great for the end-user, not as great for the employee
Account Executive (Former Employee) – Mountain View, CA – April 6, 2016
My time with this company was heavily based on hitting a set number of dials each day and was overseen by a outstandingly difficult manager who is no longer with the company, but was the catalyst for myself and many others to seek employment elsewhere.
My recollection is that selling this product while being responsible for account management, accounts payable and more was a heavy burden that made it difficult to give any one task the attention it deserved.
This is probably a job best suited for someone straight out of college who needs to cut their teeth in tech sales.
Client Support (Former Employee) – Stamford, CT – January 7, 2016
Most of the reviews here are from people who are new or entry level, so they are probably looking at everything with "rose-colored glasses".
Indeed is growing exponentially, which is great. But to keep up with growth, they end up promoting people internally that are only qualified because they're friends with management. So the office has quickly turned into a sorority clique where friends promote friends. If you are very close with your manager on a personal level, you will do great! If not, you will not be supported and you will quickly find yourself looking for other opportunities. Indeed is much more political than they would have you believe.
Because these managers have no experience, they have unrealistic expectations of their employees. This sets people up for failure and creates a terrible work environment. I (and others) learned the hard way that you can't trust anything management says. I never knew where I stood and I suffered anxiety attacks on a regular basis. HR is also young and inexperienced, so they will not help you.
The benefits Indeed offers are great, but in the end, if management is terrible, talented people will leave. I truly wish I had more positive things to say and I hope that Indeed can turn things around. They need to stop giving career opportunities and special treatment only to their friends. They also need to invest a lot more training into their managers - HR and Senior leaders need to wise up as well.
Client Service Intern (Former Employee) – Stamford, CT – February 11, 2016
As a summer intern, I got to work on the client services team along with 20 other interns. The team I was placed on delegated me real work to help them with. Having to balance the work given to me could be difficult at times for at the same time, I had to stay coordinated with the other interns in order to work on our group project. However, everyone I worked with was willing to help and very friendly. The company culture is wonderful, the employees generally seem happy to be working there! I think the energy of the environment drove everyone to do their best, at least for me it did! I learned how to work and prioritze multiple tasks at a time. I also was able to improve my research and presentation skills.
Account Executive Intern (Current Employee) – Manhattan, NY – March 1, 2016
Indeed is a great place to start a career. Sales at this company is fun and teaches an individual team work. A typical day starts off with free breakfast and coffee and you're already motivated to start working. Throughout the day you make calls and send out e-mails. The greatest part is, when a sale is made the representative plays a song of their choice for 30 seconds.
Support worker (Current Employee) – North wales – July 27, 2016
I have worked for Potens in the north wales area for nearly 3 years now, I have moved from one service to another and thoroughly enjoyed working in both places. I moved to another services for a promotion which I felt I was supported by my previous manager and she helped guide me to work towards my goals, when I moved to the new service I was very welcomed by all staff and senior team! My area manager has also helped support me through my promotion and always feel there is support around you when you need it, I enjoy working with all past and current service users and it's a very rewarding job to have! Company is great and always have loads of training for you.
Client Support Specialist (Current Employee) – Stamford, CT – May 5, 2015
Indeed is an industry interrupting, growth company in a growth sector. The culture is young, dynamic, but not reckless. Management is open with all employees and values contributions and consistently demonstrates a commitment to the betterment of the employees. The benefits and work environment are stellar.
Undoubtedly there are negatives that I have been fortunate enough to not to run into, but I can only speak to my experiences so far.
Great atmosphere, management is honest and trustworthy, quality benefits
Work/Life Balance is a bit off, but only due to volume of work not to any pressure applied by management
Selling to staffing companies at Indeed is not for the faint of heart. For new sales people considering, recruiters are experts in sales and can sniff out a rehearsed pitch in 10 seconds and are filled with objections. For experienced sales people, this vertical is micro managed to an extreme which means if you don't fall in line it is difficult to move your career past a call center. To make things more difficult for Staffing AEs there are minimum sizes to the deals which you can close. Your minimums are double what your counterparts on the direct employer side can close. So not only are the clients more difficult to close, your budgets are also twice as limiting as your colleagues. This means deals are more difficult to come by and less commission dollars. There is no monetary compensation for your restrictions, only pride that you're working in the most difficult vertical.
When done properly there is a higher retention rate however this takes time to learn and in sales time is money. Middle management is fantastic, the AEs in staffing are incredible unique individuals. The culture is great. This is a great vertical to learn about sales but the most difficult to excel in.
Client Support Specialist (Current Employee) – Stamford, CT – September 3, 2015
Culture is first and foremost at Indeed, which could be the biggest reason it is the #1 jobsite worldwide. Senior leadership does everything they can to make every employee happy and come to work excited. They are also HIGHLY visible every single day, including the CEO. Offices are open floor plans, so no corner offices for the senior leadership. They sit all over the building and amongst all of the different teams in their departments. Managers are highly experienced in the digital media/digital advertising field so you are learning from the best of the best in the industry.
Entry-level jobs are filled on personality and fit, which makes your coworkers unique and inspiring. Indeed's Training and Development team can (and will) teach you what you need to know to perform the job, but you have to bring personality and drive everyday to be great at it.
Indeed bombards you with perks and swag, are always looking to improve employee benefits, and just takes unbelievable care of their own in general. Promotions are everywhere, all over the US and the world, so the opportunities are endless. Lunch is provided every Wednesday, breakfast every Friday, with Thursday happy hours (also catered) sprinkled in a couple times a month. Wide assortment of snacks and drinks on all floors. This is a company with a big name right in the heart of Stamford that is growing stronger everyday, but that is still not enough to change its small company feel.
I really appreciate that the company allows flexibility in your workday and unlimited PTO. My co-workers are easy to work with, and I feel supported by team leads. I only wish the pay was a bit higher. Because of this, I doubt if I will be able to work here for very long. But for the time being, I'm enjoying learning new things and picking up a few skills.
catered lunch, casual dress, team outings, support, Aetna
An unbelievable place to start and build a career. Working for Indeed has pushed me to work harder than I ever have in my life. Like any sales job you will experience your ups and downs however, Indeed offers a truly unique opportunity for all their employees.
-Their growth within the market is unprecedented -Simply put, our product saves our clients money. -Management is demanding however, internal promotions almost guarantees your boss has not only done your job before but been one of the top performers for the company. -The compensation structure is the best in the industry.
My favorite aspect of Indeed is the entrepreneurial culture it promotes. Hard work is rewarded and you are given the freedom to sell the product in an independent manner.
compensation, atmosphere, selling a product that works
2 quota situation consistently puts your book of business at risk
Work-life balance in a thriving and attentive company
Client Services Employee (Current Employee) – New York, NY – October 9, 2013
I've been with Indeed for almost a year and have been impressed with my experience so far.
The management is very good about listening and taking your interests into consideration when assigning projects and setting long-term career goals. It's refreshing to work in an environment where you feel like you're being heard and not merely treated like a number.
We certainly work hard at Indeed everyday, but we also make sure to balance it with happy hours, company picnics, free lunches and fun.
National Account Manager (Current Employee) – Remote – January 9, 2015
Great benefits, hands on training, very competitive pay rates and the people are just great! The corporate culture is relaxed while there is a major feeling of being a part of a team. The company mission statement is clear and it seems that all employees really are there to help people find jobs in their own way. Expectations and goals are high but the support is present to help all employees achieve set goals. Management wants to help their teams succeed.