Fun environment with great food.
Food Server (Former Employee) – Orlando, FL – May 11, 2016
Start out the day by opening up the line and cooking breakfast for the opening customers, talking to and serving them in a friendly conversational manner. During which the staff would send each other on breaks as orderly as possible. Throughout the day we'd maintain serving while maintaining a clean serving line and greeting the customers, as well as keeping the serving line full and up to temperature. At the end of the day we'd serve our last customers, then clean up the whole kitchen area and prepare the next day for whomever was opening next shift. I learned a LOT about food safety, however, management seemed confused very often about the company policies, and often made confusing changes to the policies because of that. There were multiple team leaders that acted as manager mostly due to the head manager not being around a lot. This lead to the rules and policies being changed without other manager's knowledge. Most co-workers were friendly and did their share of work so that others could do their own. The hardest part of the job was the non regulated schedules, often bouncing me from a closing shift to an opening, which was difficult combined with the drive to and from work, as well as dealing with the constant sudden changes while we were always understaffed from multiple call-outs, often leading to a great deal of multitasking to far great lengths sometimes doing 3 co-worker's jobs at once. The most enjoyable part was having friendly conversations with satisfied or soon to be satisfied customers, and the food was legitimately delightful to be around.
Affordable Lunches, safe environment, mostly friendly staff. Great benefits.
Management was quite slow to respond to problems, on feet all day, a bit too much multi-tasking, randomized schedules.