Hi. I’m Renee, the Senior Program Manager at Indeed and I have a great job. I work for a technology company that is 100% focused on helping people get jobs. At Indeed, we don’t do things like anybody else. The program team takes the same approach to process management as the product team takes with our design: we look for simple ideas that make a big difference.
The program managers work with everyone else in the company to help them get stuff done. My boss says we are the glue that keeps everything together. I think we are just really good at helping others do their jobs better. And right now, the Marketing team needs some program management love.
So, what would you do?
Indeed program managers are facilitators and motivators who are comfortable working across functional teams. We ensure collaboration, communication and visibility between the Product team and the rest of Indeed. We do planning, but not plans. We constantly question the status quo. We think deeply about process improvement.
You'd be primarily working with our Marketing team supporting their ongoing efforts to drive traffic and engagement with our products. As an Associate Program Manager at Indeed, you get to identify gaps in existing process and propose simple changes that have big impacts. You brainstorm, think beyond the obvious, drive projects forward. You see what needs to be done and do it. You keep track of all the details, and keep us focused on the most important ones. You know the difference between what could be done and what must be done.
Among the tools in your toolkit, the two shiniest will be your powers of persuasion and your outstanding communication skills. Your first test: apply with your Indeed Resume and include a note that will convince me there is no other person better suited for this job than you.
Here’s a hint: I don’t want to hear about gantt charts or the PMP. I want to know how you solve complex problems with very simple solutions.
And why would you want to work here? We have some ideas:
- People like it here: Many of the people who started working here years ago are still around, and the rest of us seem to be sticking around too. Part of our high retention rate may be due to our fairly strict "no jerks" policy.
- You will be challenged: People here are smart and are going to challenge your ideas, but we get along even when we don't agree. Being highly metrics based means we all talk the same language: results.
- Indeed is useful and successful: People all over the world were looking for jobs last year and they will be looking for them next year. Recruitment is a mature, established industry with billions of dollars flowing through it. We've been profitable for years, and are a market leader not just in the US, but in countries all over the world.
- We make money in a way you can be proud of: Some websites try to take advantage of people looking for jobs, we don't. You can explain how we make money to anyone and they aren't going to get creeped out. We provide employers a great service at a great price, and we don't take money from people who are looking for work.
- Job seekers and employers love us: We get testimonials from people looking for jobs and people who are hiring all the time. People love Indeed. The only ones who don’t have never heard of us.
- You'll be working on something that matters: Finding a job is an emotional experience, and finding a good job directly impacts the quality of peoples lives. Not only financially; people spend about as much time with who they work with as the people they love. You'll directly contribute to the well being of everyone who uses our site.
If you are a natural born planner and want to use your indefatigable energy to help us build a sustainable business, I look forward to hearing from you.
Senior Program Manager, Indeed