A typical day at work is customers walking in and out of the doors, meeting and greeting them, checking them in, getting them upstairs to fly, and making sure at the end of their visit they enjoyed themselves. Management at iFLY SF Bay is attentive and always there for my co-workers and I even if they aren't at work. They are helpful whenever I have an issue with something. But when it's crunch time they want us to be on our toes and get through the day as smooth as possible. My co-workers are right by my side, to guide me and lend me a hand when I know I shouldn't go to my manager. We all work together to accomplish our goals of the day and make sure everyone leaves with a smile on their faces. The hardest part of my job is when a customer is so upset that I'm not able to assist them because they are demanding a manager. The most enjoyable part would be seeing our customer with a smile on their face walking out the doors. Or when we ask "Did you have fun?" all they can do is, smile and say, "we'll be back."