iHealth Technologies Employee Reviews

Found 10 reviews matching the search
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Great Company
Customer Service Associate (Former Employee) –  Atlanta, GAFebruary 18, 2016
Actually loved working here. The hours were very good, any time off that was needed you were able to take. Management had an open door policy, and are very interactive with workers.
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Great Company To Start A Career With
Product Owner (Former Employee) –  Atlanta, GAJune 30, 2015
Be ready to dive in without any true guidance while being expected to adhere to complicated business procedures. You will need to be able to read lots of poorly maintained policy documents which are spread across multiple locations.

You can rely on team members to help, but only as much as they have availability due to the workload and pressure of monthly cycles.
Pros
Great Location, Decent Benefits, Friendly Co-Workers
Cons
Constant changes in management/leadership, outsourcing, under developed business practices
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Hard Job, but enjoyed it
iHT Employee (Former Employee) –  Atlanta, GAAugust 3, 2014
iHealth Technologies is a good place to work. CEO cares about his employees. Company has really grown. I enjoyed the people I worked with.
Pros
Pay was decent, CEO cared about employees
Cons
Was often hard to balance work/home life
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Exciting Workplace
Managed Care Coordinator (Former Employee) –  Hoboken, NJJuly 16, 2014
I was taught a lot of different medical records programs. The only con about this job was the management. Friendly coworkers and wonderful training
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No Structure
Manager (Former Employee) –  Atlanta, GAApril 29, 2014
IHealth is a company that has no structure. There is no room for advancement and do not attempt it, otherwise you may be dismissed. There is a lot of off shore support which is one of the biggest issues because they are never available when needed. Also, culturally, dealing with associates in Pune and Hydrabad, India is a challenge. When they are available, it's usually unsolicited criticism along with the attitude and mentality that they are better and smarter. There is a strong lack of communication and upper management doesn't seem to care. Benefits were good and my manager was nice but others not so much. All I can say is, join at your own risk. It's not for everyone. Also, there's a pretty good turnover especially since most of the business is through acquisition of other businesses and again, the communication. This is a BPO, so job security is not guaranteed.
Pros
Benefits, Pto, Holiday and Work/Life Balance
Cons
No Structure, Pay, Upper Management and everything else
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Pros/Cons
Manager (Former Employee) –  Atlanta, GASeptember 12, 2013
PROS
-flexible schedule
-excellent PTO program
-community endorser
-friendly MDs


CONS
-multiple computer problems
-antiquated systems, methods
-siloed departments, lack of cooperation/interdepartmental training
-opportunity for advancement few and far between
-hardest part of job: trying to anticipate the "unknown"
Pros
travel/reimbursement benefits
Cons
micromanagement
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Work and Fun
Research Analyst (Current Employee) –  Hyderabad, APSeptember 12, 2013
I started in this company as Trainee and grown up as Research Analyst within one year.

Fun at work is the concept the company and management value more rather just working.
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Ihealth technologies
Claims Negotiator (Current Employee) –  Hoboken, NJAugust 4, 2013
Getting Claims calling provider to negotiate a rate, I learned the Horizon system such as Nasco and TPK.

Management could be improved, co-workers are nice, The hardest part of the job is changes every week in how we work. Unfortunately seems to be people walking in and out.

The most enjoyable part of the job is the people.
Pros
the people
Cons
inconsistant in how they do work!
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Many company wide changes taking place.
Receptionist/Office Administrator (Former Employee) –  Atlanta, GAMay 5, 2013
This company is going through many changes. Most in office work has been sent off shores. Years ago this was a good company to work for. Due to the healthcare changes it has taken a total change in direction that mostly benefits it's executives and investors.
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Overall rating

3.4
Based on 13 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.7
Job Security/Advancement
2.7
Management
2.8
Culture
3.2

iHealth Technologies Reviews by Location