over all pleasant experience mainly because of coworkers and managemant
Customer Service (Former Employee) – Morrisville, NC – July 5, 2017
there were 3 different shifts, but everyone always spoke upon arrival and signed into their phones in a timely manner. The opportunity to learn came with every call, so the day was never boring. When ever needed, management was always available and helped whenever possible. Overall there was a normal amount of stress, and at times an extreme level of stress, but that is with every work place. Probably the hardest part of the job was being able to stay detail oriented due the speed of which the calls came into the center. It was very important to be able to maintain that accuracy but still keep the volume of calls under control. The best part of the job was the ease of getting along with everyone. There was always time to laugh and there were times when we would have parties for birthdays and other special events. Usually everyone would participate. Over all I really enjoyed the customer contact, management and my fellow employees.
lunches and celebration dinners
some micro-management and inability to advance within the company