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IMG LIVE
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7 reviews

IMG LIVE Employer Reviews

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Job Work/Life Balance
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IMG Live
Traffic Manager (Former Employee), Atlanta, GAMarch 2, 2014
IMG Live was a great place to work. It was filled with fun, hardworking people. I began as an Associate Account Manager on the New Business team in 2010. I ended my time at IMG Live as their agency Traffic Manager. While working on the New Business team I spent a lot of time working with the VP of Creative. At the end of 2011 the company had grown large – more... enough to need a Traffic Manager. The VP of Creative came to me and suggested that I take the job. He believed that my qualities would be a great fit for the job description. I researched the job description and decided it would be a great fit! As the first Traffic Manager of the agency I assisted the company in implementing its very first creative process. It was not an easy task because many were resistant to the change the company was going through. We successfully implement the process in both the New York and Atlanta office. I managed the schedule of a team of six: 4 graphic designers, a video producer, and a 3-D rendering specialist. The clients my team and I spent most of the time designing for were: DirecTV, Coca Cola Recycling, KIA, Starwood Hotels, RBC, Norton, and USAA. I left IMG Live in May of 2013 for an opportunity that would give me a little more freedom to work more closely with the clients. – less
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Helping People Grow
Call Center Ambassador (Current Employee), Salt Lake City, UTFebruary 10, 2014
Pros: small company with family atmosphere, additional commission when sales goals are exceeded
Cons: healthcare benefits
Each day I get to coach and develop talented individuals to enhance their customer's experience through programming sales. I educate them through individual and group coaching and training, effective feedback and listening skills. I've learned that each individual has a talent, you just need to find it and help them develop it on their own. My co-workers – more... are incredible and supporting. It's more like family than work each day. The hardest part of the job is balancing the many daily activities. Organization and time management help you overcome this obstacle very quickly. There's also asking for ideas from the team. The most enjoyable part of the job is the people and watching them grow and develop each day. – less
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Poor Management
Sales Manager (Former Employee), Pueblo, COJuly 5, 2013
Pros: good pay
Cons: poor management
Having to report to 6 different "managers" in a day makes it hard to get any real work done. In addition the managers were un-experienced and ineffective. The company developed a set of core values and even had training on them, then promptly tossed them out the door once we were back in the field. While openings for management and assistant management – more... were always opening up the company refused to promote anyone from the field to the corporate office. Leaving new management clueless about what it was we did while making a firm statement that the field reps were expendable. They continued to sell this point by replacing good reps on a regular base. – less
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List of Duties
Call Center Ambassador (Former Employee), Huntington, WVApril 9, 2013
•Call Center Ambassador, Huntington WV.
•Increased attach rates at Huntington CCC through daily power hours, coaching, and incentives for two respective call types.
•Created reports based on the site’s performance, and duties throughout the week.
•Improved attach rates from 2.79% to 4.59% in the BGI call type and from 6.81% to 9.44% in the ACE call – more... type.
•Created chair drops and presentations to facilitate advanced product knowledge in common areas of opportunity on the production floor.
•Gathered feedback and held awareness campaigns through focus groups and written communication with the Operations Team.
•Experience with tactical financial management. – less
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Great experience with a fantastic company
Manager (Former Employee), Atlanta, GAMarch 26, 2013
Pros: performance rewarded
Cons: upward mobility tough
Management cares and rewards you for strong work ethic and performance. Great exposure to sports marketing arena. I enjoyed the people that I met working with the company, they were highly intelligent and fun. From my perspective the only con would be that upward mobility seemed challenging.
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Awesome company that generates fun and excitement in the work place.
Call Center Ambassador/Marketing Sales Manager (Current Employee), Atlanta, GA, I actually work out of Ogden UtahDecember 20, 2012
Pros: i have the autonomy to do what i need to do without asking permission first.
Cons: i work as a third party within a third party supporting a third party.
In a typical day, I can be assured of interacting with inbound phone agents trying to upgrade customers on entertainment packages. My job is to motivate and captivate the attention of the agents. This helps the company have engaged, enthusicastic employees. I generally give away hundreds of dollars a week in cash and prizes. The most enjoyable part – more... of my job is making people happy by providing them the recognition they deserve. The hardest part of my job is not having any real authority with the call center, I must get my results strictly from my abilities to influence others to do what I need them to do. – less