Customer Service Representative
Imprintables Warehouse - Carmichaels, PA

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Customer Service Representative

Full-time position
Monday – Friday (day shift)

Imprintables Warehouse, located in Carmichaels, Pennsylvania, is a wholesaler of heat printing products and equipment for sign and garment decoration is seeking a motivated, highly dependable individual to work on our Customer Service team. We are committed to nurturing your talents and supporting your career goals with our enjoyable work environment, team culture and core values.
When you join our organization, you will enjoy an exciting work environment with great opportunities for growth. We are committed to providing extraordinary customer experience, and demonstrating passion in all that we do.

Primary Responsibilities:
 *Participates and provides expertise as a member of the Customer Service Department team.
 *Handles incoming phone calls.
 Ensures and provides quality service to both internal and external customers.
 *Receives, processes, and verifies the accuracy of orders from customers.
 *Researches and resolves problems with customer orders.
 *Assists team with other clerical and administrative support.
 *Contributes to the development and maintenance of standards, policies and procedures regarding customer service.
 *May perform other duties as assigned.

Skills, Education, And Experience:

 *High School Diploma or equivalent. Associates Degree preferred.
 *Minimum of two years’ experience in a customer service and/or sales environment preferred.
 *Flexible, team player with the ability to execute duties efficiently and error free.
 *Must possess strong computer skills.
 *Must be able to demonstrate a strong cultural fit through a team-focused approach, stretch-driven, ambitious and will possess strong emotional intelligence and highly effective interpersonal skills.

We offer an excellent compensation and benefits package.

Please submit your resume and salary requirements to: Human Resources, fax to (724) 583-2650, or email. No phone calls will be accepted.