Pros: Free meal per work day.
Cons: Had to do graveyard shifts when starting for a long time. Cheap tables
Depending if you work in the morning, afternoon or graveyard, the shift runs very differently!!But overall the work environment is great, except that you can never ask for a day off, or they'll make sure to have an excuse for you to work that day or make it up to them somehow. I guess the management issues can be summarized in them "getting back to you" when you have done anything that they do not like... The most enjoyable part of the job were the coworkers. The worse part of the job...CHEAP TABLES/NON-TIPPERS... lots and lots of them... but the table flow was for the most part fast, so you kind of make it up (most of the days). I remember the job got really annoying once they removed the gratuity included automatically on tables of 6+... but I guess it was something that changed in many places as well.