Company with a Solid Set of Core Values
Sales Department Manager (Former Employee) – Elizabeth, NJ – June 22, 2017
Ikea as a company is pretty amazing. They strive to not only create a positive working experience for the associates, they also set incredibly high industry standards for fair treatment of the people that produce the product on a global level.
On a store level, there are pros and cons. I worked in one of the older stores with an established management team. On one hand there's a lot of experience to tap in to. On the other hand, some people can be resistant to change. There can be some issues in regard to politicking, but that is common in every retailer. Overall, I had a supportive Store Manager, so that was a big plus.
The work load was heavy, and often times I felt like I was left to my own devices. I was definitely putting in 50-60 hours/week for a while just to get my department in order. We had a high volume store, and customers were not very considerate. Burn out is very real. Some of the other managers had to take leave due to strain of the demand.
There was very little work-life balance. Your schedule is all over the place, so consistency is non-existent. However, IKEA as a company is taking active measures to address those issues, so it will be interesting to see what that looks like going forward.
Overall, IKEA is the only company that I've worked for that I would go back to.
Great company culture, opportunities for advancement, great benefits
Issues with work-life balance, very demanding