of sales goals and accomplishments. I am an organized an calm worker so insist on organization of work area. Management was anxious and receptive to ideas as well as fellow co workers. Most enjoyable part of the job was customer contact. Hardest part was company failure.

Great place. Everyone is really nice and caring. Its a family atmosphere

I was not comfortable there like I am with wal-mart. I didn't work there long so other than that.

Overnight work
Overtime expected
Overnights is not my thing
Very quiet and can focus on one main thing makes it an easy job

I learned how to build electrical control panels, it was a very enjoyable job.

great place to work, management took genuine concern in employees well being