sales (Former Employee), phoenix az – April 28, 2013
Cons: alot!! aweful pay, unprofessional people, ridiculous bosses, aweful work
after applying for months to just get a job they finally called me. I accepted the job and began work 1 week later,, talk about dealing with stupid people! The customers were always nice, mayb becuz u don't see them on a daily basis,, but ALL the women,, including some nurses but mostly management and sales girls have the worst attitude!! And hearing – more... them talk bad about clients is the worst! I started looking for a different job right away! Be careful with the PTO,, they fight u to let you use it... This is a terrible company,, there customer service sucks as well as the work – less
Take serious consideration before working for this company!!!!
Registered Nurse (Former Employee), Augusta, GA – March 19, 2013
Overall, I do believe in Ideal Image's product (laser hair removal). I have seen it work and I have completed it on myself. With that being said, there are people out there who are not the best candidates for this procedure. It depends on skin type and hair color, among many other things. These are things that should definitely be considered and talked – more... about during the consultation. And, of course, you have to be compliant. The consultant (sales person) should explain all of this to you. Now, is all of this info given to you in a consultation before you hand over the money.....majority of the time...NO!!! In my opinion, there are very few consultants with morals at this company and the ones that do have morals get fired! They have the highest turnover rate for consultants and managers I have ever seen. Management is very inconsistent. You can go for months doing something the way you were told and then, all of a sudden, you are handed a corrective action form or being "spoke to". They never bother to ask you if you were aware of a new policy or change or even what your previous manager communicated to you. They make changes constantly and if you are not aware of them somehow it's your fault. It's all about power and money. Most of the decisions made come from people you will never meet. As a nurse, the hours are definitely a plus when compared to working a hospital floor. But the way they sell you the job does not portray it correctly. They say it is like a 9-5 job, etc. and technically it is. If the consultant makes a sell at the end of the day someone is expected to stay and treat this person and you are expected to fit these treatments in all day. You could have a slam packed schedule but they still want you to fit in "1st time treatments". With the type of person I am, I could never agree with this. I will always take my time to insure the Guest fully understands all aspects of the treatment and I complete a safe, effective, and thorough treatment. Management does not appear to care about this. I have never seen a manager step behind treatment doors to see what we do as nurses. As nurses, we are the ones who review the medical history and any possible contraindications. Once we sign our name to that paper we are stating that person is clear for treatment (a MD will review the chart at a later date, state laws determine how much has to be overseen by the MD). During the 1st treatment, we also have to review exactly what happens during treatment, the process and what to expect during the next 8 weeks, what you can and cannot do during the 18 month treatment span. Does management take all of this into consideration??? I highly doubt it because if they did they would not state it can be done in 10 minutes. Now, if the nurses have ample time to fit in a treatment, that is understandable but it is very rare. In my experience, the main reason they almost demand that these 1st treatments are completed is to insure that the Guest is locked into the contract and most likely will not receive a full refund if they decide to no longer continue treatments. There are so many factors that they do not consider when they decide how you as a nurse should do your job. They also expect you to cover other nurses' schedules. It is very hard to get time off even though you do receive PTO. They normally want you to have your schedule covered or request a traveling nurse but there are a lot of stipulations to that. The way PTO is handled between different managers is also very inconsistent. I did find that nurses in other locations had no problem getting time off or were told to handle it in ways that I had been told were a last resort. They also want the nurses to participate in the sales. This is another thing that you will not be told prior to starting your job. In general, they treat their employees very poor. Now, if they like you, they will appear to fight for you, but the minute they feel you have crossed them in any way you are out the door! And when I say crossed, I mean it could be as simple as voicing your opinion or standing for what you believe in. No company or job is perfect and I know that but unfortunately, I have seen this company treat very good employees who have put everything they have in this job like they were nothing. And this has happened more than I would like to say. I have personally never been treated as badly by a company than the way I was treated at Ideal Image. They are very money hungry and all they care about is how they can make more but in turn they put customer satisfaction and service out the door, along with their employees. The prices are outrageous and continue to go up. And they wonder why the consultant cannot close a sale! I understand this is a business and money has to be made but there is no balance between the medical and sales aspects of this job. I will say the pay is above average for a nurse but trust me there is a reason behind that. Please take a lot of consideration before accepting any position with this company. – less
LEAD SALES MANAGER (Current Employee), Naples, FL – February 11, 2013
Pros: short days on saturday, and off sunday and monday.
Cons: it was 100 miles round trip
This is the dream sales job. The consultations are set for you on a daily basis. The call center confirms the appointments and gives the guest directions so they can meet at the center for the appointment time. When the guest arrives I present the consultation and sell Laser Hair Removal.
Pros: successful company. great training. quality equipment. competitive compensation.
Cons: i accept the cons as a natural part of life and feel silly listing anything.
Before I accepted the job at Ideal Image I read the above reviews. I was concerned about the negative comments that I was reading. I weighed all of the information that I was receiving and decided to begin my relationship with Ideal Image. I have to honestly say, I couldn't be happier. The individual centers are like teams. So we not only have our individual – more... jobs but we pitch in and help each other when needed. I can understand if it is not a good fit for someone who does not like to work "the team spirit" thing. I think there is something to say however about giving your all and reaping the rewards, while being a part of a group effort. A team is only as good as its individual members, and a weal link can disrupt the process. I think this company requires the best people to be the best. If you are just interested in what you can get and not what you are willing to offer, this company is probably not for you.. There are plenty of mediocre jobs out there. This isn't one of them. – less
nurse (Former Employee), new york – November 16, 2012
This is a horrible company to work for. They only care about money and sales.....they do not care about he guest once they sell them...they push scheduled appointments back just to accommodate a new guest and expect you to work late every day!! Management is immature and catty.......nothing but women will never tell u any of this during the interview.....CONSIDER – more... YOURSELF WARNED!!! – less
Lead Sales Consultant (Former Employee), Kansas City – September 26, 2012
Pros: decent pay, good hours
Cons: not much integrity in the leaders
This starts out as a fun exciting place to work but it doesn't take long to realize that the morals of the leaders are questionable to say the least. It is a used car sales approach to put it mildly. I would never recommend that anyone with talent waste their time on a poorly run organization like this.
Registered Nurse (Current Employee), Glen Allen, VA – July 20, 2012
Pros: large/moderate bonuses monthly
Cons: short/no breaks, poor management, terrible communication
They pay you well but they don't value their employees. If your not a consultant making them money each month you are expendable. They are very reactive vs. being proactive. You'll never have feedback on what you can do to improve your skills/performance or what you do right and how to continue to preform well. It takes forever to get a response from – more... management regarding your schedule, days off, important matters within the center, or concerns. If you voice a concern or complaint look out, it's better to fire you than to take your concerns to heart. It looks like a great employment opportunity on the outside but it's pure poison on the inside. Very money driven and motivated but does not care about existing guests. They expect you to stay late nightly and return to work the next morning. Little to no flexibility with your schedule, even though that is not what I was led to believe, short/no lunches and LOTS of overtime. They want you to eat, sleep and breath Ideal Image. This is not a true "office" job and I would prefer working 3 12-hour shifts with four days off a week vs. 5 10+ hour days at Ideal Image! The new treatments take priority regardless of if time/nurse is available or if appointments are already scheduled. BE CAREFUL when considering employment with this company and weigh all options!! – less