A typical day at In N Out Burger depends on what position you are working. If you are a cashier you count your drawer, take orders, calling out specific orders to the cooks, clean dining room, clean around registers, help call and hand out orders, count your drawer again and leave.
If you are working pay window (charging out customers through the drive through) you are processing payment after correctly repeating back the order, cleaning dishes (which are constantly coming in throughout the busy times), preparing tomatoes for burgers (cleaning & slicing). You also need to count the register when you start work and right before you clock out
If you are working the drive through corner you take orders through the headset, make drinks, and hand out food at the same time. You also help hand out counter order food (those that park and come in to order) if you are not busy, and calling out specific orders to the cooks.
If you work the fry station you are making sure you have a full sink of fries (raw diced potatoes sitting in clean water to wash off the starch) and a full spin up (raw diced potatoes spun to dry ready for frying), dropping the correct amount of fries that coordinates with the incoming orders, maintaining a clean station and practicing safe working habits, properly proportioning fries and making cheese fries or animal fries when necessary, and sometimes calling out orders if not too busy.
If you are working board (assembling the burgers) you are to make sure you area is fully stocked, and assemble the burgers as fast as they are coming off. The speed depends on – more... the business of the store and the person cooking the patties. You are prepping the bottom buns as soon as you get the order tags placed in front of you in your area, wrapping them, bagging them, and calling out to have the orders picked up & brought to the hand out table, which is where the fries are. This is done all at the same time in an assembly line like fashion where you are the only one handling many tasks at the same time.
If you are the cook you need to make sure you are dropping meat down on the grill according to the orders. You have to make sure you are not creating much waste by not dropping too early or too late. You are also paying attention to your board person and working with them to get the food out properly, if that person is too slow it is your job to assist or say something to get them replaced if they are getting too overwhelmed.
Everybody is expected to provide excellent customer service and hot, fresh food delivered in a timely manner.
The hardest part of the job for me was working fries, because I never got to be a cook and loved working board. A lot of times you were by yourself working fries and it is very difficult to have to dice your own potatoes, spin them to be ready for frying, and drop enough fries for upcoming burgers all at the same time. It is as if you have to be two people at one time.
The most enjoyable part was the amazing organization and team work we all exhibited. We all worked like a well oil machine, with some minor bumps, but overall the organization allowed for great productivity, efficiency, and most importantly great customer service. I also loved working with a lot of my co workers and developed some friendships throughout my days of working there. – less