Pros: pto, great coworkers and management staff
Cons: mandatory phone shifts daily
Great place to work on an entry-level basis. Typically, half of my day is spent on the phones with clients, and the other half is spent processing paperwork. The hardest part of the job for me is the fact that we have scheduled mandatory phone shifts. I didn't know that it would be like a call center. The most enjoyable part for me is the fact that I get to assist clients in obtaining child care assistance.