Pros: You meet great people, flexible work schedule, everyone works well together for the most part, benefits are great.
Cons: Office locations switched quite often
I worked for Independence Blue Cross for a total of 17 years before the company had to downsize in January 2014. Great place to work, professional atmosphere.
A typical day at work would be primarily focusing on any unresolved issues from the prior day as well as the current day's work load. I've learned to balance my work as it pertains to prioritizing. The Management Team I worked for was awesome and they didn't hesitate to jump in and help, my co-workers were awesome as well, everyone may not have agreed on some work related issues; however, we would all pull it together in the end.
The hardest part of my job was trying to obtain pertinent information form the Members Home Plan, without this information my job function was at a stand still until the Home Plan released the information.
The Most enjoyable part of the job was being able to process the claims from front end to the back without any issues arising which ultimately resulted in a high volume of claims being processed on that particular day.