Unified Communications Subject Matter Expert
Immersive Concepts LLC - Washington, DC

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Immersive Concepts is an innovative government contractor seeking an experienced Unified Communications Subject Matter Expert who possess the following skills and expertise:

Qualifications

  • Bachelor's degree in information technology, computer science, engineering, telecommunications or a related field or equivalent relevant experience.
  • 8+ years of directly related experience in video teleconferencing, unified communications, IT technical services, audio/visual installation, and/or help desk.
  • Extensive hands-on experience with Polycom codecs (IP and ISDN), Multimedia Rooms, RMXs, CMAs, DMAs, VBPs, Streaming Video (uni-casting, multi-casting), and Video On Demand (VOD) technologies.
  • Strong IP Networking background ranging from T1s, to ISDN PRIs, SIP trunking, and secure crypto communications
  • Strong interpersonal and customer interface & customer service skills.
  • Good verbal and written communication skills.
  • Extensive experience designing and implementing enterprise solutions upon Polycom CMA, DMA, RMX MCU, VCM, RealPresence Resource Manager, Codian MCUs and ISDN gateways, Adtran Atlas, AMX, Crestron, Extron, SmartBoards, etc.
  • Polycom RealPresence integration with Microsoft Lync 2013
  • Must be self-motivated, multitasking and able to work alone as well as in groups.
  • Excellent writing skills, experience with writing and preparing Statements of Work, technical papers, and training material.

Responsibilities

  • Provide Audio/Visual, Video Teleconferencing, Unified Communications, and Video Streaming ideas and design concepts
  • Gathering requirements via site surveys to produce drawings and recommendations for possible solutions and improvements
  • Perform complex troubleshooting for telecommunications circuits, IP network, VTC codecs, A/V switches, and video bridges.
  • Prepare documentation, trainings, and presentations for all equipment and solutions

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