Store Trainer (Former Employee) – Las Vegas, NV – May 16, 2013
You always hear wonderful things about In-N-Out. But the truth is, unless you're planning on going into management, the company cares very little about your happiness and comfort. I worked for the company off and on for 8 years, and I went about 5 of those years without a raise or training advancement because of how I looked. The company is against visible tattoos, so I had a meeting with a Division Manager to ask if it was all right if I were to tattoo my arms and wear a long sleeve. He said it was fine. And then I was treated like a piriah. The hours are long, the paces at which you work are intense, and there is a lot of pressure if you are human and make a mistake. Furthermore, you are not offered benefits unless you're full-time, and it's difficult to become full-time. There is a lot of favoritism, as well
Great job for anyone who can work hard and work well under pressure.
Level 7, Assistant Manager (Current Employee) – California – August 28, 2013
I've been there for almost a decade - since I turned 16 and could work! I know this job like the back of my hand but still see myself learning something new and improving. The people are what keep you coming back. It sure is a lot of standing up, moving around, physical labor, etc. For the pay and benefits, it's worth it. It also depends on the management team you have - I am lucky to be apart of such a great team now. I love the diversity of ages, ethnicity, and personalities in the stand.
It doesn't feel like work when you really like what you do. Yes - this is a job, so it gets stressful at times when people call in sick or it gets really busy unexpectedly, but in the end it is well worth it if you have the can-do personality and genuinely like people.
Associate (Former Employee) – Laguna Niguel, CA – November 12, 2015
You cannot go a day as an In-N-Out employee without learning something new. I learned amazing customer-service and hands on skills that turned to my everyday life necessities. Management and co-workers were so comforting, helpful, and made it feel like family. The hardest part of the job was learning the call outs to the cooking staff. The most enjoyable part of the job was everyday meeting all new people, the memories, and making the big smiles at my store.
Fast-Paced Job with Good Pay, Somewhat Difficult Work Environment
Customer Service Associate (Former Employee) – Phoenix, AZ – April 24, 2014
In-N-Out Burger is a good place to work for those who enjoy a fast-paced environment and a decent income. INO (In-N-Out) is an alright place to work but it is pretty demanding. An associate needs to be efficient in their duties and knowledgeable, they will most likely not be fired but until they become more efficient or knowledgeable they will probably be looked down upon fellow associate (that's a hard part when first starting off there). Co-workers are fairly decent in regards to the store I worked at. Store Management was pretty good; however, it really depends what store you work - each manager is different, some good some bad. Breaks are alright. You must work 6 hours or more to get a 30 minute break. 4 hours or more you receive a 10 minute break. Every time you work, even if it's for 1 hour you get a free burger which is probably the best part. On a scale of 1-10, I would give it a 6.5.
good pay, efficient company, good benefits if full-time.
Store Associate (Current Employee) – Standard, IN – January 4, 2016
In N Out consistently stays busy throughout the whole shift. I have been learning throughout my time at in n out how to pace myself throughout very busy times, and how to prioritize certain aspects of the job to give a satisfying experience and enjoyable produce. My co workers are great people and always enjoy working with them, we can trust one another to help and achieve work oriented goals together.
Level 1 (Former Employee) – Temecula, CA – February 9, 2016
Everyone has a certain job that they do, which makes it very fast and efficient to work there. Since everyone has a certain job that they do it makes everyone do a better job as well as keep customers taken care of very effectively and quickly.
Level 6 (Current Employee) – Orange County, CA – April 25, 2012
I love working for this company. They treat their employees extremely well. The atmosphere is fast-paced and fun. A typical shift is 6 to 8 hours. You work from the bottom up; they hire from within. I learned so much about the company, how to operate in the store, and life-long lessons like integrity, teamwork, hard work, leadership, etc. The co-workers make or break the experience; I've been fortunate to work with amazing associates for over 6 years. The hardest part of the job is the constant working, but it is so rewarding and time flies by so fast, it's not really a con. The most enjoyable parts of the job are the people, the pay, the benefits, the room to advance, and the customers.
free food, great pay, benefits, friendly staff, advancement
Cook I (Current Employee) – Santa Ana, CA – February 9, 2013
You clock in go to your assigned position and do the best job you can do. Its about being a part of team, every position is just as important. An error in one area effects the whole team, it all ties in together. The management team, as well as the co-workers, are there to help you grow within the company, they are constantly training you and if you work hard for them, they work hard for you. The hardest part for me was learning how to multitask at closing, but everyone there is there to help each other and it relieves the stress knowing they've got your back (that's the best part too).