Customer Care (Former Employee) – West Chicago, IL – December 6, 2015
This place is a job. The management is lacking and people do not do their fair share of work. You can bring something up that needs to get done, but don't expect it to get done. The people are nice to work with and the events are fun. The pay is lacking for the position you are given. Flexible with your schedule when need be.
Senior Account Manager (Current Employee) – West Chicago, IL – April 18, 2014
Starting the day requires responding to emails sent overnight from the customer care department, vendors, and customers. Place all orders that have come in, then begin making calls. At any given you may need to stop calls to prepare quotes or check pricing and availability so that a sale can be entered. I learned how to negotiate pricing and research market trends to ensure I am able to reach sales goals in a changing sale industry. Throughout the day co-workers may have questions on how to find a product in our system or how to log into our suppliers website for pricing. Finding pricing and availability via internet is essential, because calling a vendor can more time than needed. I like to try to help them since we work to together I noticed that it helps keep the morale up when sales are low. The most enjoyable part of the job is the co-workers.
employee parties, gift cards, free lunches, 9 paid holidays
Sales Representative (Former Employee) – West Chicago, IL – December 30, 2013
In The Swim was a very fun place to work at since you always had that chance to earn bonus by doing good work, including one for even showing up all the time on time. The supervisors were always knowledgeable and available in case a question needed to be answered. Promotions were also given by work ethic and knowledge not seniority. The hardest part of the job were customers with complaints who wanted resolutions that weren't possible either by distance or company policy, but the most enjoyable part was the coworkers and enviorment
management always available, relaxed work enviorment