ICT

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
4 reviews

About ICT

ICT Group, Inc. (ICT) is a global provider of outsourced customer management and business process outsourcing (BPO) solutions. The Company's mix of customer service, technology and back-office solutions includes customer care/retention, cross-selling/upselling, technical support and collections, database marketing, data entry/management, e-mail response – more... management, remittance processing and other back-office business processing services. The Company also offers a suite of BPO technologies, which are available on a hosted basis, for use by clients at their own in-house facilities, or on a co-sourced basis in conjunction with its integrated, multi-channel operations centers.
(Source: 10-K) – lessMore from ZoomInfo »

ICT Employer Reviews

Outgoing Company
Sales Supervisor (Former Employee), Chesapeake, VA –
An ok place to work
Retail Banking Associate (Former Employee), Spokane Valley, Wa –
Strict schedules, unorganized training classes
Telecommunications (Former Employee), Colorado Springs, CO –
Good work place
Data Entry Operator (Former Employee), Mysore –

Working at ICT

  • What do you think -- is this company going to survive and thrive? Are they looking to expand their staff, or do you think layoffs are inevitable? How does ICT stack up ag...
  • What are the average starting salaries, bonuses, benefits and travel requirements like at ICT? What do you like best about working at ICT? Are there any great perks or sp...
  • Every business has it's own style. What is the office environment and culture like at ICT? Are people dressed in business casual, jeans and t-shirts, or full-on suits? D...
  • Do you work at ICT? How did you find the job? How did you get that first interview? Any advice for someone trying to get in?
  • STOP – 2 replies
    HORRIBLE DO NOT WORK FOR THIS COMPANY